The Best Hotels in Auvergne-Rhône-Alpes

Très bien

+The comfort of the room, the outdoor terrace, the breakfast, access to the Spa

-The pool

very pleasant hotel, in the city center, comfortable and well equipped.

+comfort, cleanliness, various equipment, bedding, room service, swimming pool, varied and full breakfast.

-It was really hot in the room...

Fabulous

+VERY NICE HOTEL WITH VERY PLEASANT WELLNESS AREA, LOCATED IN A PRETTY PARK ON THE BANKS OF THE ALLIER

-The WIFI connection is the critical point of this Hotel

Fabulous

+Spacious room located on the park. Very calm

-Breed

Fabulous !

+Spacious and comfortable room. Shower and bathtub in a spacious and cozy bathroom. Excellent bedding. View of the Napoleon III park, fabulous! Excellent breakfast with some homemade and (or local) products. Superb swimming pool on the 7th floor. Haven't tried the wellness area (optional at a price of 24 euros): it's not the question of the price but of the fairly large attendance at the places. Very pleasant and attentive staff. Near the thermal baths, the Allier river, parks. You can take long walks on the quays or the banks of the river.

-Nothing. The place is an exceptional place, both outside and inside. I absolutely do not regret my choice: I had hesitated with another establishment but I think it is "the place to be". "...

Very good stay except cold pool and operational only on the Sunday of our departure.

+The staff very welcoming and pleasant and above all smiling

-Too bad swimming pool accessible only on Sunday and colder. The price of the high hotel because the same service as a basic hotel.

An exceptional stay

+The bedroom is very spacious and the bathroom offers the pleasure of taking a shower or a bath. The breakfast is varied and extra. The location of the hotel is ideal for its proximity to parks and the city center. In Vichy it's very lively on Sundays... so you can combine walks and shopping...

-Being on the street side, traffic noise (light)

All right

+his location

-small problem in my opinion in terms of staff training catering bar organization, forgetting a lot of delay in terms of service, one would have thought it was their 1st day of work… too bad for a quality establishment like this one of the most starred in Vichy all the same… a lot of unanswered questions because the waitresses didn't know at all, especially that it was related to the drinks or other dishes offered, we got the answer to each I don't know…. star to see again…. also for the bar service or other room service nothing from 22 p.m. not even a glass of wine never seen that in a hotel establishment, we had to go to town to buy some chips and a drink

ideal for a relaxing stopover

+its location and the surface of the rooms

-unfortunately there was a lack of staff in the kitchen

pleasant and relaxing

+location, park, spa

-restaurant

enjoyable

+everything was great the friendly decor and the floor staff

-the reception a little cold the breakfast was not reloaded in crockery or produced from 9:30 am. it's a shame because it gives the impression of being in a hurry to have breakfast

a great relaxing stay

+friendliness of the staff. spacious rooms direct access to the spa the swimming pool open from 7 a.m. to 22 p.m.

-a little expensive

Enjoyed our stay. long live promo code

+Very comfortable bedding. Access to the swimming pool appreciated

-Parasols or awning would be appreciated in the solarium

very comfortable hotel, excellent room service, very nice view of the park and the Allier

+the location of the Hotel, the superb view from the room over the park and the Allier, the size of the room, the high quality of room service

-the 80's style of the hotel (which will probably become fashionable again in 20 to 30 years), the unbearable heat in the room (we had to sleep with the window open even after turning off the air conditioning), the smell of cigarettes (arriving probably by air conditioning) when we arrived...

A relaxing stay in a pleasant and comfortable hotel.

+We appreciate this hotel and now come here almost every year. So we begin to know and choose what suits us best. First time at this time of year though. There was therefore much more animation and people. - spacious and comfortable room with a view of the park, it's great! - bedding, the bed is very comfortable. - friendly staff. - The location of the hotel is very convenient. We drop off the car when we arrive and only pick it up when we leave. Everything can be done on foot (restaurant, nice walk along the park, city center) - the spa is one of the big positive points that made us choose this hotel, because you can access it directly from the hotel via a footbridge. - the swimming pool at this time of year is pleasant. But there are people mainly on the deckchairs. - the breakfast is very good and of high quality, we love it! Even if I find that it has lost a little over time (a little less choice). - we have everything on site, if you don't want to move around too much (bar, restaurant, spa, swimming pool, park, etc.)

-- the air conditioning did not work this year - value for money, average because everything is still very expensive - average restaurant. We tested it during our first stay in this hotel, but we did not find it to our liking. Even if it remains practical there are much better ones around. We haven't been back there since.

All right

+staff, location and cleanliness

-paying an extra €30 to go to the spa

Fabulous

+The hotel was magnificent, the top location next to the river. Magnificent room

-The high price of the dishes on the menu, a bit expensive for our taste

very beautiful establishment and the swimming pool on the 7th floor the top magnificent view

+beautiful room, very comfortable bed, well-equipped bathroom, shower, bath …

-on the street side you can hear passing cars and blackout curtains

A real moment of relaxation and well-being

+The room was spacious and very cozy, clean and the staff very caring, we had a very good stay

-I really found the condition of the radiator pipe in the bathroom deplorable, it was really a stain and the terrace would have deserved a little more cleanliness (lots of spiders and cocoons in the corner of the bay)

Fabulous

+Exceptional bedding, a night in cotton. The swimming pool on the very pleasant roof, a very nice establishment in the heart of Vichy.

-Peeling bathroom ceiling paint

have a nice weekend no more

+personal meal

-wc room indoor pool

Fabulous

+The city is superb the hotel very calm and relaxing

-A problem with brown colored water following work .. the problem was solved in a few minutes

All right

+Spacious and well equipped bathroom. Comfortable bed. Calm of the room respects.

-Too many people at the spa. Too similar to a municipal swimming pool with spa. Breakfast way too expensive.

All right

+The bedding and the breakfasts and again the SPA, the reception and the service.

-The middle table

Very nice experience

+The bedding ! Of a comfort...! The spacious room with a nice view from the 6th floor. Very clean. We were unable to test the thermal baths unfortunately for timing reasons. Reserved parking in front of the hotel (15€/24h) suitable for large cars. Places for electric cars but I only discovered this the next day :/ A short walk from the shops. Nice park in front of the hotel for a calm and peaceful walk.

-The breakfast is a little too expensive (28€/person) given the services and the choice. The eggs look like reconstituted, they were so floury. Friendly reception staff but does not give all the information spontaneously, you have to ask (for example, I had to ask how to access the car park, it was not offered to me when my car was in front of the entrance). Arrived at 21 p.m. on a Friday, no valet service, no help with luggage, even though these are basic services for a 5 star hotel. Room service: fairly limited choice of menu and more than average service, dishes and side dishes that are lacking, two place settings for 3 people..

happy to find this establishment frequented assiduously in the year 2000

+ambiance and atmosphere rediscovered the swimming pool on the terrace the ideal location the calm and the view

-aging establishment maintenance of outdoor areas concern in the shower of the room reported but not repaired, nevertheless a good gesture appreciated

Fabulous

+Bedroom

-Waiting for dinner on the terrace

Pleasant stay

+Pleasant, calm and natural setting. Well located. Large room, very clean.

-WIFI problem, you have to reconnect each time. No coffee pods in the room. Excessive parking prices for customers.

Mixed stay at Spa Célestin

+Spacious room, excellent bedding. The swimming pool. Room service and location.

-Restoration. The restaurant has a unique and miserable menu and the service is dismal. The bar offers the same dishes every day. Dogs are not allowed in these places so a large majority of customers who do not wish to go out use Uber eats, which is still strong for a 5 star.

very good stay

+bedding, location,

-bathroom that needs a facelift...

Great!

+The spa resort

-The restaurant in the hotel is not very very good. That's a shame.

carefully

+location and comfort

-too hot in the rooms

Excellent location, great view

+The exceptional location, the superb view over the hotel garden and the Napoleon III park, the size of the bathroom.

-The bed + the pillow: too soft, we sink too much! A few small details not "worthy" of a 5 star rating: stains on the curtains, the paint on the bathroom door is a bit faded, the sink tap is too old.

For a peaceful and comfortable stay

+the comfort, cleanliness, availability and friendliness of the staff

-nothing

Very relaxing, good quality, in a super welcoming and quiet town.

+The room / the hydrotherapy / the meals / the bar / the music the service at the desk, the adorable valets

-Cleanliness of the bar / Room service / spa baths open (excluding treatments) on Sunday afternoon

despite these small remarks of detail considering the 5 stars, we enjoyed our stay and recommend this hotel

+the general service, the setting, the comfort. attentive staff at reception, in room service and in the restaurant. good value for money.

-lack of small details given the 5 stars the fridge never stocked, difficulty in being served at the bar during the day even a simple pastry. outdated parking lot. Sometimes the impression of a lack of information from the staff on the operation of the hotel, the same question having different answers according to the interlocutors.

Good hotel in general

+The size of the room, a very good room service and a very pleasant staff in the restaurant. The hotel has a very good location in the city

-Equipment for cafe not worthy of a 5 star, very nice restaurant with just a set menu while the bar had an a la carte menu without the comfort of the restaurant, weak wine list and wine glass not very nice a bit basic. swimming pool little heating I saw several customers come to the pool and stay less than 2 minutes too bad!!!

very pleasant stay

+spa equipment

-heat in the room, not seen how to adjust, too hot

An ideal location for visiting Vichy and enjoying SPA treatments

+location swimming pool room

-room with terrace: the bay window to access the terrace is extremely difficult to open and close My companion had back pain, bedding a little too soft. RAS on my side

Fabulous

+The location and the room the garden and the breakfast despite a high price

-The expensive and very average restaurant

Très bien

+The comfort The staff

-The air conditioning a little tight To their credit it was the heat wave

Keeps its promises

+I know this hotel well, this is the 10th time I've been there. The Q/P ratio is excellent: a 5* for 200€. Of course, that doesn't mean anything, the services have nothing to do with a real Palace, that's the bare minimum, and that's already very good. Special mention to the "MyBed" beds, the most comfortable in the world.

-Mixed welcome, staff sometimes "trainee": polite, but knows nothing. "Is there a piano bar tonight?" -> "I don't know, sir". OK thanks. I politely asked for a room on the park side rather than the road, it's 20€ to pay, when honestly there was no one there (but hey, it's the rule, I respect). In the room for 2, there is only one espadrille (again, it's a detail, it's just a little painful). Otherwise I remembered before that Spa access was included, now you have to pay 40€ (per day, per room).

Impeccable room but the rest of the hotel is a bit old, it lacks a bit of renewal, the swimming pool for example or black marks on the white parts, it's a 5 star!!! the bar is not very well indicated, as for example we did not know that we could dine there. Because the restaurant isn't great, where you eat "in love" in front of a wall or better in the landscape at the entrance. Breakfast very good and varied.

We had a great time at this hotel.

+The pool, the room and the location

-Breakfast was good but expensive for the service

Fabulous

+spacious room cleanliness

-too much heating

slightly disappointed with the hotel but Vichy is a very pleasant town.

+nice hotel well located. superb room, old-fashioned but pleasant swimming pool and the spa center is nice.

-a lack of organization for care appointments, total mess. Arrived early at the hotel, well received but room not ready and promised for 15 p.m. We came back at 15:30 p.m. and she still wasn't there. ready. we had to wait at the bar and we weren't even offered a glass of water. lack of empathy especially for a 5 star hotel. Spacious room but cramped toilets. Insufficient breakfast

way

+cleanliness space

-no zero reception no luggage assistance you are given the key after crediting 50 euros and the elevator is down there you manage 5 stars?????no

despite a concern for room service I will come back again. incredible the kindness of all the staff of the hotel

+the friendliness of all the staff and including the manager of the establishment.

-Very average breakfast. terrible room service

Correct

+Very good location 300 meters from the heart of town and up next to a beautiful park

-The cleaning lady came knocking on the door at 9:00 am to clean the room! They could have put nescafé capsules instead of a kettle with soluble coffee.

nice weekend in vichy

+Spacious room, friendly staff Continental or American DPJ Richard du Bar

-The swimming pool was closed following the storm this weekend I had chosen this establishment for my daughter because of the cheerleading championship and therefore could not take advantage of it. No commercial gesture towards this, especially since it was her birthday!

Well going but we remain on our hunger...

+The site, the garden, the location

-The strike by the SPA employees which did not allow me to do any treatments and above all caused me to lose an entire AM because no one had warned me. What we also did not appreciate was during breakfast, a 6-year-old girl was riding her bike in the room, having almost caused the fall of an elderly and disabled person. The parents didn't care, but none of the employees intervened. For a five star....!!!!!

All right

+Location Large room Room service

-Pool dilapidated No parking

very pleasant

+the proximity of the SPA

-That it is necessary to pay a supplement for the SPA, and that one cannot take advantage of the SPA on the day of departure beyond 12:00.

Superb experience. To try and return.

+The room is spacious enough, the breakfast is plentiful. Unfortunately I find that the restaurant does not have a good value for money. Everything else is perfect.

-The restaurant (service and kitchen)

excellent stay

+the swimming pool the restaurant the calm and its location

-nothing

correct

+home

-limit air conditioning

safe bet

+flush as described and effective

-the price of breakfast

Très bien

+The bedding very comfortable .... The helpful staff

-The pool

Fabulous

+The calm and the position in town

-No free parking but we found a spot right next to it.

Exceptional

+The suite was particularly large with a real dressing room and a view of the park Breakfast on the terrace as well as dinner

-Nothing

Excellent value

+Home. The care, The tranquility. Bedroom. The parking. The price.

-The incomprehensible absence of a telephone number to reach the establishment: impossible to reserve a table after the offices have closed. Impossible to announce his late arrival... incomprehensible.

Fabulous

+All

-The spa the swimming pool the hotel

carefully

+perfect for accommodation and bar

-the restaurant is not up to the quality of the hotel ditto for breakfast

All right

+Bedding quality SPA space quality

-Cups not cleaned during room cleaning No restocking of coffee doses from one day to the next Too bad for a 5 star...

good stay, but the weather did not spoil us this independent of the establishment

+knowing the establishment for several years, the material comfort is down, and more particularly after the Covid-19. missing a desk chair, a stool in the bathroom, empty mini bar, a mini bar list offered but ordered by n*TL staff not aware. TV C+ inaccessible to follow the sport (F1. Moto GP ETC..) Continental breakfast down, price up, (slight improvement in the order box)…..

-a refreshment would be welcome, and some material amenities would be welcome for a starred hotel...

The reception, what reception in fact? Union minimum on customer reception. We are a name assigned to a room number. It is limited for rooms at this price. The breakfast is not great, nothing original except the very appetizing cheese platter. The staff in charge of the breakfast is nice without more, its price is too high compared to the quality. Suddenly quite disappointed by this address.

Très bien

+Location of the hotel Spacious and comfortable room

-A breakfast a little expensive and not necessarily included in the reservation

??

+The friendliness of the staff

-The curist atmosphere

4th stay at the hotel always as pleasant and pleasant a real moment of happiness

+the services and care are always as good the efficient and professional staff the restaurant is excellent and the breakfast very good

-a big shame that the weather was so bad put it's nobody's fault

Good but not 5 *****

+Geographical location, near the Napoleon III park. King size bed

-Deco of the room to be reviewed... Bedside table lighting for reading very insufficient. Spa deco cabins to review and cold shower...

A stay with special attentions

+Attentive reception staff and housekeeper. We appreciated the personalization of the stay compared to the IronMan and being able to put the bikes in the room.

-The order in room service, 45min of waiting for cocktails not good at all and charged 16€ each At the restaurant N3 of the hotel, long service.

All right

+The very comfortable bed

-Certain point in the hotel was not top Deluxe room the bay window did not lock the faucet of the bathtub and the sink slight leak

great stay, makes you want to come back

+the location, the spa, the restaurant, the view of the park

-wait for the elevator

very pleasant stay

+access to the swimming pool until 22 p.m. holiday vouchers are accepted

-nothing

Très bien

+Very comfortable room and bed, neat decor and impeccable cleanliness. The N3 restaurant is very good, room service very good, the breakfasts are good but a little expensive

-I regret that even while staying 4 nights, only one bottle of water is offered....in Vichy!!! A bit limiting, right? Moreover, I wanted to try the SPA and I was very disappointed by the quality of the treatments, finally the massage (salt scrub + well-being massage) still charged 188 euros. Massage absolutely not up to what one would expect in an establishment like yours in Vichy. I'm really used to getting a massage and there, I had the impression that she was a barely trained beginner, nice otherwise, but hey, it's not enough...I reported it at the reception and ..... nothing! Damage!

good relaxing stay but noisy!

+the situation, the staff, very friendly and the large King Size bed the swimming pool is very pleasant

-the rooms on the spa side are very very noisy. an uninterrupted stream of cars passes day and night under the windows and it is very badly soundproofed on the other hand, this hotel is 30 years old, it shows! A lot of equipment is worn or broken and it suddenly lacks standing: the sink plugs are damaged, the flush works half the time, the shower tap remains in your hands, the furniture is damaged…. all these little details mean that this hotel, despite the excellent services such as porter, valet, .. only deserves a 2 star classification and not 4

The room very comfortable, but the black spot the Sunday evening snack.

+The room was spacious and very well soundproofed. The bedding was very comfortable. The hotel is located close to the city center.

-We had dinner in the evening at the Blue Note in the Hotel, the N3 being complete. The service is far too long: * 1/4 hour to wait for the aperitif ordered. * And the bouquet, at least 1 hour to have "the plate of cheese and charcuterie to share". I think that there, we are not far from having the world record. Just an apology, but no commercial gesture. For this type of establishment I find it not very serious.

Very pleasant stay, to be redone in more time to enjoy the thermal baths more.

+Very nice setting and room. Perfect and friendly welcome. Good quality hotel restaurant at reasonable prices. Central location on the edge of a perfect park.

-RAS

Very relaxing and quiet

+Staff reception was very good. The room and amenities were very satisfactory. The location of the hotel is perfect. the swimming pool of the hotel is small but very nice especially on the roof top part.

-Breakfast a bit "fair" for the price. No shower in the room (only bathtub). The provision of bottled water and coffee / tea in the rooms limited.

Très bien

+the view, the comfort of the rooms

-Nothing, but the spa could use a makeover: Hammam, Sauna,…

pleasant stay in a beautiful environment the room staff attentive and very helpful

+the comforts

-elevator works

mixed

+The bedding, the location a stone's throw from the center, in the Napoleon 3 park. The view from the balcony, a very large balcony. Room amenities (TV, mini-fridge, hair dryer, etc.)

-I stayed there for two days, we took advantage of the swimming pool on the first day and the observation that swimming pool tiles were missing which "swam" in this one. More sand at the bottom of the pool than at the edges of the beach. Very disappointed, moreover it was closed on our second day. In the bedroom, peeling paint in the bathroom, and leaky shower head. For a 5 star, this disappointed me a lot.

Good relaxing stay, but I would choose another hotel for the quality/price ratio

+The spacious rooms The very pleasant bathroom The swimming pool accessible from 7 a.m. to 22 p.m. The very friendly valet

-1 of the 2 elevators broke down, we waited 10 minutes with a baby in our arms and all the luggage for departure. The bedding Too bad there is no free access - or at least at a preferential rate, to the SPA

Fabulous

+The impeccable service. Pleasant and spacious room.

-Swimming pool 7th floor a bit cold Lack of professionalism from the Spa staff, almost no info from the receptionist much busier chatting with a colleague, it took a while before she decided to come to us to know if we wanted something. Very different from the quality of service of the hotel staff.

excellent stay

+location, swimming pool, facilities, comfort, staff

-toll parking

Superb stay

+Superb very spacious room. Easy access to all services. Amazing breakfast. Extremely professional staff.

-Equipment a little outdated.

pleasant stay but rather in a 4 star establishment than 5 stars

+Comfort of the room near the city center of Vichy

-very noisy location (room on the United States Boulevard side) no channel available on the television

beautiful establishment

+the location, direct access to the spa, spacious room

-price of breakfast, services drop additional cost departure at 13 p.m. despite care certainly by expressing my dissatisfaction has been removed (49 €)

WE with friends at the spa: great!

+very nice main bed, nice room, nice view. Very good breakfast and attentive staff. The spa: very good

-moderately comfortable sofa bed with old-fashioned sheets and blanket

Fabulous

+The hotel in general, the room with a view of the park, the reception with a special mention for the possibility of parking your car, a very professional and friendly valet

-Access to the hotel on a Saturday afternoon in full traffic...

Great hotel, great location!

+Exceptional bed, top location.

-We waited 20 minutes at check-in when we arrived, queue of 10 people. Other than that it's great.

old hotel but very well maintained, ideal location to discover the city

+ideal location lovely staff

-nothing

Très bien

+Comfort

-Bar waitress authoritarian and cold for this type of establishment is not acceptable. No info on access to the spa if we do not ask the staff when we arrive. Ditto for parking...no warmth or business sense...

All right

+the garden and the swimming pool.

-paying parking access to the spa, sauna, ... paying (30 euros per day) for a simple reservation without treatments. the dilapidation of the outdoor swimming pool.

Very good stay.

+The location and the service.

-The weak and choppy internet.Wifi connection.

All right

+I had a very good stay I was very very happy

-I couldn't take advantage of jacuzzi sauna massage but next time aa

This year, I wanted to take half board: lunch and dinner. Diet meals are not very balanced. To review ! Thank you One Sunday I asked for a snack to take away because I had visitors. I was given a box with 2 slices of raw ham, 3 slices of sausage and 2 pickles!! Without bread ! Can do better. We found a fairer deal the next time. The staff in the dining room are very friendly and attentive. I'm still thinking about which option I'll choose next year. Need we remind you that 3 weeks in cure is not easy and can be uncomfortable.

We spent an excellent half day between sauna, thermal pool and three treatments. The rest room is divine! The 4-hand thermal rain massage could be three times better if something other than Vaseline was used, or if a shower with appropriate soap was offered. The soundproofing between the cabins needs to be reviewed and modernized the door handles/wallpapers and surfaces that look old everywhere! Otherwise kudos to the staff!

We had a lovely stay, just thought we would have access to a bit more spa space to relax. But overall we left feeling relaxed. The real comfort was the bedding, a real cloud! Too bad we didn't have other bathrobes at our disposal for our second day at the wellness access because it was still wet from the day before.

Close to the center of Vichy, we did not take the car (parked in a nearby car park) during our stay. The establishment is clean, the staff very welcoming and friendly. Hearty, varied breakfast. Perfect !

Hello, last year, we experienced care at Bourbon l Archambault; even without the sauna, the jacuzzi and the hammam, the treatments were much cheaper, of very good quality (in particular the massage of at least 40min), in a fixed price of 124€, and the character of the establishment more pleasant. Note that your rest room is very pleasant, as is your thermal water pool. But charging €1 for the disposable glass, isn't that petty? However, we appreciated the bag to carry our things! The care staff (mud) was very warm. However, we had a great time.

I was afraid of being disappointed by reading some reviews but in the end I enjoyed the hotel, the suite overlooking the park, the breakfast (not cheap either), and access to the spa. The hammam is not huge nor the sauna cabins. The hot tub is great. The hotel staff is very correct. The park behind the hotel is good for strolling with access to the docks.

Experience of Sunday, May 7, 17:45 p.m.: We return to the bar by the terrace to have a drink, 2 servers slumped around the counter cash register. We sit down at a table… seeing nothing coming, no waiter, no card, I say to my wife “I have time to go to the toilets” when I get back “ah you got the card! "Yes, we took him straight away to a lady accompanied to a table by someone from reception and concerning me, the waiter still hadn't seen me, so I allowed myself to speak a little loudly!" To ask him for one! » when she hands me the card my gaze observes the carpeted floor…. Littered with crumbs (even large pieces of bread) and from there I observe the entire floor of the room…. Same! Bread crumbs, sugar wrappers etc… leftovers from the lunch meal… but at 17pm!!!! Probably no vacuum cleaner in this establishment, luckily we didn't have a room!!! This cut my desire to drink… I closed the menu on our table and left the place….. at first sight it didn't bother anyone in the staff…. I specify a small detail: however… me… I was clean!!!

Very clean hotel. Spacious and very comfortable room. Good dinner at the restaurant. Pleasant muscle massage. Smiling and available staff. A little disappointed with the spa facilities. The trick is done very quickly. Sauna hammam a large whirlpool bath a pleasant swimming pool but not hot enough for our taste.