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Top Hotel France is proud to present one of the jewels of the French hotel industry: the Sofitel Lyon Bellecour. This 5-star establishment located in the 2nd arrondissement of Lyon, in the Rhône-Alpes region, is a true haven of peace in the heart of the city. With its prestigious address on the Quai Gailleton, the Sofitel Lyon Bellecour offers its guests a unique experience combining luxury, comfort and refinement. Discover now this exceptional establishment which will seduce you with its timeless charm and impeccable service.
The Sofitel Lyon Bellecour hotel was founded in 1969 by Mr. Marcel Blanc, a Lyonnais entrepreneur with a passion for luxury hotels. He chose the ideal location, in the heart of Lyon, to offer his customers a unique and unforgettable experience. Since its creation, the hotel has been able to reinvent and modernize itself while retaining its charm and authenticity. Today, it is considered one of the best hotels in the city and attracts a demanding international clientele in search of comfort, refinement and quality of service.
The Sofitel Lyon Bellecour is the ideal place to relax and maintain your physical shape during your stay. The hotel has a wellness area with a gym to meet all your needs. In addition, the reception is open 24 hours a day and a business center is at your disposal to meet all your professional needs.
The rooms and suites of the Sofitel Lyon Bellecour are equipped with all the necessary comforts for a perfect stay. Air conditioning, flat-screen satellite TV and minibar with free soft drinks are at your disposal. The private bathrooms are equipped with bathrobes, hairdryers and Balmain toiletries for maximum comfort. Some rooms offer a breathtaking view of the Rhône.
The Les Trois Dômes restaurant offers refined, seasonal cuisine accompanied by a view of the city. Le Melhor bar offers you the opportunity to enjoy a cocktail while admiring a panoramic view of Lyon. Dishes are prepared with fresh, local ingredients for a unique dining experience.
The Sofitel Lyon Bellecour is ideally located in the heart of Lyon, a few minutes walk from Place Bellecour and close to the main tourist sites such as Old Lyon, the Confluences museum and the Lyon-Perrache train station. Take advantage of the central location of the hotel to discover the city and its wonders.
Top Hotel France strongly recommends the establishment: Sofitel Lyon Bellecour for the following 5 reasons which will make your stay an unforgettable experience:
1. A wellness area with a gym to relax and maintain your physical shape.
2. Luxurious rooms equipped with all the necessary comforts for a perfect stay.
3. A gourmet restaurant offering refined, seasonal cuisine accompanied by a view of the city.
4. A central location in the heart of Lyon, close to the main tourist sites.
5. A 24-hour reception and a business center available to meet all your business needs.
The Sofitel Lyon Bellecour offers different types of accommodation to meet everyone's needs. Superior Twin Rooms have two single beds, while Junior Suites have one queen bed. Superior river view rooms have a queen size bed, as do standard superior rooms. The classic rooms are equipped with a double bed. Junior River View Suites and Prestige River View Suites offer one queen and one king bed respectively.
20 Quai Gailleton, 2nd district, 69002 Lyon, France
The Sofitel Lyon Bellecour offers rooms equipped with all the necessary amenities for a comfortable stay. Each room has
We had a great stay at the Sofitel Lyon Bellecour. The quality of service was exceptional and the luxurious rooms were very comfortable. The view of the river was really beautiful, and the hotel's central location made it easy to explore the city. Additionally, the fine dining restaurant and bar offered varied dining options and the spa was an oasis of relaxation. When we left, we were delighted and satisfied with our stay at the Sofitel Lyon Bellecour hotel.
1. Discover the city of Lyon: Take advantage of your stay to discover the many tourist sites of the city, such as the Notre-Dame de Fourvière basilica, Old Lyon, Place Bellecour, the Museum of Fine Arts, etc.
2. Taste the gastronomy of Lyon: Lyon is known for its rich and varied gastronomy. Take advantage of your stay to taste the local specialities, such as quenelle, Lyonnais sausage, praline tart, etc.
3. Relax at the spa: The Sofitel Lyon Bellecour has a spa where you can relax and rejuvenate. Take advantage of the various treatments on offer, such as massages, facials, etc.
4. Go shopping: Lyon is a commercial city where you can find many shops and boutiques. Take advantage of your stay to go shopping and discover local products.
5. Visit the vineyards of the region: The Lyon region is known for its vineyards and its quality wines. Take advantage of your stay to visit the vineyards of the region and taste the local wines.
6. Take a cruise on the Saône: The Saône is a river that crosses the city of Lyon. Take advantage of your stay to take a cruise on the Saône and discover the city from another angle.
7. Attend a show: Lyon is a cultural city where many shows are offered throughout the year. Take advantage of your stay to attend a show, be it a concert, a play, etc.
The surroundings of the Sofitel Lyon Bellecour hotel offer a multitude of activities for travelers looking for entertainment and discovery. Here is a non-exhaustive list of activities near the hotel, with their respective distances:
Whether you love art, shopping, nature or nightlife, the surroundings of the Sofitel Lyon Bellecour hotel will satisfy you. Take advantage of your stay to discover the riches of the city of Lyon and its surroundings.
The surroundings of the Sofitel Lyon Bellecour hotel are full of quality restaurants to satisfy all tastes. Here is a selection of some of the best restaurants near the hotel:
Whether you are looking for gourmet, Italian, Asian or traditional Lyon cuisine, the surroundings of the Sofitel Lyon Bellecour hotel offer a wide variety of choices to satisfy all palates.
The surroundings of the Sofitel Lyon Bellecour hotel are very convenient for travelers, with several transport options nearby. Here is an overview of the airports and public transport available in the region.
Overall, the surroundings of the Sofitel Lyon Bellecour hotel offer a wide variety of transport options for travelers, allowing them to easily move around the city and beyond. Whether you arrive by plane, train or bus, you will find convenient options for getting to the hotel and exploring the area.
Sofitel Lyon Bellecour
Sofitel Lyon Bellecour
Sofitel Lyon Bellecour Full
Sofitel Lyon Bellecour Full
Sofitel Lyon Bellecour, Lyon, France
Mon Petit Luxe at Sofitel Lyon Bellecour
Hotels YOU MUST stay at in Lyon France Best Hotels in Lyon France
Sofitel Lyon Bellecour Gastronomy Tour
BEHIND THE SCENES of the LUXURY HOTEL: SOFITEL in LYON..
1. A wellness area with a gym to relax and maintain your physical shape.
2. Luxurious rooms equipped with all the necessary comforts for a perfect stay.
3. A gourmet restaurant offering refined, seasonal cuisine accompanied by a view of the city.
4. A central location in the heart of Lyon, close to the main tourist sites.
5. A 24-hour reception and a business center available to meet all your business needs.
Have you ever stayed at `Sofitel Lyon Bellecour`? We would love to hear your experience. Leave a opinion on Google to help other travelers make their choice.
If you are looking for more reviews of the `Sofitel Lyon Bellecour` establishment, do not hesitate to consult his opinions on Google. If there are not enough Top Hotel France reviews, these additional reviews can give you a more complete perspective. Share your experience and help the travel community make informed choices.
Alexis
November 15, 2020 at 4:48 pmI recently stayed at the Sofitel Lyon Bellecour and I must say that I was quite pleased with my overall experience. Although I didn't eat breakfast at the hotel, I found the bar and waiters to be very professional and welcoming. I was also impressed with the expert advice from the concierges and valets, which helped make my stay even more enjoyable.
As for the hotel facilities, I have to say that I found everything to be of a very good standard. The room was spacious and comfortable, with sleek, modern decor. I also appreciated the impeccable cleanliness of the room and the hotel in general.
In terms of location, the Sofitel Lyon Bellecour is conveniently located in the city center, which greatly facilitates access to the city's main attractions. I also liked the hotel's proximity to public transport, which made it easy for me to get around the city.
Overall, I would definitely recommend Sofitel Lyon Bellecour to anyone looking for quality accommodation in Lyon. The facilities are excellent, the staff are professional and welcoming, and the location is ideal for exploring the city.
Louis
February 11, 2021 at 11:59 pmI recently stayed at the Sofitel Lyon Bellecour and I must say that I was very pleased with my experience. First, the location of the hotel is excellent. It is located right downtown, close to many restaurants, shops, and tourist attractions. It made my travels very convenient and I was able to explore the city easily.
As for the room, I was pleasantly surprised by its size. It was spacious and comfortable, offering plenty of room to relax after a busy day. Also, the cleanliness of the room was impeccable. Everything was perfectly clean and well maintained, which added to my comfort and well-being.
The hotel staff was also very nice and welcoming. They were very helpful and answered all my questions with a smile. Their warm and friendly attitude made my stay even more enjoyable.
Overall, I highly recommend Sofitel Lyon Bellecour. It is a quality hotel, well located, with spacious and comfortable rooms and a welcoming and helpful staff. If you are looking for a place to stay in Lyon, I recommend this hotel without hesitation.
Teresa
May 10, 2021 at 1:47 pmI recently stayed at the Sofitel Lyon Bellecour and was delighted with my experience. The location of the hotel is ideal, as it is close to everything the city has to offer. This allowed me to move easily and discover the different tourist attractions of Lyon.
The welcome I received at the hotel was excellent. The staff was very nice and attentive, which was especially appreciated considering that I was accompanied by a 1 month old baby. They did everything to make our stay enjoyable and comfortable.
The panoramic terrace at the top of the hotel is a real gem. The view of the city from this place is simply amazing. I spent many pleasant moments on this terrace, admiring the view and relaxing.
The hotel's brunch and bars are also very enjoyable. I was able to savor delicious food and drinks while enjoying the warm and friendly atmosphere of the hotel.
Finally, the lounges at the bottom of the hotel were a true haven of peace. I was able to spend long hours relaxing and resting before leaving. It was the icing on the cake of my stay at the Sofitel Lyon Bellecour hotel.
All in all, I highly recommend this hotel to anyone looking for a comfortable and welcoming place to stay in Lyon. The location, hospitality, amenities and services offered by the hotel are simply exceptional.
Sebastian Caucheteux
April 2, 2022 at 9:54 pmThe hotel is no longer up to Sofitel standards. A complete renovation seems necessary.
The rooms are comfortable, but very old-fashioned (the bathroom, stuck in the 1990s…)
The positive: the breakfast, generous, on the top floor with a panoramic view of Lyon, splendid!
Pav. Katherine
April 11, 2022 at 4:08 amA nice hotel in the city center. My room was spacious, clean, and had everything I needed.
The breakfast was very very good with an unbeatable choice of sugar/salty.
The panoramic view from the restaurant was magnificent (I was also lucky to have a beautiful view from my room on the 7th floor!)
The insulation of the rooms: despite the busy roads, the double glazing protected well from outside noise.
I particularly appreciated decorations with real flowers.
What could be improved: the toilet paper is very thin. Maybe it saves money, but it's cheap.
Last night I was woken up by a loud noise at 5:30. I don't know if it came from a neighboring room or if it was just above. But a little later, when I woke up, I heard the restaurant being vacuumed, probably before it opened for breakfast.
Next time, if in doubt, I'll ask for a room on the 6th floor.
Clemence Applaincourt
June 8, 2022 at 7:42 pmI loved ! The bedding is just amazing! The electric blinds hid the day well. Very friendly staff. Very convenient parking. Nothing to say it was perfect
Caroline Maurin
August 22, 2022 at 9:23 pmExceptional location and view, very well equipped and quiet room.
Varied breakfast
Restaurant Les 3 domes excellent
Very pleasant lounge bar, cozy atmosphere and breathtaking view.
Staff, very competent and very welcoming.
Valet service at the top.
Alexander ROG
September 11, 2022 at 4:13 pmI had a breakfast at the bar: the hot chocolate is almost syrupy and much better than elsewhere where they serve milk with chocolate powder with a strong taste of milk instead of chocolate.
Then at noon, the bartender served me a beer accompanied by small pieces of toast to garnish with 3 choices including olive tapenade.
To do again!
LC
September 12, 2022 at 5:53 pmVery good experience in this hotel, easy to access with valet service for underground parking. Very pleasant and attentive staff ready to find solutions. I recommend the breakfast which is of very good quality with a varied and balanced choice. The bedding and the bathroom of the rooms are excellent assets. Impeccable cleanliness. The view of the city of Lyon is a splendor not to be missed.
Josiane
October 1, 2022 at 12:04 amcarefully
+the place and the infrastructure decoration
breakfast on the 8th floor
-the room and bathroom too small
the bar on the 6th floor closed and at the bar Rez only heated spaghetti
Jean Claude
October 1, 2022 at 2:42 amNice establishment
+Location, exceptional bedding, comfortable and well-equipped room, welcoming staff
-Parking price
Rachel
October 1, 2022 at 9:18 amNice hotel with great location but plan for some work.
+The staff is amazing.
whether it's the concierge, the reception, the valets, the chambermaid, the waiters, the beauticians... in short, the
quality of service is impeccable.
the 3 domes restaurant! in the top. Super good.
And the location of the hotel is ideal for shopping and walking.
-Water drainage problems and other water leaks all over the hotel which prevents the use of the SPA and which creates some unpleasant odors.
The poorly maintained shower. however, you just have to clean the nozzles (which I did myself!!) and the water comes out of the shower head correctly!
the broken tile in the shower.
The disappointing breakfast for a 5 star! cold scrambled eggs and not fresh baguette! Damage. Especially since the bread from the 3 domes restaurant where I ate the day before was exceptionally good.
Marie
October 3, 2022 at 7:13 amOur favorite address in Lyon
+We always return to this address for the proximity to Place Bellecour, the spectacular view from the dining room at breakfast, but above all for the excellent service from all the staff.
-The only weak point that probably lowers the overall rating on Booking is the decor, which is no longer up to date.
Philippe
October 7, 2022 at 11:13 pmFriendly staff in a very pleasant environment
+Exceptional view of the city and the Rhône at the bar and at breakfast.
-Nothing
Gwenaele
October 12, 2022 at 4:05 amvery disappointed with the setting of the hotel which nevertheless enjoys an ideal location
+ideal location in the center of LYON
-The quality of the hotel is far below the 5 stars displayed:
the shower is separated by a plastic curtain from the toilet where the feet soak in the water
the dressing room whose switch no longer closes and which lights up the bedroom all night long
the light from the temperature control box under the eyes, next to
from the bedside table
the aging furniture and the restaurant chairs all stained (on white it is particularly unsightly!!)
an austere and unchanged decoration for years
this is the last time I book at the SOFITEL!
Romy
October 12, 2022 at 5:11 ama very good stay a staff always present and efficient a hotel located in the center
+We were finally able to enjoy breakfast with a magnificent view, we had come at the time of covid and breakfast was in the room
-the requests made during reservations (neighboring rooms) we were at 112 AND 312….. the price for our small dog of 25 euros…..
Charles
October 15, 2022 at 11:41 amGood pleasant stay without surprises
+Pleasant room
Restaurant at the top of the hotel very pleasant, efficient and attentive staff.
-A little dated but not annoying
Fabrice
October 18, 2022 at 3:46 amgood but aging
+bar view location
-aging
bedroom and bathroom need to be renovated
Philippe
October 19, 2022 at 12:25 pmTrès bien
+Too many people at lunch
-Hotel reception
Karel
October 22, 2022 at 1:41 amTop!
+The location, the bedding, the breakfast, the friendliness of the staff
-RAS!
Alexandra
October 26, 2022 at 11:42 pmmixed
+The location, ideal for visiting old Lyon and the city center. The cleanliness of the hotel and the professionalism, the friendliness of the staff.
-Do not park your car outside, we broke the window, apparently it is common…. some inconvenience in our room, the decor is in its own juice
Robert
November 1, 2022 at 12:49 pmLyon is still a beautiful destination, but the SOFITEL is no longer what it used to be.
+The location
-I went regularly to this establishment and I am very disappointed because one of two things, either this hotel is still a 5 star or it is no longer the case, but renting a suite where no one comes to prepare the room in the evening, for example, is not worthy of this category. In addition, during our last visit, about 2 years ago, we were surprised to no longer find the gourmet restaurant in operation, response from reception, we are under construction and two years later, same response !!!! sad.
Yannick
November 4, 2022 at 4:17 pmTrès bien
+emplacement
-former smoking room
Maximilian
November 9, 2022 at 7:35 pmterrible value for money
+The staff is very welcoming, friendly and professional.
-the dilapidated state of the suite, the mold in the shower and on the ceiling, the general condition of the room, the damaged furniture, the bathroom walls.
Sabrina
November 13, 2022 at 4:03 amPretty mediocre
+Good breakfast
Panoramic room
-Establishment at the height of a French 5 *
Dilapidated rooms and corridors carpet smell room
Ridiculous Spa
Denise
November 13, 2022 at 6:31 amTrès bien
+Breakfast
-The bedding too soft
Dominique
November 14, 2022 at 4:19 amAll right
+Nice hotel but some rooms need updating, furniture worn out.
-Worn furniture and fairly old equipment
Johnobody
November 15, 2022 at 5:01 amWeekend in Lyon
+The room is perfect and the hotel ideally located
-Waiting 40 minutes to 1 hour for a drink at the hotel because it's open outside. No exclusivity for customers…
50 euros per day for parking..
Caroline Lambert
November 18, 2022 at 12:16 pmWelcoming hotel, friendly and accessible staff. Great location. Easy access.
Room decor is a bit dated.
The breakfast is very tasty, rich in proposals and the staff was very pleasant.
Philippe
November 25, 2022 at 5:25 amQuite satisfied but I expected more for a 5 star hotel
+The service and friendliness of the staff
-Hotel a little dilapidated, the rooms (and the facade) certainly deserve a good refresh
Laurence
November 26, 2022 at 3:15 amLocation, layout of the top hotel!! only downside the room too aging
+We appreciated the kindness and the smile of the reception staff as well as in the catering, the breakfast and the view, the location.
-Our room was on the 4th floor and it really needs to be renovated: the carpet is not clean and in some places it is no longer glued, the shower and sink taps are stained with limestone. She's really "old fashioned"
melojo
November 27, 2022 at 1:52 amI will not come back…
+the gym is great, opening onto the terrace, good equipment, beauty services and massages
the location is close to the center and at the water's edge, very convenient to do everything on foot.
-the room is quite small and it is way too hot. the double bed is small
the staff very expeditious and not really pleasant…
Aurélie
November 28, 2022 at 4:21 amPerfect
+the staff at the top!
-the decor of the rooms a bit old
Thomas
December 1, 2022 at 9:51 pmExcellent stay
+The availability of employees
The breakfast
The location
Bedroom
The bedding, sleeping in it was pure pleasure
-Access to the car park
Henri
December 8, 2022 at 3:14 amperfect!
+all is well. and the room service person at the top!
-nothing
Maria
December 8, 2022 at 12:46 pmTrès bien
+Very pleasant staff.
-Service time at the bar between order and "delivery" could be a little faster.
Christophe
December 9, 2022 at 6:37 pmat more than 500€ for 2 nights, the suite is not at all in line with the price
+the sheets were spotless
-for the price the suite was not there. sequel old!!
Pierre
December 11, 2022 at 11:36 pmExceptional
+location, ease of access, on-site parking
friendliness of staff
-the noise at the 3 domes restaurant where we eat very well elsewhere
Heloise
December 11, 2022 at 11:58 pmStay with my daughter a very good memory
+very good staff quiet room impeccable service
-everything was fine
Danielle
December 16, 2022 at 11:29 amperfect hotel comfort
+Perfect location for my work in Lyon
-Nothing, except that the breakfast offered is not worth what it costs, except for the pleasure of the superb view
Elodie
December 18, 2022 at 3:36 pmAll right
+Bed comfort. Friendliness of staff, hotel location
-The rooms deserve a renovation because the decor is starting to date.
Alexandre
December 20, 2022 at 4:06 pmrustic
+valets
-hotel in its very “rustic” juice
would deserve a major renovation for a 5 star
room on the 7th floor below the kitchens of the restaurant (on the 8th) so noise until 2 a.m. and wake up at 5:30 a.m. preparation of breakfasts
inadmissible for a so-called superior room
really disappointed with our stay
Jeans
December 24, 2022 at 5:26 amMedium
+Top notch staff and location
-The shabby rooms... peeling paint.
Narrow bathroom...
Karine
December 25, 2022 at 9:34 amFabulous
+The very attentive staff the bar the bedding is deco from the entrance.
-The aging rooms ….. stains on the ceiling, wc much too close to the bathtub!
TV far too big for the bedroom.
Jonathan Germain
December 26, 2022 at 10:42 amAt 460 euros per night in a suite, we expected better, we are a little disappointed. We had misses all weekend, no romantic gift with the bottle, no breakfast in the room and deactivation of the cards at 12 p.m. when we went upstream on the stipulated date and the room was planned until at 14 p.m. at this rate. We had the impression of being taken for pigeons a bit. Otherwise the hotel is aging but that gives it its charm and the room was clean and bright.
Christian
December 27, 2022 at 11:10 pmcarefully
+service, bedding
-has-been furniture
Khaled
December 29, 2022 at 7:10 pmPleasant no more
+Very good location of the hotel
-Room a bit old. simple decor
Bathroom with damaged ceiling.
Gilbert
January 2, 2023 at 9:12 amA beautiful address that is deteriorating
+amenities, location in the center of Lyon
-A lousy breakfast, where is the quality of the restoration of yesteryear
Bertrand
January 4, 2023 at 7:01 amVery nice hotel which with a modernization of the rooms would be a wonderful hotel
+Impeccable service
Magnificent view (breakfast room)
Positioning in the central city
-Room a little outdated with unsuitable toilets for a large
Lack of outlets
Abdelatif
January 9, 2023 at 7:45 amWaste of money
+I didn't appreciate anything.
-Really it was bad, room with noise coming from the air conditioning which did not stop all night,
Reception staff not welcoming
And not warm. Value for money was very very poor. I expected great luxury but in the end it was catastrophic.
Jeans
January 9, 2023 at 9:22 pmEXCELLENT
+EXCELLENT LOCATION VALET AT TOP RECEPTION WELL LITTLE BREAKFAST EXCELLENT STAFF VERY WELL
-MAGNIFICENT BATHROOM. WC TOO BADLY PLACED NO ROOM FOR LEGS
Nathalie
January 10, 2023 at 11:46 amway
+breakfast in the room
-bedroom
Denis
January 11, 2023 at 4:45 ama very zen stopover
+perfect location
-old look especially for the bathroom
Jerome
January 17, 2023 at 6:54 amvery good stay at the Sofitel.
+fabulous breakfast with panoramic view of the city. The hotel staff is perfect.
-Room a bit dated
Julien
January 19, 2023 at 12:13 pmFair
+geolocation
-absent valet service and incompetent staff.
Daniel
January 20, 2023 at 9:40 amAll right
+Reception, breakfast room, panoramic view from the restaurant and bar, concierge service. Restaurant suggestions, listening to the customer, location, room comfort, tranquility, parking.
-System for placing customers at the bar, given the panoramic view.
Michel
January 24, 2023 at 3:29 pmDisappointing
+Exceptional location, view.
Very pleasant staff.
-Barely lukewarm shower on a 5 star….
Had to change rooms.
Old-fashioned room.
At this price, it's not hard to find better in Lyon.
Sedjro
January 26, 2023 at 12:52 amComfortable and classy.
+Location and professional and personalized service.
-The furniture in the room seemed to me a little "old-fashioned" and made of materials that were not very noble given the standing of this hotel.
Parmentier
January 27, 2023 at 11:03 amAll right
+The position of the hotel, its comfort.
-The starred restaurant quality ratio of the hotel.
Approximate service from the open bar in the evening! (serve 2 white wines at the same table with 2 different glasses and different capacity that we change on request.. and then, 2 identical glasses with different capacity!!!!!
Exorbitant prices but there, we are free to go there or not!
Valerie
February 1, 2023 at 5:48 amOn top
+The breakfast at the top and the geographical location.
-Nothing
Harvet & Grace RAOBINARISON
February 3, 2023 at 2:58 pmAlthough the service and comfort remain in line with the Sofitel spirit, and despite some efforts, the hotel leaves an impression of a dated establishment. The lobby is not worthy of a Sofitel hotel, not harmonious. The room, although comfortable, has remained frozen in the 70s (but in the pejorative sense of the term).
More 4 star than 5 star
Noam
February 6, 2023 at 10:02 amNice location but very disappointing aging property
+the location and the breakfast (even if the orange juice doesn't really look like a squeezed orange….)
-cramped and very small room (605) for the price paid. worthy of a 2/3 star no more
very little space in the toilets which are in the bathroom: a tall or heavy person could not sit there!
fairly limited cleanliness including carpet
aging rooms that deserve a real refresh
Maud
February 13, 2023 at 10:11 pmVery good stay in this hotel for a first discovery of the city of Lyon.
+Clean and comfortable room; central location to discover the city on foot or by public transport; exceptional breakfast; very warm welcome and excellent massages at the spa.
-Traffic noise is still noticeable in the rooms …
Dominique
February 15, 2023 at 9:27 amIdeal location and quality stay
+Location very well located for access to town in a few minutes on foot.
Exceptional and quality breakfast with a breathtaking view of Lyon.
Excellent panoramic cocktail bar, the Melhor, and caring staff.
Very clean room, very comfortable bedding and provision of soft drinks and juice.
This is the third time we have stayed at the Sofitel Lyon Bellecour and we are still as satisfied!
Very pleasant staff.
-Cigarette smoke from smokers having a drink at the terrace bar overlooking the hotel entrance. Very disagreeable.
Nadine
February 25, 2023 at 12:24 amvery average, equipment does not deserve 5 stars
+the friendliness and professionalism of the staff
ideally located
this balances out the dilapidated state of the rooms
-the rooms are very old. peeling wallpaper, scratches on the furniture, impossible to drain the bathtub, etc.
and again I took a superior room… I can't even imagine what the standard room can be
Bertrand
February 28, 2023 at 7:34 amBad
+Calme
-Shabby room carpet bathroom smell of the carpet
Quentin
March 1, 2023 at 11:57 pmTrès bien
+despite a reservation problem concerning the bed and which was not resolved despite my remark, an emergency solution was found and everything was back to normal.
the responsiveness is therefore perfect!
the possibility of using the parking lot longer
breakfast introduces you to Lyon gastronomy.
-reserved bed in large double and two twins on arrival. despite my remark and the announcement that this will be changed, it was not the case when we returned. however a room was found in the middle of the night to fix it! THANKS
Evelyne
March 2, 2023 at 7:38 pmLack of calm at the end of the evening
+The geographic location.
The cleanliness
-The noise around 23:00 p.m. above furniture or armchairs that are moved.
Christelle
March 5, 2023 at 7:51 amin short.
+the location
-the rooms..they are old
Marjorie
March 5, 2023 at 10:47 amAll right
+the breakfast was very good and plentiful, a lot of choice and the view magnificent
-the dilapidated state of the premises and of the room in particular
Laura
March 6, 2023 at 6:29 pmFabulous
+very friendly staff
easy location
very good breakfast with view
fast room service
-the carpet on the floor in the room
Ranasinghe
March 12, 2023 at 6:12 pmTrès bien
+Spacious and personal listening room
-Suite 701 is much too dark in my opinion, it's a shame because the suite loses all its charm due to this lack of light.
Bernard
March 13, 2023 at 2:04 pmA little disappointed!
+The location of the hotel
Breakfast with the view
-The lobby is quite cold.
We came to your establishment several times a few years ago and we found it exceptional.
Today I find that the equipment has aged and deserves a refresh, especially the bedding.
Roland
March 19, 2023 at 5:30 pmsatisfied despite the points to improve
+location near the center
home
breakfast
-Too bad the restaurant on the "roof" is closed!
the decoration of the rooms is starting to date
Boris
March 21, 2023 at 1:08 pmCorrect
+Very good bed, room size,
-Bathroom. Narrow, faulty shower (reported to reception), no possible individual use of accessories (shampoo, soap, etc.)
Roland
March 26, 2023 at 11:28 pmFabulous
+His situation
-The Hotel is getting old
a little old
zineb
March 31, 2023 at 6:19 amFair
+the comfort of the bed
-bathroom not very clean
Serge
April 1, 2023 at 12:03 amGreat stay in Lyon, we did everything on foot from the hotel.
+Very nice hotel, superb room, complete facilities and very pleasant staff.
-One day it will be necessary to review the decoration of the rooms which are a little aging
Dominique
April 1, 2023 at 1:48 amNice
+location, excellent breakfast
-carpet in the bedrooms, a little stained
Jessy
April 2, 2023 at 8:05 amTrès bien
+A very beautiful and prestigious place with a comfortable bed and high quality equipment.
-The fact that the receptionist told us that breakfast was not included in the price of the room when we arrived while another receptionist told us that it was when we left. So we didn't have time for breakfast.
Lionel
April 5, 2023 at 4:55 amideal location
+the concierge service… of great professionalism
-The lack of professionalism of the night reception… casualness, no sense of service
Karine
April 8, 2023 at 3:23 pmFair
+The geographical location and the panoramic restaurant for dinner and breakfast
room size
view
separate toilets
-The rooms are dated and outdated at an exorbitant price.
There was an air conditioning leak in our room. The carpet was soaked. Nobody warned us. We realized that when we walked on it. They intervened but couldn't do anything. It stayed that way for the 2 nights.
Jeannot
April 12, 2023 at 12:10 pmAll right
+smiling and efficient staff
good breakfast . wide choice and beautiful room
-old-fashioned hotel – carpets in the rooms – no investments for a very long time….
Melanie David
April 12, 2023 at 5:59 pmThe room is perfect, the bed extremely comfortable, well soundproofed, perfect bathroom with a huge walk-in shower, all extremely clean.
The lounge bar with a panoramic view of the Rhône is very pleasant, the breakfast very good and plentiful.
The staff is very friendly and available.
Only downside the hammam was not working when we wanted to go there, it was fixed quickly but we did not have time to go there unfortunately, too bad for us but these are things that can happen even in establishments like this, next time maybe
Luigi
April 17, 2023 at 11:42 pmEfficient thanks to hotel staff
+The staff
-Alright. Maybe more light in the bathroom. Room 319
Jean Marc
April 30, 2023 at 5:59 amA convenient hotel close to everything.
+Ideal and quiet location that allows you to do without a car.
-A somewhat outdated and impersonal decoration.
Serge
May 1, 2023 at 8:05 amTrès bien
+calm
-bed too soft
Sophie
May 10, 2023 at 10:58 amdisappointed!!!!
+the view from the room and the restaurant
-the rooms and hallways are no longer up to date. hotel to refresh. hair dryers do not work in the rooms. no charging station for electric vehicles or power outlet needed in the garage. Shame for such an establishment. the coffee was not the best. the prices of drinks at the bar are prohibitive. staff can't answer more than 2 questions without asking.
Didier
May 14, 2023 at 3:12 amAll right
+the location, the view of the restaurant
-veillotte room, dilapidated bathroom broken tiles blackened joints
Anthony
May 16, 2023 at 10:46 pmAll right
+Well located
-clean but outdated room
Edward
May 17, 2023 at 6:06 ampleasant stay in Lyon
+staff, litter and availability
-the smell of wooden furniture in the room.
Edith
May 17, 2023 at 2:43 pmExceptional
+The location
-unfortunately it lacks some maintenance.
Vincent
May 18, 2023 at 5:11 pmFabulous
+The location, the view from the 8th on the peninsula and Pardieu at breakfast and the SPA (Hamam and water jet circuit).
The pleasant and caring staff, very accommodating (shift in check-out time, baggage handling, valet parking).
-No socket near the bedside tables to charge cell phones.
Breakdown of air conditioning, but the staff had warned us and it was not a big problem considering the temperature.
Frank
May 18, 2023 at 6:18 pmComfortable hotel but does not deserve 5 stars
+Comfortable suite, furniture quite correct but this hotel is not a real 5 star!
-Very elastic prices...which are not announced when you reserve...
carvat
May 19, 2023 at 1:24 pmPoor
+IT WOULD BE APPROPRIATE FOR THIS ESTABLISHMENT TO STOP SAYING THAT THEY ACCEPT DOGS
YOU WILL TELL THE DIRECTOR MR BOURGUIGNON AND DIMITRI HIS SECOND
QUILS WOULD DO WELL TO TAKE THE EXAMPLE OF THE FOURVIÈRE HOTEL IN TERMS OF ACCEPTABILITY
CANINE AND HUMAN
THEY ARE NOW MY REFERENCES…
Sincerely, Rudolph
-I AM FRENCH NOT UKRAINIAN
RODOLPHE FRANCOIS CARVAT
BORN IN VILLEFRANCHE SUR VILLEFRANCHE SUR SAONE
69400 VILLEFRANCHE-SUR-SAONE
FRANCE
PLEASE CHANGE QUICKLY
Hervé
May 20, 2023 at 10:53 amDisappointing
+The bedding
-Badly aged furniture
Edward
May 23, 2023 at 12:21 pmExceptional
+Tout est parfait.
-Nothing
Diane
May 25, 2023 at 1:55 amNice quality hotel but staff not up to par.
+Everything was perfect except breakfast. We were very disappointed. The very average buffet, very average product quality, pitiful service (10 minute wait for a coffee and hot chocolate). The servers were very unprofessional.
-Breakfast.
The outside terrace is not very nice and unwelcoming. Service at the bar is good but very slow.
Mylene
May 31, 2023 at 2:25 amFair
+Location
-Decoration has been for this type of establishment. Error in our billing: consumption at the restaurant was billed to us in error.
Stephane
June 2, 2023 at 6:26 amnot up to a 5 star
+easy to reach
well put
attentive reception staff
-room decor a little outdated. The curtains and shutters are old and damaged.
No hot water the first morning. Strong smell of sewage in the room during the second night.
Gives a general impression of a tired hotel
We expected more for a 5 star
Alain
June 5, 2023 at 5:39 amA great experience with however a little bitter taste…
+As the name Sofitel suggests, the rooms are comfortable, spacious and the hotel is very well located. The breakfast room on the top floor is simply splendid. Having breakfast while seeing the day breaking over Lyon is absolutely worth it.
-Unfortunately, the price-performance ratio has deteriorated considerably. For that price (30 euros for parking, 29 euros for breakfast) which is excessive, we could at least expect excellence… but we are not there or no longer. The bar menus are no longer up to date (COVID conditions not updated, tapas announced but no longer served), at the bar a few poor olives with its drink... and on request!, mini-bar in the rooms very poorly supplied, buffet breakfast opened 10 mins late… None of this would be a problem if the price was reasonable. In Lyon, other hotels do better for a lot less. Damage.
Maryan
June 7, 2023 at 3:56 pmTrès bien
+Bar and Restaurant, with an impressive view of Lyon from the 8th floor
Very high quality of staff (reception, bar, restaurant)
Excellent bedding quality
Perfect soundproofing
-The rooms are extremely dated: a complete renovation is I imagine planned in the short or medium term
Pierre
June 10, 2023 at 11:58 pmAll right
+location and hospitality
-the age of the room and the cleanliness (stained carpet, old and damaged furniture)
Olivier
June 17, 2023 at 2:47 amexceptional location
+the rooftop
-very dated rooms
Jean-Luc
June 18, 2023 at 4:47 pmshort stay in lyon
+view of the restaurant, location, sympathy and professionalism of the staff
-room a bit dated
Nathalie
June 21, 2023 at 4:32 pmThe staff, the situation and the breakfast make you forget the few technical problems
+The staff, the location, the excellent breakfast, the size of the suite.
-Lack of power outlet in the room to charge our laptops, tablets, etc., blinds in the bedroom defective, difficult to open the windows to ventilate, air conditioning too noisy to be able to sleep when it is on.
Holger
June 23, 2023 at 10:22 pmAll right
+the friendliness of the staff and the upgrade
-Bathroom not worthy of a 5 star