FAQ
Book a hotel in Reims
Yes, it is possible to find hotels adapted for people with reduced mobility in Reims and its surroundings, however it is recommended to check the accessibility options when booking. using Top Hotel France filters
Yes, there are pet-friendly hotels in and around Reims, it is recommended to check the pet options when booking using the Pets Allowed filter
Yes you can book your hotel room online on Top hotel france which will offer you the best offers for the best hotels in Reims and its surroundings
Yes, there are hotels that offer shuttle services from train stations or airports to Reims and its surroundings, it is recommended to check the transport options when booking using the Top Hotel France filter options
Yes, there are hotels that offer gyms, swimming pools or Spas in Reims and its surroundings, it is recommended to check the leisure options when booking using the Top Hotel France filters.
Reims and its surroundings offers a wide variety of accommodation options for travelers, ranging from luxury hotels to budget hotels. There are upscale hotels, first class hotels, budget hotels and boutique hotels, to suit all needs and budgets.
Yes, Reims has many hotels located in the city center, offering easy access to the main attractions and activities of the city. Travelers can choose from a wide variety of downtown hotels to make the most of their stay.
Yes, Reims offers a variety of affordable accommodation options for travelers with limited budgets. There are many budget hotels in Reims, offering affordable rates and quality services.
Yes, Reims has many luxury hotels, offering top-of-the-range facilities, impeccable service and superior comfort. Travelers can choose from a wide variety of luxury hotels for a premium stay.
Yes, most hotels in Reims are equipped with modern amenities for guests, such as fitness centers, swimming pools, restaurants, conference rooms and more. Travelers can therefore enjoy their stay by having access to quality facilities.
June 27, 2023
Class & calm, in the heart of the city of coronations!
+The reception was fast, precise. The perfect room, clean and quiet! Breakfast very good (we just would have preferred the buffet to be removed a little later). But perfect stay!
-Remove the buffet around 11 a.m. and not 10:30 a.m. (or let us know when we arrive). But that's just a detail!
June 25, 2023
Family weekend in Reims
+Exceptional location at the foot of Reims Cathedral Friendliness of the staff Very nice rooms with a view of the cathedral Excellent breakfast on the terrace in the sun overlooking the cathedral
-Nothing
June 23, 2023
Fabulous
+Ideal location
-we recovered our car with a damaged door
June 22, 2023
A wonderful romantic weekend
+The location of the hotel is excellent. The Spa is very good and the duo massage is really great. The staff is great. Always smiling and doing everything to satisfy you
-A detail but when leaving the spa on the day of departure our card was deactivated despite an agreement to leave at 13 p.m. We ended up queuing in a bathrobe and with wet hair at the reception
June 18, 2023
Très bien
+the hotel is very well located and in addition I took a room facing the Cathedral and the Christmas market, the very hearty breakfast.
-Not having been able to go to Scotland for the holidays and spend Christmas with my family, (no need to specify the reason), I chose to come to Reims, near Paris, for the cultural part of this city. And finding myself alone for the evening of the 24th, I reserved a table at the hotel restaurant; I asked if I could choose my table, I indicated the one I preferred. I found myself in the depths of the restaurant, my back turned to the whole restaurant. I needed to see people, I found myself facing the wine bottle cupboard. I cut my dinner short. Total lack of finesse of the person who placed the people, or being alone did I have to hide at the back of the restaurant? It's absolutely pathetic On the other hand, I paid for my room on arrival, you are asked for a pre-authorization of 50 euros with my card, I find this amount pending, and the total amount of the room already taken? ???. I hope that the 50 euros will remain pending.
June 4, 2023
we will come back with our eyes closed
+the location, friendliness, competence and availability of staff. The director Baptiste is at the top, very professional, available and very good advice. the restaurant is fabulous, as is the breakfast…. a huge champagne list…. perfection !!!
-nothing
June 3, 2023
Very helpful and friendly staff and always caring.
+Location, facilities and staff
-Breakfast a little light for the standard of the hotel
May 31, 2023
Très bien
+The quality of the bed
-wellness
May 22, 2023
Fabulous
+Ideally located hotel. Spacious room with a view of the cathedral. Very competent staff, spa with hammam, sauna, small jet pool and treatment room. Superb breakfast. Do not miss the restaurant "la grande Georgette". High quality refined cuisine. Excellent value for money
-Some spa amenities were not working
May 17, 2023
Weekend in Reims
+Top location Very friendly staff Comfortable bedding Very quiet
-Small room Shower tray not waterproof
May 16, 2023
wonderful stay where everything comes together.
+the top location, the decor, the layout and style of the room, the restaurant, the lounge area, the massage, the friendliness of the staff...
-just too many people at the same time in the spa which is not sized for 12 people.
May 16, 2023
Great experience.
+Everything was "Topissime" from the exceptional comfort of the bedding, to the almost privatized spa, to the excellent breakfast
-Wink: an old rum from Réunion at the bar?
May 15, 2023
Très bien
+location and modernity
-size of the room a bit small and the fact that some lamps in the bathroom and bedroom did not work…
May 14, 2023
It turns !
+Hotel full on this June day. Young and friendly staff. Very available despite the rush.
-Honestly: nothing!
May 11, 2023
Fabulous
+Home - location - breathtaking cathedral view
-The price 😉
May 9, 2023
Very good experience
+Cleanliness and staff availability
-Nothing
May 6, 2023
All right
+Superb location. Nice SPA. Very professional care. DEEP nature products are fragrance-free, very pleasant. The rest room allows you to relax with a herbal tea and dried fruit on very pleasant armchairs.
-The breakfast is not at all up to par with the hotel, nor its price of €29! Tasteless white bread, very little dish proposal...no porridge or cottage cheese or avocado toast, or waffle or....
May 3, 2023
A luxury in Reims
+Magical place with a view of the Cathedral. The staff and the restaurant and the spa... everything is just worthy of a Palace: luxury without ostentation Don't hesitate!
-Parking: better to park on the street
April 30, 2023
perfect
+nice, very well located
-very attentive staff
April 26, 2023
Nice hotel but high price
+The hotel is really good in all aspects, the staff in particular are really attentive. The spa/sauna/swimming pool are very nice and well maintained. Ultimately, the stay is very pleasant but the price remains quite high for a provincial hotel...
-The room was relatively cold and the windows were pretty badly soundproofed.
April 26, 2023
Fabulous
+Very nice hotel. Ideal location opposite the Cathedral. Pleasant restaurant with a nice menu. And a big thank you to Brice at the concierge for his valuable advice for visiting Reims. We will come back.
-Nothing
April 25, 2023
Beyond my expectations
+Very welcoming and available staff. The SPA is excellent and the body treatments are of high quality. A special thank you to the concierge who helped me create a romantic atmosphere to surprise my spouse. It was perfect for a romantic weekend.
-Breakfast is a bit pricey
April 24, 2023
top
+Varied and excellent restaurant and breakfast, pleasant and helpful staff, the very dedicated valet was very kind to me. Everyone was very professional.
-nothing
April 20, 2023
Quality establishment worth the detour. Exceptional location.
+The location, the design of the hotel, the smile of the floor staff, the range of Sothys products in the bathroom, the hotel equipment.
-The restaurant menu: very average at dinner (disappointing gnocchi) given the setting that calls for excellence. Oxidized fruits at every breakfast.
April 20, 2023
Perfect romantic getaway!
+The geographical location is exceptional in front of the cathedral! Our room overlooked the latter. The breakfast was plentiful and our meal at the restaurant "la grande Georgette" was excellent. The bedding was very comfortable and clean. We also appreciated the "valet" service with the secure parking space.
-In the booking formula we were entitled to one hour of spa in the hotel complex. We wanted to take advantage of it but we had the bad surprise that it was not private because we were there at the same time as other people... too bad.
April 19, 2023
Très bien
+the location is amazing
-Breakfast is too expensive for what it is, too bad!
April 4, 2023
very good stay. to do again in the same hotel
+very well the squeezed juices were excellent. but the choices were perhaps a little limited.
-to connect the hair dryer in the bathroom. I think it could be dangerous next to the sink.
April 4, 2023
Relaxation
+the hotel team, the rooms, the spa, the bistronomic restaurant. The quality of the staff at the catering level was incredible. I recommend this establishment!
-lack of accessories in the bathroom of the rooms to put the towels and the bathrobes.
March 27., 2023
Très bien
+Good bedding. Pleasant staff. Good breakfast.
-I expected two small bottles of water offered for the price of the room. Pillows a little too high.
March 25., 2023
Excellent hotel for a stay in the center of Reims
+Superb hotel opposite the cathedral, attentive staff and a very nice room.
-The spa is a little small but well managed to avoid crowds
March 24., 2023
Stunning!
+The rehabilitation of the barracks is very successful: very nice decoration, modern and very comfortable hotel. The staff is very friendly, the location in Reims is ideal and the view of the cathedral is magical!
-Nothing
March 16., 2023
Recommended hotel!
+The location, the restaurant, the breakfast, the champagne bar… Everything is perfect!
-Nothing
March 15., 2023
If lunch within easy reach (almost) of a gothic masterpiece tempts you.
+An excellent hotel. It's very expensive but the view from the rooms on the 5th floor, especially the one with the terrace, is exceptional. The rest is fine. Good restaurant.
-It is still very expensive. It all depends on the value you give to the view.
March 14., 2023
Best location in Reims and sublime decor
+The location in front of the cathedral, the spa, the bedding, the comfort of the rooms and the decoration of the whole hotel is particularly neat and tasteful!! A pleasant welcome from Stéphane who took care of our arrival and our departure!
-We also regret the reception of the restaurant where we waited standing for almost 10 minutes without anyone coming to take care of us. We finally left. Too bad that hotel guests are not taken into consideration for the reception at the restaurant.
March 9., 2023
All that was missing was the sun.
+The ideal location in the city center facing the magnificent cathedral. The pleasant and smiling staff. The chef in the kitchen listens to our requests. An efficient team!
-Due to the virus the swimming pool and sauna were closed. Not many choices for vegetarian dishes Too bad. But we were able to talk about it with the chef and he will adapt..
March 1., 2023
Très bien
+Very nice hotel well located Excellent restaurant
-Uncomfortable pillows Noisy ventilation in the room
February 28, 2023
framework and infrastructure of excellent quality. the staff will have to be up to it.
+The contemporary restoration of the old barracks is very successful. Its location, including parking is fantastic. The additional services, spa, swimming pool... were very much appreciated.
-The entrance reception more than laborious. The restaurant staff go to great lengths, but are very disorganized or even untrained. The waiting times for each order are far too long.
February 25, 2023
Très bien
+the spa the location the spacious rooms
-we waited for the valet 25 minutes when we arrived.
February 21, 2023
Very good hotel
+Perfectly located opposite the Cathedral Caring staff
-Choice of breakfast a bit light for the price
February 20, 2023
Much more than an old barracks
+The staff very friendly and available to help. Very comfortable bedding. The decor of the rooms is top notch and the view of the cathedral... sublime! Very good sound insulation as well.
-Breakfast: more than €20 for poor bread, not fresh pastries and a very limited choice (yogurt, scrambled eggs and bacon...nothing more!) for the price, don't overdo it! Small note of detail: dusting above the entrance mirror and the painting must be optional given the layer that remained on my fingers 😉
February 14, 2023
Très bien
+Very pleasant hotel, up to our expectations. Cleanliness, reception etc ... nothing to complain about.
-The decoration and atmosphere of the restaurant attached to the hotel is icy for this standard. A warmer room would be welcome.
February 14, 2023
very nice hotel close to the cathedral
+beautiful room, dream bedding
-nothing
February 13, 2023
Excellent stay
+Ideal location in the heart of the city center Quality services Very friendly staff, with a sense of service Quality food. Good breakfast offer and excellent New Year's Eve dinner
-The lack of privacy when accessing the Spa through reception, in a bathrobe. access should be served by the rear elevator for all rooms
February 13, 2023
I advise
+The staff
-The heat in the room not possible to adjust the thermostat
February 11, 2023
Exceptional
+We had a very pleasant weekend, the spa is top notch, impeccable cleanliness, perfect location, everything was perfect
-RAS
February 5, 2023
A new top-of-the-range hotel, a unique location.
+The location of the hotel on the forecourt of the cathedral is absolutely unique. The hotel is new, 1 year old. The rooms on the top floors with private terrace are exceptional. Breakfasts are taken in your room or in the restaurant. Sanitary protocol assured.
-Access to the hotel by car is a little complicated as it is in a pedestrian area. Possibility to reserve parking at €30.00 per day but access is not direct to the hotel. Staff a bit "rough" for room service. No customer follow-up.
February 3, 2023
Très bien
+The reception of the staff and the concierge at check-in The facilities, the room, the cleanliness.
-Morning breakfast staff completely overwhelmed and disorganized. We had to be patient before having our full breakfast (+-40min)
February 3, 2023
To be redone as soon as possible
+Arrived at 9:30 am, no more bread, almost no more ham, cheese, finally, it was vulgarly spoken "la dèche" But the staff did their best
-Apart from the breakfast everything was perfect.
January 31, 2023
Very pleasant stay
+The location of the hotel. The comfort of the bedroom. The friendliness of the staff. The SPA
-The lack of supply of the breakfast buffet. The lack of space in the restaurant and for SPA treatments if no reservation before the stay.
January 21, 2023
It was magical, very beautiful city, I recommend.
+Ideal location facing the cathedral attentive and very welcoming staff.
-Just a small downside I couldn't go to the spa because it was closed because of COVID
January 21, 2023
Perfect
+Perfect nice room central location
-The hotel restaurant is full …
January 20, 2023
maznifique for a short stopover in this superb city opposite the cathedral
+quiet and perfectly comfortable room with fridge / kettle / coffee machine / quality hangers and even if necessary ironing board! / very suitable size / bathroom products / bathrobe I appreciated that we did not replace the towels bath after a day! super varied breakfast / organized tb parking service (obviously paying) since the hotel is located in a pedestrian area opposite the square where Reims Cathedral sits enthroned!
-tb wardrobe for one or two nights (if more, one or 2 boards would be missing to store clothes... and maybe a closed part for the wardrobe-) too bad we were not informed on our arrival of the free access to the terrace at the top of the hotel to admire the cathedral - we only found out by chance on the second evening
January 14, 2023
Exceptional
+Bedding - cleanliness - breakfast
-Room size vs. price
January 8, 2023
Très bien
+Calm. Good bedding. Excellent location. Rich breakfast
-Complexity in coordinating car entry and exit
December 31th
Very nice warm contemporary 
+The location, the quality of the materials the spa
-no parking for luxury cars
December 13th
A pleasant stay
+great location, beautiful decoration of the hotel and the room, a very good restaurant which highlights the products of local producers, generally helpful staff.
-Downside: we checked in at 11 a.m. for a room pick-up at 16 p.m. At 17:30 pm, our room was not ready and we got the room with the expected comfort.
December 5th
Very good stay despite the sanitary constraints, welcoming staff.
+Everything was fine
-I had to call the reception twice for a technician to intervene in my room, concerns about the safe. And twice also to get a card to order breakfast.
December 4th
Très bien
+The location The upgrade of the room due to the closure of the spa The reception of the staff
-The closure of the spa for covid reasons: incorrect information when registering the reservation
November 30, 2022
Wonderful
+The level of hospitality of the teams is commensurate with the geographical location: exceptional!
-Nothing
November 29, 2022
Popular location
+The spa, the comfort of the hotel, concierge service
-The breakfast buffet not well stocked
November 28, 2022
Great
+The staff is extraordinary and attentive, the rooms are very beautiful and pleasant. The hotel is very well insulated and quiet. The spa treatments are excellent. The location of the hotel is ideal.
-Everything was great, but the breakfast was just a bit disappointing
November 26, 2022
perfect stay!
+the location, the friendliness and competence of the staff and the quality of the restaurant La grande Georgette
-a little bit of a wait for the arrival of the glove at the hotel (electrical terminals)
November 25, 2022
to do again!
+the location and the standard of the hotel and services
-we had a heating problem and although we were brought an extra heater we were cold for part of the day.
November 19, 2022
Fabulous
+The super comfortable king size bed The impressive pillows Dinner on the terrace in front of the cathedral Friendly valet
-The room could have been a bit bigger
November 13, 2022
Fabulous
+the location is perfect
-the staff is nice but arrogant, not all but most of them
November 5, 2022
amazing staff and superb location
+SPECTACULAR view from the room
-morning hot chocolate with … water but after a reflection it was replaced directly by a real hot chocolate 😉
November 2, 2022
Exceptional
+The setting, the location, the welcome and the friendliness of the staff The relaxation area as well as the terrace for a drink
-Difficulties in accessing the hotel by car pedestrian street and full car park
October 27, 2022
Excellent location
+The location and the spa
-Excessive price of the mini bar in the room
October 23, 2022
Super pleasant stay
+Very classy hotel with an impeccable room on all points. Excellent cleanliness, superb balanced and sober design. Excellent sound level. A very pleasant SPA. We will come back.
-Shower head impractical because quite remote. An Italian shower type shower head would be more suitable.
October 20, 2022
great stay in a luxurious hotel and attentive staff
+clean, calm spa at the top, with very professional masseuse who provides high quality care
-the breakfast can be improved on hot dishes. Scrambled eggs were average and cold bacon no real omelet or fried egg
October 19, 2022
very good except problem air conditioning
+location, historic former barracks, service
-lack of air conditioning too cold and impossibility to adjust it, 19' in the bedroom and 33' outside
October 14, 2022
Exceptional
+The availability and friendliness of the staff. Restaurant...
-??? I have searched ????
October 10, 2022
I recommend.
+Very nice home. Nice hotel very well located. Beautiful room with a very nice view of the cathedral.
-RAS
October 9, 2022
wonderful weekend!
+A breathtaking view of the Cathedral, the warm welcoming and caring staff, a very pleasant SPA, the little extra being access to the Christmas Market without having to queue!
-nothing, everything was perfect!
October 9, 2022
Have a good stay
+The service was top notch and the staff are very helpful. The location is ideal. The hotel is beautiful and comfortable.
-The stay was appreciated however, because of the location of the room we heard every evening and all night, a dull noise resembling a washing machine running. Fortunately we were not light sleepers and were able to ignore the noise which was not very pleasant.
October 5, 2022
Très bien
+the spa
-View
October 5, 2022
Très bien
+The location as well as the reception staff and especially the concierge, a really charming and attentive man
-I was refused access to the hotel restaurant twice I had to insist but my charming concierge rectified the situation which was more than embarrassing for me
April 13, 2022
I recently stayed at La Caserne Chanzy Hotel & Spa, Autograph Collection and was pleasantly surprised by the quality of service. The staff were charming and attentive to my needs, which greatly contributed to making my stay comfortable and enjoyable. They were very responsive to my requests and were very efficient in solving any problems. The room service breakfast was also excellent. The products were fresh and of high quality, and the choice was varied. I particularly enjoyed the coffee, which was delicious. The service was quick and efficient which started my day off right. In summary, I highly recommend La Caserne Chanzy Hotel & Spa, Autograph Collection for its charming and attentive staff, as well as for the quality of its breakfast in the room. It is an ideal place to relax and enjoy a comfortable and pleasant stay.
February 1, 2022
I recently stayed at La Caserne Chanzy Hotel & Spa, Autograph Collection and was pleasantly surprised by the location of the hotel. Located in a former barracks, the historic setting is simply stunning. The architecture of the hotel is impressive and I was amazed by the beauty of the place. The service offered by the hotel team is also remarkable. The staff members are very welcoming and always ready to help. They made my stay very pleasant by answering all my requests with a smile. As for hotel amenities, the spa is a must. The facilities are modern and the atmosphere is very relaxing. I spent an unforgettable moment of relaxation at the spa. All in all, I highly recommend La Caserne Chanzy Hotel & Spa, Autograph Collection to anyone looking for a nice place to stay. The location, historic setting, service and amenities are simply outstanding. If you are looking for a place to relax and rejuvenate, look no further than La Caserne Chanzy Hotel & Spa, Autograph Collection.
March 16., 2021
I recently stayed at La Caserne Chanzy Hotel & Spa, Autograph Collection and I must say that I was pleasantly surprised by the quality of the hotel. First, the bed was extremely comfortable, which is always a plus when traveling. Moreover, I was impressed by the magnificent view of the cathedral that was offered to me from my room. It was truly a breathtaking sight. As for the breakfast, I was pleased to find that there was plenty of variety. There were many choices of food and everything was delicious. I particularly appreciated the fresh pastries and the fresh fruit juices. It was a great way to start my day. All in all, I highly recommend La Caserne Chanzy Hotel & Spa, Autograph Collection. If you are looking for a comfortable and stylish place to stay, this is the hotel for you. The view of the cathedral and the delicious breakfast are two of the many advantages of this establishment. I'm sure you'll enjoy your stay as much as I do.