The Best Hotels in New Aquitaine

All right

+Nice clean comfortable room

-Reservation validated on your site but not confirmed by the establishment…. quite boring

An establishment that practices selective sorting but does not inform its customers enough about it

+Copious and varied breakfast Separate beds for children Selective sorting in the rooms Rechargeable terminals for electric vehicles Tea available in the rooms

-Provision of late rooms. Lack of health precautions at breakfast despite covid19 recommendations Dirty pool

perfect establishment for a stopover.

+room conforming to Novotel quality - clean and functional. decent buffet breakfast given the health constraints. globally satisfied

-Had some difficulty finding the hotel - out of town - poorly signposted. Good GPS!

Very good family stay

+The swimming pool the comfort of the room

-the quality of the restaurant's dishes

Exceptional

+The quality of reception

-The bedding

Pretty mediocre

+Good location, pleasant swimming pool and beautiful terrace.

-Catastrophic dinner at the restaurant... The staff was understaffed and so we waited 30 minutes to take our order, the starters arrived before the appetizers, which we went to the bar ourselves, the dishes were very average ( overcooked,...) and this is valid for all the tables around us with customers close to leaving the restaurant without paying....We were expecting a commercial gesture but nothing was offered...In short, avoid !

Nice Limoges, but only for porcelain!

+the swimming pool

-the trunk that does not work, and there Air conditioning that did not work in room 222, Air conditioning down for 1 year more!

A very good stay

+Everything was great! The staff, the place, the cleanliness, the breakfast! I recommend with eyes closed !!!

-The only downside, and really if you're picky, is that breakfast was until 9:30 and we would have slept a little more on vacation.

Fair

+Good breakfast

-A big problem concerning the management of the restaurant. We did not eat at the same time and long waiting time

Très bien

+Pool and lake view

-very average COVID protocol (wearing a mask not respected by all employees, not really adapting the breakfast buffet), quite poor breakfast buffet and flagrant lack of organization

All right

+The cleanliness of the room, the equipment (gym and swimming pool in particular)

-The recurring problems of very long waits at the restaurant which created a lot of dissatisfaction. 40min to have a starter, more than 1h30 for the main course... All the tables were very unhappy, the meal was nevertheless very good. That's a shame.

All right

+Clean

-meal

Très bien

+The location a little north of the city easy to access and away from traffic jams, the breakfast provided, large spacious room. The swimming pool (large)

-A little warm in the room, so we open the window and there the deafening concert of frogs by the lake

Too bad we didn't ask for our company name because we have agreements

+full breakfast perfect coffee perfect orange juice

-fruits not good price not reviewed while facilities pool and gym closed cause COVID

GENERALLY CORRECT BUT LITTLE BETTER DO!!!

+The size of the room The free parking The comfort of the bedding The breakfast The accessibility for a stopover night and the possible view of the lake (for which NOVOTEL charges a high price!!!)

-The VERY limited service on January 1 in the evening (only 1 person to check in, service at the bar with restriction of drinks offered, no catering in fact, .... it's still a bit limited in terms level of reception and security) No towels in the fitness room (for a 4 * it's average) especially since the IBIS where we came from had towels, disinfectant, .... !! The supplement for a room with a view, while the hotel is almost empty, no small savings at NOVOTEL (too bad)

The services of the Novotel Limoges are decreasing day by day...

+The location, close to the highway. The parking.

-We stayed one night in this hotel from Saturday November 12 to Sunday November 13, 2022. In addition to the closure of the restaurant which was announced, we had some inconveniences during our stay. The bathroom sink was clogged, the pillows are not up to the rest of the bedding and we were disappointed with the breakfast, the richness and quality of which is much lower than what we had experienced in this chain. not long ago. In addition, we or asked to pay the bill upon our arrival (for lack of staff), we really felt attacked!

for

+welcome, comfort, silence, cleanliness,

-nothing

perfect

+carefully

-any

Good hotel in general. Some flats, the walls are thin so the sound insulation is not optimal, some rooms need to be renovated. Otherwise good service and good restaurant.

Problem with the reservation, there was a confirmation by email. But once there, no more reservations. Basically a reservation for 2 single beds you end up with 1 double bed and a bench. Quality of the bedding to be reviewed, especially the pillows. Bad value for money!

All right

+The quality of the ch.

-The restoration is really the negative point. Industrial kitchen It's a shame.

poor service, hotel to avoid

+the only positive element was the location, close to the A20 motorway and close to an artificial lake (drained since June)

-the impersonal reception and not at all involved the evening of our arrival the restaurant which refuses us at 21:20 p.m. because of the "closed" kitchen while the room manager takes another family's order and does not even apologize false advertising which indicates “room service 24/24” when we were offered jars!! the small room with a 140cm bed and a PVC bathroom overall a service that is worth 2 to 3 stars and obviously not 4 as this hotel advertises, and even less the 125€ that we paid beyond this classification 4 stars aberrant and ridiculous when you know the 4 star level, the welcome and the restaurant's refusal of service are scandalous and worrying for Accorhotels

Don't go there to eat

+Only the view from the swimming pool is good.

-False photo of the establishment, it is the photo of the town hall. The restaurant is of average quality and the waiters in addition to being unfriendly are very bad, 20 minutes to take a dessert order. 6€50 a fruit salad (with 2 fruits) is a steal. Definitely not worth 4 stars

Good establishment

+Its location Beautiful rooms. Very nice staff

-The non-reopening of the restaurant breakfast. Pastries not fresh. Lack of courtesy products

I will come back

+Everything was impeccable in addition to a surprise canal plus large screen cinema swimming pool gym and hearty breakfasts impeccable hygiene and competent and discreet staff

-Mattress a bit soft

Good for a stopover.

+near highway

-A single electrical terminal which was “squatted” from 17 p.m. to the next day. there are 8 Tesla terminals and a single "classic" terminal. a system must be found to only allow charging for an hour or two.

Disappointed by this exorbitant hotel night! We could have expected better

+Bedding Cleanliness Breakfast if you get up early! Perfect geographical location and quiet surroundings

-Aspect of the building = public housing bar Sound insulation = 0 (we could hear the conversations of the people next door as well as the noise of the pipes and the shower hoses etc etc) Swimming pool too close to the restaurant terrace = danger with water flows on the terrace Lack of respect from people (noise from hallways, slamming doors, people jostling at breakfast) Average standing for a Novotel

Hotel with easy access, in front of an artificial lake with a promenade arranged all around. A beautiful children's playground a few steps away. We enjoyed the "country setting" in the city but regretted the amateurism of the staff during meals. Perhaps linked to the summer season and the use of seasonal workers. It remains a practical and pleasant stopover if you take your meals elsewhere.

Okay... family room, children's beds are not great, the room is small. The drinks offered in the mini bar are ''1 bottle of water 50cl'' for 4 occupants. On the site advertised ''nespresso coffee maker, courtesy tray, slippers and bathrobes'', we had to show the reservation email to have slippers, no bathrobes or nespresso for your room but towels and 2 sachets of freeze-dried coffee.. .I would have done better to rent another hotel

All right

+The room very comfortable and well decorated

-For the evening meal think of: A homemade soup A more regional and hearty cheese platter The desserts were perfect.

All right

+The room the comfort, the person at the reception very pleasant the meal on site very very good but a little expensive

-Average breakfast considering the price, with a very limited buffet at the end of service 45 minutes from the end. And some not-too-friendly people

A good place to rest

+The calm of the hotel

-I specified that it was our wedding night but we did not have any particular attention (little rose or other)

To redo

+Top staff, table football available, nice swimming pool

-The restaurant is very expensive and the plates are not generous The lake is currently empty and it was not announced

Convenient and clean

+We stopped at Novotel on our way to Carcassonne. The hotel is convenient and clean. The food not terrible.

-The food

A bit expensive hotel

+The great breakfast

-Too bad we were given a room for disabled people, lack of space

Good Recommended

+l'ensemble

-?

Unfriendly evening staff

+Lake

-The evening person, lack of pressure in the shower. Not good value for money

Very good hotel overall

+Almost everything. The perfect swimming pool, the place, the XXL bed

-The restaurant, a little expensive

Could do better, watch out for the competition...

+Establishment well located, spacious, clean, attentive staff, but ... the bathroom fittings are starting to date, and above all the services of the restaurant do not correspond to its standing: a Périgourdine salad with a poor slice of ham surrounded by a mass of lettuce and a few dice of Auvergne blue cheese for 15 euros 50 and a crème brûlée at 7.50 euros is not great. On the other hand, unless I am mistaken, the car park is large but remains open.

-See above.

a disappointing experience because of the breakfast

+renovation of the establishment and the rooms location near the zenith view of the lake (even if emptied during our stay) restaurant, reception and dishes

-small bathroom and old equipment poor quality of breakfast, nothing at 10 a.m. and no reception by the staff more busy clearing than taking care of customers

Fair

+The calm of the hotel

-?? Lake View option but the lake is empty. Restaurant closes, announces the day before Tele which does not work .. and no reaction from the staff

Great hotel, but I think I will not return because of the lack of professionalism

+- comfortable bed - hotel location - cleanliness - Super hotel infrastructure

-- the welcome at the reception -the friendliness of all the staff -lack of professionalism, not the same discourse concerning the health policy -Error in the billing on my departure, room service billing, excluding the only consumption in the room a been paid with my credit card, still waiting for my refund, above all check out before leaving to avoid this kind of disappointment

Fabulous

+The quiet place and the welcome. Also the restaurant in the evening.

-RAS

Fabulous

+Yes the big bed the big screen the staff

-R as

Fabulous

+Comfort

-There was no cutlery available in case I order food

a hard time

+location close to the highway. On the day of departure, the reception manager helped us a lot to tell us where to find fuel..

-badly received the day of our arrival and no help to tell us where to find gasoline. In addition, we had to change rooms the first night because we had been assigned a room in which the water was to be turned off the next day.

Manager who manages the bar and the restaurant is not pleasant. Too much waiting!

+room, swimming pool and location The Ladies at the reception are top and very pleasant, including with children.

-Restaurant and bar manager

All right

+Decent restaurant. The service is fine.

-The room not very clean. We found a previous client's shorts in the closet. No slippers. A few toiletries were missing. Not a big deal, but generally not this type of shortcoming in Novotels.

Exceptional

+Yes

-The lake, only a puddle remains. It is an artificial drained lake.

Disappointing !

+bedroom and shower room location near the highway the possibility of parking

-the service at the bar the service at the catastrophic restaurant + the fact of having to reserve a table for dinner on a time slot, finally tables not available despite respecting the time slot, waiting for 45 min the size of the swimming pool and the lack of deckchairs

When you have no choice....

+The personal

-The staff

Pretty mediocre

+Pool

-Problem organization restaurant dinner and breakfast Meals far from the statement at the level of the result Chavez with seen on the lake but without the lake

Hotel OK, restaurant to avoid

+Comfortable bedding, pleasant hotel setting. Varied and good breakfast.

-3 spiders in the room / no brush in the toilet. Restaurant (dinner): unfriendly staff and average dishes (cooking not respected, poorly dosed cocktail), really disappointing and unwelcoming.

Fabulous

+Perfect stay for 3 days

-The buffet ends too early during the week...

couple weekend

+The location and the swimming pool

-The restaurant is not open on Sunday noon. And breakfast… a real fiasco for organization and rationing…

All right

+The reception and the rooms

-Restaurant

Nice

+room size

-we had to change rooms, because ours had not been cleaned, this was done without apologies

equipment and pleasant comfort. Pleasant staff but may be understaffed

+very good breakfast

-fire alarm during the night a bit long for a minor fire alarm

Super

+All

-Next time we will test the restaurant which was closed

Fair

+The restaurant menu. The choice of breakfast. The bedding

-From Novotel there is only the name... Room not clean. Waiting time at breakfast Children running and shouting in the hall...

All right

+Expensive for what it is

-the food excessively expensive for an unsophisticated cuisine the server not friendly not smiling the room not exceptional for the price

good stay two nights, the comfortable bed roomed well. equipped

+very good, the bed, the room, the location

-breakfast not much choice

Poor

+The swimming pool and the location

-Air conditioning didn't work, food service was overwhelmed at dinner and breakfast.

Perfect for a stopover on the road to vacation

+The swimming pool: The children were happy to swim a little. Calm. Breakfast.

-The swimming pool which is too small or because there are too many people. The children would have stayed longer and I would have gone there but too many people. The mini bar HS. With the heat it is doing we would have liked to be able to put drinks in it to keep them cool. One of your employees who got on the elevator with us when it says "one person or family at a time" due to covid. And the same with a room service trolley, another time, which was also in front of the elevator, and did not give us priority. We preferred to do the 3 floors on foot.

If you want to be abused and probably end up in the ER, this is "The place to be!"

+Breakfast buffet

-The equipment in the room being broken, we ended up with an accident with serious consequences (second degree burn). Following this, we experienced a more than odious welcome from the hotel management, with a refusal to receive us and of course an odious, humiliating and insulting treatment that I had never experienced. How can one in a 4* hotel service refuse to listen and understand customers who have suffered damage due to poor room maintenance?

Très bien

+Road accessibility Large car park

-Needs to be modernized a bit

very well

+spacious room and hearty breakfast

-this covid season, the room not made, but we understand

Where are the Novautels of yesteryear? Disorganization and lack of management...

+Friendly staff, good location, quiet environment.

-- The disorganization of the breakfast room is obvious. on Saturday, arrival at 9 a.m. in the dining room, overwhelmed staff, 20 min wait to be seated (with an elderly person having difficulty standing), and 20% buffet remaining, more choice... - A shower system that is not very intuitive and invites the waste of water - Over 3 days, the room was never made!

Fabulous

+Pleasant stay and very clean room. Direct proximity to the very pleasant little lake! Possibility of breakfast, lunch and dinner on site very significant.

-The food served in the hotel restaurant in the evening was not worth the price. Not bad but not a lot of taste (seasoning to be reviewed and soup served warm). Perhaps it was due to the ongoing reconfinement.

Reserved room with lake view, received room with bus view! After complaining, the staff didn't want to hear anything and offered me the lake view room with an extra €15... Nothing commercial, knowing that I often come to Limoges, it's my first time at this Novotel and it will be the last...Money, money, money...the customer is neither heard nor taken into consideration...I do not recommend...There are many other hotels or châteaux relays much nicer than these investment funds that gorge themselves on the backs of your companies!!!!!

Fabulous

+The location of the hotel, close to highways. The room for 4 is sufficient for one night. Perfect bedding, excellent breakfast

-Nothing, perfect for a family vacation stopover, too bad the lake has dried up due to cleaning.

Very welcoming and great breakfast!

+The staff were extremely welcoming and friendly, both at reception and in the restaurant, especially with our 2 year old son. The rooms are modern and comfortable. The Breakfast is TOP with a lot of choice. Due to bad weather we were unable to enjoy the walk around the lake, but the setting is very pleasant.

-Small problem of heating in the rooms, we could not turn it down.

Poor

+car park, access

-lack of staff for breakfasts, no anticipation of the flow. Nothing on the buffets, a piece of dry bread and some coffee.

Very disappointed. ok passing through, especially not for holidays!

+Comfortable beds and cleanliness

-In the middle of an industrial zone. the photos on the site only show the sympathetic part. Road right next to it. Old hotel, certainly clean and renovated, but not at all up to date. Breakfast with a lot of choice, but rather industrial. The second morning a lot of people at breakfast (including a basketball team) and only one person to supply and respond to requests. As we arrived at 9am, no more bread, and at one point no more coffee. I even had to go get a cup, a napkin. People went to see the poor boy every minute to ask for coffee, pastries, cutlery etc... We had to wait for the bread to bake! And as soon as the batch arrived, other people appeared to ask for bread. This is the first time that i see this!! Result: staff vaguely annoyed and not always pleasant. Definitely not worth its 4 stars.

Nice

+The spacious bedroom and its functionality Comfortable large bed and silent air conditioning

-The debit of my credit card the day before arrival tourist tax included! The restaurant bar is not up to par with such an establishment both in terms of its comfort and its services.

All right

+Full and varied breakfast, very comfortable bedding

-Well-appointed room but a little narrow, refreshing pool but small compared to the number of rooms

Pleasant stay

+the possibility of dining on site thanks to a meal tray and breakfast, the 2 very correct and of quality with strict respect for barrier gestures.

-The size of the room visibly more suitable for a single person: the bed was almost glued to the wall of the bathroom (just the space for the bedside table) so you had to contort yourself to get up on this side of the bed .

Très bien

+Location and calm.

-Fairly light buffet for a 4 star.

Très bien

+I liked all the performances

-The double glazing could be improved or the sound insulation because from 5am the traffic can be heard

A pleasant location with free parking, a place of relaxation whether for a professional or personal stay. The reception and restaurant staff are very welcoming. The rooms are spacious and pleasant.

Top!

+Location and comfort

-Breed

Pleasant stopover on the way to the holidays.

+Everything was fine. The swimming pool was very appreciated (wide hours).

-None.

Très bien

+Comfortable room, free parking

-Buffet breakfast where everyone touches on everything in this Covid period

All right

+The breakfast, the comfort of the room, the proximity to the lake

-The absence of tables made available for the picnic

All right

+The bathroom bedding fits ..... even if the parking lot could be more secure and less open to all winds ....

-The absence of a tablecloth and cloth napkins...the price menus are ok but the atmosphere is a bit too brasserie...

Perfect staff and great location

+Very pleasant staff even at 1am. The lake next door very convenient with our dog

-I find the price of breakfast a bit high

All right

+Very complete breakfast but no toaster Lake view

-A bit outdated, needs to be brought up to date Paper cup in low-end rooms

very well

+high quality bedding

-lack of amenities, cotton swab, cotton ..

Exceptional

+The place

-Nothing

All right

+swimming pool but nevertheless a bit small modern and well equipped room

-the evening meal with a limited and expensive proposal for a non-exceptional quality

Good experience except the temperature control of the room.

+Great breakfast. Very nice home. Family room ready on our arrival with 2 children's beds.

-Unable to regulate room temperature. Too hot at night. The hotel is perfectly aware and will do nothing.. the reason is technical.. the air conditioning is in heating mode only in winter.. So impossible to cool when it is too hot. Only solution, open the window but then comes the problem of noise .. Too bad ..

very good.

+it was very nice the staff very nice

-just a bit the mattress

I recently stayed at the Novotel Limoges Le Lac and was pleasantly surprised by the location of the hotel. Indeed, it is located near the highway, which is very convenient for travelers by car. However, there is no traffic noise inconvenience, which is very welcome. The hotel itself is also very comfortable. The rooms are spacious and well equipped, which makes for a pleasant stay. In addition, the staff is very welcoming and available to answer all requests. As for the activities offered by the hotel, there is something for everyone. You can enjoy the indoor swimming pool, the sauna or the fitness room. In addition, the hotel is located near Lake Limoges, which allows you to take beautiful walks in the heart of nature. In summary, I highly recommend the Novotel Limoges Le Lac for its ideal location, its comfort and the activities on offer. It is a perfect place to relax and have a pleasant stay.

A very pleasant stay in a very well located hotel. Lakeside (beautiful walk all around). Very friendly welcome.

Very good restaurant Congratulations to Nicolas, the Chef in the kitchen. The fish was perfectly cooked, the beluga lentils super well seasoned, the mic very original and the veal tournedos delicious. Do not hesitate to stop by, the welcome is very friendly!

Very nice location and seen on the lake, hotel with a beautiful decor and relaxation areas, swimming pool. Very spacious room, beautiful decoration, clean, welcome tray, we had not reserved and obtained without reservation at our request a room with a super king-size bed but not very hot, I should have brought my pilou pilou pajamas ! .More for us the rooms on the ground floor we were at ground level parking on the back of the hotel. Extra breakfast! Staff at the top.

Top, the staff is pleasant, the hotel is quiet. The bed is comfortable. The showers are large. And it's very clean. I recommend. The meals are also very good.

I recently stayed at the Novotel Limoges Le Lac and was pleasantly surprised by this hotel. The location is ideal, close to the highway without suffering noise pollution. Plus, the setting is absolutely stunning, with stunning views of the lake. This creates a peaceful and relaxing atmosphere, perfect for winding down after a long day of travel. The room I stayed in was very comfortable and well equipped. The bed was comfortable and I was able to get a good night's sleep. The bathroom was also very clean and functional. I appreciated the little touches such as the free toiletries and the fluffy towels. The hotel staff was also very friendly and helpful. They answered all my questions and were very attentive to my needs. I really appreciated their professionalism and kindness. In summary, I highly recommend the Novotel Limoges Le Lac. The location is perfect, the setting is beautiful, the rooms are comfortable and the staff are friendly and helpful. If you are looking for a place to stay in Limoges, look no further than this hotel.

I recently stayed at the Novotel Limoges Le Lac and was pleasantly surprised by the quality of my stay. The location of the hotel is excellent, as it is located in a busy commercial area, but despite this, the environment is very quiet. It allowed me to rest and relax without being disturbed by noise from outside. The room I stayed in was very comfortable and spacious, perfectly suited for three people. I was impressed with the quality of the bedding and slept like a baby throughout my stay. The storage space was also sufficient for the three of us, which was very practical. The hotel staff were very welcoming and helpful. They answered all our questions with a smile and were very helpful in helping us organize our stay. I also appreciated the buffet breakfast, which offered a wide variety of hot and cold dishes. In summary, I highly recommend the Novotel Limoges Le Lac for its ideal location, its calm, its comfort and the quality of its service. If you are looking for a nice place to stay in Limoges, this is the perfect place.