Tiara Château Hôtel Mont Royal Chantilly
5-star hotel - Picardy - La Chapelle-en-Serval
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Average price range€€€€ (300€ and more)
- Booking
Top Hotel France is proud to present one of the jewels of its catalog: the Tiara Château Hôtel Mont Royal Chantilly. This 5-star establishment, located in Picardy in the charming town of La Chapelle-en-Serval, invites you to discover an exceptional setting nestled in the heart of a 15-hectare estate. With its prestigious address on the Allée des Marronniers and its proximity to the Route de Plailly, the Tiara Château Hôtel Mont Royal Chantilly is the ideal place for a luxury and relaxing stay.
The Tiara Château Hôtel Mont Royal Chantilly is a prestigious establishment located in the Picardy region, in La Chapelle-en-Serval. The castle was built in 1911 by the famous French architect Guillaume Tronchet for Baron Ferdinand de Rothschild. It was used as a summer residence for the Rothschild family until World War II.
In 1988, the castle was transformed into a luxury hotel by the hotel group Tiara Hotels & Resorts. Since then, the hotel has been completely renovated and modernized while retaining its original charm and authenticity.
The founder of Tiara Hotels & Resorts, Michel Reybier, is a Swiss entrepreneur with a passion for luxury hotels. He created the Tiara brand in 2008 with the aim of offering exceptional hotels in prestigious locations around the world. The Tiara Château Hôtel Mont Royal Chantilly is one of the flagships of the brand, offering its guests a unique experience in a historic and enchanting setting.
The Tiara Chateau Hotel Mont Royal Chantilly is a luxury hotel located in a peaceful and green setting, surrounded by the Chantilly forest and just 35 minutes from Paris. It is also 17 minutes by car from the famous Asterix theme park, offering a holiday combining relaxation and fun. Guests can enjoy an exceptional natural environment while being close to the city and its tourist attractions.
The hotel offers a wide range of services to relax and get in shape, such as an indoor swimming pool, a whirlpool and a fully equipped gym to maintain your physical shape during your stay. Guests can also take advantage of a concierge service to organize activities and excursions in the area.
The rooms of this magnificent XNUMXth century castle offer stunning views of the surrounding forest. They are equipped with all the necessary modern comforts, such as free Wi-Fi, a desk, chairs, a coffee table and a flat-screen satellite TV. Guests can choose from a variety of rooms, ranging from classic rooms to spacious suites, all tastefully and elegantly decorated.
The Opéra restaurant, located in the former ballroom, offers refined gourmet cuisine, accompanied by a large terrace to enjoy magnificent views while tasting delicious dishes. Guests can also enjoy a stylish bar to relax and have a drink after a busy day.
For a stay of absolute relaxation, the hotel offers a spa where you can enjoy relaxing massages and body and beauty treatments. The spa features an indoor heated pool, sauna and steam room for a complete relaxation experience. Guests can also take advantage of a hair salon and a fitness center to get in shape. The Tiara Chateau Hotel Mont Royal Chantilly is the ideal place to relax and recharge your batteries in a luxurious and peaceful setting.
Top Hotel France strongly recommends the establishment: Tiara Château Hôtel Mont Royal Chantilly for the following 5 reasons which will make your stay an unforgettable experience:
1. Peaceful and green setting surrounded by the forest of Chantilly
2. Wide range of services to relax and get in shape, including an indoor swimming pool, a hot tub and a fully equipped gym
3. Elegant rooms with breathtaking views of the surrounding forest and equipped with all the necessary modern comforts
4. Refined gourmet restaurant and elegant bar to relax and have a drink
5. Spa offering relaxing massages, body and beauty treatments, as well as an indoor heated swimming pool, sauna and steam room for a complete relaxation experience.
The Tiara Château Hotel Mont Royal Chantilly is a luxurious place to stay that offers a range of superior accommodations for travelers looking for an unforgettable stay experience.
The Superior Double Room is equipped with a large double bed to provide maximum comfort and relaxation. The Deluxe Double Room with Balcony offers upscale amenities and a private balcony to enjoy the stunning views.
The Royal Room - Forest View is equipped with an extra large double bed to provide maximum comfort in a spectacular natural setting. The Junior Suite is equipped with an extra large double bed and a sofa bed to provide additional living space for guests seeking comfort.
The Classic Double Room is equipped with a large double bed to meet the needs of guests seeking the ultimate luxury stay experience. The Executive Suite - Forest View offers a sofa bed and a large double bed to provide additional space for guests seeking comfort.
The Deluxe Suite offers a large double bed and luxury amenities to provide the ultimate stay experience. The Suite with Terrace is equipped with a double bed and a terrace to enjoy the panoramic view of the surroundings.
The Rooftop Suite offers an extra large double bed and an elegant and comfortable living environment. Finally, the Royal Suite offers a large double bed and luxury amenities to provide an incomparable stay experience.
The Tiara Château Hotel Mont Royal Chantilly offers an unforgettable luxury stay experience for discerning guests. Book now for an unforgettable stay experience in one of France's most spectacular destinations.
Alley of the Chestnut Trees, Route De Plailly, 60520 La Chapelle-en-Serval, France
The Château Hôtel Mont Royal Chantilly offers a wide range of services to ensure a comfortable and enjoyable stay for its guests. The rooms are equipped with toilet paper, towels, slippers, private bathroom with toilet, free toiletries, bathrobe, hair dryer, bathtub, a wardrobe or closet, an alarm clock, outdoor furniture, a sun terrace and a coffee machine with an electric kettle. Bike tours are also offered for a fee, as well as walking tours, tennis equipment, and horseback riding.
Guests can enjoy many activities outside the property, such as cycling, hiking at an additional cost, billiards, tennis court, etc. The rooms are equipped with a desk, Blu-ray player, flat-screen TV with cable and satellite channels, video games, video, radio, telephone , TV and fruit for a fee. Wines/champagnes are also offered at an additional cost. Children's menus and special diet menus are available on request. Guests can also enjoy a snack bar, breakfast in the room, bar, minibar, restaurant, tea/coffee making facilities, valet parking, EV charging station, private check-in/out, concierge service, luggage storage, express check-in/out, 24-hour front desk, games board games/puzzles, babysitting service at an additional cost, daily housekeeping, trouser press at an additional cost, ironing service at an additional cost, cleaning dry for an additional charge and laundry/laundry for an additional charge. Meeting/banquet rooms are also available at an additional cost.
Security is a priority at the Château Hotel Mont Royal Chantilly, with fire extinguishers, smoke detectors, security alarm, access cards, 24-hour security and a safe. A shuttle service is also offered at an additional cost. The rooms are equipped with air conditioning, the establishment is completely non-smoking and offers a wake-up service, heating, soundproofing, soundproofed rooms, an elevator, family rooms, facilities for the disabled, a airport shuttle for a fee, non-smoking rooms, iron, wake-up/wake-up service, room service, wheelchair access, year-round, and welcomes all ages. Guests can also enjoy a heated pool, pool/beach towels, fitness, spa/wellness packages, spa/relaxation corner, spa, hot tub, hot tub/jacuzzi, massages at an additional cost, spa and wellness center at an additional cost. The staff speaks English, French, Italian and Russian.
Title: Royal Elegance at Chantilly: An Unforgettable Stay
Date of Visit: June 8, 2023
Overall Rating: ⭐⭐⭐⭐⭐
At the Tiara Château Hotel Mont Royal Chantilly, history meets luxury in a serene setting. Top Hotel France was delighted with the experience offered by this 5-star establishment.
Location: Its location in the middle of the forest offers an escape from the hustle and bustle of the city, while remaining accessible. The proximity of Parc Astérix is a significant advantage for families.
Atmosphere & Architecture: The history of the castle adds a majestic dimension to the experience. The interiors are warm and elegant, and the original architecture is superbly preserved.
Rooms: The rooms are spacious and refined, with stunning views. Modern amenities are subtly integrated, ensuring comfort without sacrificing historic charm.
Catering: The Opéra restaurant is a treat for the taste buds. The cuisine is exquisite, and the terrace offers the perfect setting for a romantic dinner.
Wellness area: The spa is the pinnacle of relaxation with its top-of-the-range facilities. The staff is attentive, and the range of treatments is diversified and of high quality.
Conclusion: Tiara Chateau Hotel Mont Royal Chantilly excels in every aspect of hospitality. It is the ideal place for those seeking luxury in a historic setting. The assets of this hotel make it a destination of choice for a memorable stay.
1. Visit of the Château de Chantilly: Take advantage of your stay to discover the magnificent Château de Chantilly, located just a few kilometers from the hotel. You can admire the art collections and the French gardens.
2. Walk in the forest: The hotel is located in the heart of the Chantilly forest, an ideal place for a walk with family or lovers. You can also go cycling or horse riding.
3. Wine tasting: The Chantilly region is renowned for its quality wines. Take advantage of your stay to discover the local vineyards and taste the wines of the region.
4. Golf: The hotel has an 18-hole golf course, ideal for golf lovers. You can also take lessons with a professional.
5. Spa: The hotel has a luxury spa, where you can relax and enjoy beauty and wellness treatments.
6. French cuisine: The Chantilly region is renowned for its traditional French cuisine. Take advantage of your stay to taste the local specialties in the restaurants of the region.
7. Visit Paris: The hotel is located just 35 minutes from Paris by train. Take advantage of your stay to visit the City of Light and discover its many monuments and museums.
The surroundings of the Tiara Château Hôtel Mont Royal Chantilly offer a multitude of activities for travelers looking for entertainment and discovery. Here is a non-exhaustive list of activities near the hotel, with their respective distances:
Whether you are a golf lover, a horse-riding enthusiast, curious to discover the cultural heritage of the region or in search of thrills, the surroundings of the Tiara Château Hôtel Mont Royal Chantilly will satisfy you.
The surroundings of the Tiara Château Hôtel Mont Royal Chantilly are full of quality restaurants to satisfy all tastes. Here is a selection of some of the best restaurants in the area, with their respective distances from the hotel.
Whether you are looking for traditional or inventive cuisine, a rustic or elegant setting, the surroundings of the Tiara Château Hôtel Mont Royal Chantilly offer a wide variety of choices to satisfy all palates.
The surroundings of the Tiara Chateau Hotel Mont Royal Chantilly offer plenty of options for travelers looking to explore the area. Here is an overview of the airports and public transport near the hotel.
Travelers can easily access the hotel from Paris-Charles de Gaulle and Paris-Orly airports by car. Chantilly-Gouvieux station and Survilliers-Fosses station are also nearby for those who prefer to use public transport. Finally, the "La Chapelle-en-Serval - Mairie" bus stop is only a few minutes walk from the hotel for those who wish to explore the surrounding area by bus.
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1. Peaceful and green setting surrounded by the forest of Chantilly
2. Wide range of services to relax and get in shape, including an indoor swimming pool, a hot tub and a fully equipped gym
3. Elegant rooms with breathtaking views of the surrounding forest and equipped with all the necessary modern comforts
4. Refined gourmet restaurant and elegant bar to relax and have a drink
5. Spa offering relaxing massages, body and beauty treatments, as well as an indoor heated swimming pool, sauna and steam room for a complete relaxation experience.
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If you are looking for more reviews of the establishment `Tiara Château Hôtel Mont Royal Chantilly`, do not hesitate to consult his opinions on Google. If there are not enough Top Hotel France reviews, these additional reviews can give you a more complete perspective. Share your experience and help the travel community make informed choices.
Dorsaf Khouildi
May 7, 2022 at 12:19 pmWe came to celebrate the 30th birthday of a friend. We booked 3 rooms.
We called before we arrived to make sure the rooms were ready, which the front desk confirmed over the phone. We arrived at 15:50 p.m. and our room was not ready..
We had previously asked the Hotel for special attention to be paid to our friend who is celebrating her birthday, (it was a little note and a box of 3 macaroons) when we asked which room it was in, they did not know how to answer us. Following this the reception offers us a "late" check out, 13 p.m. instead of 12 p.m. (but the cards have not been updated, after 12 p.m. they no longer open, you have to go back down to the reception and ask to reactivate the card, a lot of waste of time).
We were taken advantage of the spa, and to our surprise the Jaccuzi was cold, and the pool even colder, while they showed a temperature of 30 degrees .. when we ask a service woman who restocks the towels she replies that she doesn't know!
We go back to the room, the bed is badly made when we arrive, the bathtub is clogged and it is impossible to put the shower head on. they decide to change our room.
we are going to dinner (mushroom risotto not fresh and reported to the kitchen), we ask that they bring us the dessert to our room at 23 p.m. dessert came up at 23:45 p.m.
No make-up remover pads or cotton swabs in the room.
a big task is on the bathrobe supposed to be clean.
we spent the night in our new room in a very small double bed (room 202); it was a freezing night, impossible to regulate the temperature.
the bathtub in the new room is also clogged, the water temperature is not stable and goes from cold to hot.
This stay was not pleasant, and this hotel is not at all worthy of a 5*. I wonder if a control in the rooms is carried out..
Despite this, no apologies from reception. We only had the right to a late departure (past 15 p.m. instead of 13 p.m. which we specifically requested because as the bathtub was clogged we would not have been ready in time ..)
We indeed keep a very bad memory of this stay where the quality that we expected and paid for was absent.
Elodie Foodie
May 8, 2022 at 4:27 amA beautiful place. Total change of scenery after entering the hotel portal ♡ a bachelor party organized as desired thanks to the adaptation of the hotel to offer us an unforgettable moment
You can park right in front of the hotel entrance. A valet parking service is available
This hotel offers top-notch customer service.
Steph Anie
August 13, 2022 at 9:05 pmWe love going there with my husband to recharge and relax. The castle is located in a place conducive to calm. The staff is very pleasant, attentive and professional. The places are sumptuous, the Stradivarius restaurant is sublime and the dishes are delicious, as for the Sunday brunch, it is a treat. Looking forward to going back there soon. A wonderful place that I recommend.
Cyrille MOREL (“CyrilleM”)
August 25, 2022 at 6:14 amI only went there for brunch.
The latter very complete also presents shellfish and fish which is rare.
It's a pity that the salads, magnificent and tasty by the way, are not identifiable.
The staff is attentive and smiling at the start of the service. But quickly a small clan of gossips gets organized and forgets the customers, especially when they express themselves loudly with lots of laughter.
The buffet is very well stocked, it is also excellent. On the other hand, it is neither locavore nor seasonal and not necessarily surprising.
Sylvie
October 1, 2022 at 4:29 amnice to celebrate a “special occasion”
+the situation in the forest, the setting with a tasteful decoration, the efficient and attentive service, the very comfortable rooms
-very few things: the Nespresso coffee maker under a shelf that is too low and therefore complicated to use, the temperature a bit cold in the (huge) corridors and the Stradivarius restaurant
Helene
October 18, 2022 at 5:20 amTrès bien
+very classy hotel, enchanting site
-bathroom equipment: no thermostatic faucet in the bathtub, no mixer tap in the washbasin. difficulty switching from the hand shower to the main shower
in the room: 1 tea bag + 1 chamomile: a bit sparse for two people
very expensive restaurants, a bottle of Evian at 9€, really too much
Soda
October 18, 2022 at 10:05 pmFabulous
+Establishment, very clean nothing to say about the staff very very welcoming. The 5 stars are well deserved. I recommend this hotel with eyes closed
-The weak point I would say the massage performed is not worth its price.
Dziuba
October 28, 2022 at 2:03 amVery nice . Our favorite place to spend the weekend as a couple. Even sometimes with children.. ))
+Staff, pool, historic building, rooms, restaurants, breakfast. Views. ALL))
-***
Elise
November 5, 2022 at 9:33 amPretty mediocre
+friendly and professional staff; pleasant surroundings
-invasion of ladybugs in our room we had to change it
very disappointing breakfast little choice and poor quality for 35€
Gérald
November 11, 2022 at 7:03 amExceptional stay
+The perfect location. The friendliness of the staff…
-You would have to be really picky not to like something about this establishment.
Dziuba
November 14, 2022 at 7:45 pmRoyal, our favorite bound now
+We took the Royal room, very pretty rooms, the hotel is superb from the Haussmanian era, + the extension with new rooms and spa in style.
-When asked to get us into the room before 15.00 p.m., the receptionist replied that she did not know how to manage the room service staff ♂️
Viviane
November 21, 2022 at 7:20 pmPleasant stay in a beautiful hotel (which must however ensure that it lives up to its 5 *)
+Nice hotel
Courteous and responsive staff
Excellent swimming pool and hammam area; tennis court
-Uncomfortable bed, too soft, length 180 cm only.
Clean room but not absolutely flawless (stains on the headboard in particular)
Too bad there was no special attention or small commercial gesture (upgrade for example) when the hotel was very little busy and our reservation was of quality (deluxe double room with balcony, treatments for 2 at the spa, dinner at the hotel's gastronomic restaurant, meal at the Stradivarius).
Sophie
December 12, 2022 at 8:55 pmA relaxing and natural stay in a magnificent castle, pampered by a caring team
+Incredible view of the forest that stretches as far as the eye can see, without any opposite.
Calm and nature
Very caring welcome by the whole team, from the valet to the bartender, in a friendly, chic but not stuffy atmosphere
Delicious Opera restaurant
-There should be more electrical outlets in the rooms and more things to eat in the mini-bar (chocolate!)
Slightly longer slots for the swimming pool
Put the hot drinks in self-service at breakfast so as not to wait for our order to be taken or have the order taken immediately by the person who accompanies us to our table
Science
December 14, 2022 at 1:54 amDisappointing, especially for this price
+The welcome and helpfulness of the staff
-The breakfast is at an exorbitant price compared to the proposal made. There is only one buffet, the products are good, but not very varied.
Our room gave (for one of the windows) to a roof and an evacuation… in other words, the view was not the most pleasant.
Jean Marc
December 14, 2022 at 4:28 pmTopissime!
+Staff caring and attentive to the slightest request. Always looking for customer satisfaction.
The hotel is very well kept. The restaurant deserves at least 1 star if not 2!
A special mention for Jamal, always there to please you and give you good advice.
In short, we will return very soon.
-Nothing everything was perfect!
Buckskin
December 16, 2022 at 12:57 pmNice parenthesis!
+Splendid building in a magnificent forest setting.
Neat decoration
Pleasant atmosphere and ambience
Great breakfast
-We had a room on the second floor in the castle with a nice balcony but the continuous noise caused by the boiler system below spoils the expected serenity
Sandrine Lany
December 22, 2022 at 4:46 amVery pleasant hotel accompanied by a staff very attentive, caring, a little nod to Nathan at the top !!!! Only downside: the Cozy menu we did not like, to review.
For the bedroom, no plug in the bathroom.
Renaud
December 28, 2022 at 11:47 amit's worth 4 stars not 5
+swimming pool, sauna, games room, the room is large, well heated, clean
-the bathroom is small compared to a 5 star hotel, toilet is in the same room with the shower not practical.
Breakfast not much choice
Clemence Lesne
December 28, 2022 at 2:41 pmVery nice hotel, but in terms of cuisine, the food is absolutely not worthy of a 5-star hotel – almost a bistro would have done better. I hardly recommend.
Atmosphere:
– Old school bourgeois bias
– Placed in the forest, view of green everywhere he looks
– But significant fan noise once my window is open, on the forest side (the building’s heat pumps are hidden by trees but make a lot of noise)
Dinner:
– Warm red wine (served at room temperature > reminder a wine should be served at 14 to 18 degrees).
– Aperitif: humus, homemade iced tea and non-alcoholic mojito; the humus tasted too strong of taini and was a bit floury
– Meal: extremely disappointing, disgusting chicken and salmon club sandwich (too much mayonnaise); turmeric asparagus risotto, the turmeric masks the delicate taste of the asparagus.
– Fortunately, we had a black forest for dessert, delicious and allowed us to end on a very positive note
– After sharing negative food feedback, no commercial gesture was made or offered
Wellness area :
– Excellent, clean and warm sauna
– Warm Jacuzzi, however uninteresting
– No hammam
– Would be nice to put an infusion (water, lemon, mint for example) in self-service — instead of water
Continental breakfast :
– The plus: squeezed juices, fresh fruit, superb almond milk
– Cons: pancakes and pastries surely frozen and mature cheeses not matured at all
Bedroom :
– Very clean, very neat
– But difficult temperature settings because there is no mixer but a double hot/cold tap; the bathtub is leaking so the water runs out in 30 mins
Reception and service:
– Mostly attentive staff
– However not proactive on the terrace, I needed to go see the waiters
I paid €700 for a double room, breakfast, dinner, an aperitif on the terrace.
Philippe
January 14, 2023 at 11:15 amgood but restaurants not good
+the framework
-the food
sofian
January 16, 2023 at 4:33 amNice
+I really liked the style of the hotel and the room the staff is adorable
-heating setting louder / my visits to the spa were disappointing cold pool cold jacuzzi cold shower very noisy children in the pool it looked like an Aqua boulevard, the sauna is good and the gym is also top notch
gerome
January 16, 2023 at 11:16 pmblah
+caring staff
-faulty toilet flush
garbage can in front of the overflowing hotel
come and go from seminars to everything will mix with the rest of the hotel guests
rust stain in bathtub
gourmet restaurant which is not one but expensive despite everything (lamentable plate of vegetables for a restaurant of this type)
Jean-Luc
January 20, 2023 at 5:16 pma heavenly moment
+All. it's a magical place with a staff that makes you a priority. whatever the position, everyone is very professional, welcoming, efficient and friendly
-everything is perfect!
Amandine
January 25, 2023 at 12:40 amGreat birthday weekend
+Sublime hotel nestled in a discreet and elegant setting. Professional and warm welcome. Spacious, clean and quiet room on the 1st floor. Quality room service.
-The massage was not up to par.
Melanie
January 28, 2023 at 2:10 amMany thanks to Jérôme for his warm welcome!
+Welcome by Jerome
Comfortable bed
-Quality / price ratio
Diane
January 28, 2023 at 8:52 pmperfect
+Everything was perfect. Very professional welcome (valet, reception, waiters etc…)
-Outdoor terrace a little more comfortable (cushions, more cozy).
Alice
January 29, 2023 at 11:39 pmTrès bien
+Everything was perfect ! The setting is beautiful and the rooms splendid! just a small disappointing point: the jacuzzi was not heated.
-hot tub not heated
Lea Sliwka
February 5, 2023 at 10:06 amThe place is very exotic and classy
But the kitchen is disappointing I have rarely eaten so badly
(aperitif and dinner at Stradivarius)
Breakfast: making pancakes and fresh pastries is the base
I won't be back and I wouldn't recommend going there
Olivier
February 11, 2023 at 8:29 amExceptional
+Room: the bed is really comfortable, the room very large and very well equipped
Parking: Parking closed at night, charging station for electric car.
Spa: Massage really well done, swimming pool and clean equipment
Restaurant: Finally some good French cuisine!
Staff: caring, very pleasant and professional
-Nothing, everything was perfect.
Martine
February 11, 2023 at 6:44 pmExceptional
+The magnificent room. The framework. The caring staff.
-Excellent welcome. A very quiet hotel in a green environment. A true haven of peace.
Khadija
February 13, 2023 at 12:18 amTrès bien
+the setting, the location and the spa
-the restaurant (dinner and breakfast)
Pierre
February 15, 2023 at 2:28 pmwonderful welcome
+Reception, setting and services
-Slightly expensive food
Paul
February 17, 2023 at 6:47 amVery pleasant
+Beautiful setting
-Restaurant value for money
Breakfast not up to par
Mary Anne
February 18, 2023 at 7:21 amTo do again!
+spacious and well equipped room! location of the establishment well isolated. Good reception.
-Insufficient number of dishes offered in the restaurant.
Géraldine
February 28, 2023 at 8:24 pmTrès bien
+the location in the middle of the forest, the dinner at Stradivarius in a room with wood paneling, the view from the solarium, the swimming pool
-highway noise, lack of kids activities, very basic breakfast
Pascal
March 2, 2023 at 2:11 amOne night is a short stay forgot!!
+The gym has good weight machines The sauna and the swimming pool are very pleasant
-The breakfast is not up to par The amenities of the room need to be reviewed (closet too small Bathroom plug can no longer be used you have to use the plug in the room Difference between booking customers and direct customers on the services (Booking no small bottle of water and no small chocolates except the first night)
Stephane
March 5, 2023 at 6:43 pmimpeccable
+nothing to say everything was perfect
-pity the pool and jacuzzi was cold
Laure
March 12, 2023 at 3:20 amFrench excellence!
+Everything was perfect! We already knew the establishment and are fans!
The staff, the reception, the equipment, the decoration, the comfort, the bedding, the extraordinary breakfast! In short, faultless!
-Nothing
Pinabel
March 14, 2023 at 5:32 amExcellent stay.
+As soon as we arrived, we learned that we were upgraded. Our room was wonderful.
We enjoyed everything: relaxation area, walk in the woods, restaurant…
We hope to return soon…
-RAS
Denis
March 14, 2023 at 10:17 amExceptional
+Perfect welcome.
Service above expectations.
-Everything was fine.
Peltrials
March 22, 2023 at 11:14 pmbeautiful setting but disappointing overall.
+the place, the rooms are pretty good
-the lack of professionalism of the team.
the lift which blocks when you are in it, each time you go up for Room service you have to count 4€, there has been no discount following several incidents, the lift, the restaurant dishes very disappointing, the wait , very average breakfast, bad pastries, hot chocolate with water, cold milk with a taste of cardboard.
hotel to avoid for all that is catering and service.
Frederique
March 24, 2023 at 12:25 amexcellent and unforgettable
+the staff, the welcome and everything is done to satisfy you
-the size of the rooms a bit standard but apparently larger in the photos
Laura
March 25, 2023 at 9:00 amaverage pretty place but should improve amenities
+the place is spectacular
they lend the bikes it's great and the tennis court is great.
--the cold swimming pool and has been the same for the jacuzzi
-the small bedroom with a micro window
-the expensive lunch and not of a high standard very disappointed with the lunch
Emily Sanchez
March 25, 2023 at 11:05 pmAn amazing stay at this property! Very caring staff and a very comfortable room, we were able to enjoy a room overlooking the Chantilly forest, an incredible exotic setting! I was also able to enjoy a Californian massage at the SPA, the ultimate moment of relaxation after enjoying the swimming pool and the sauna. Special mention to the dishes of the restaurant and the breakfast buffet, succulent and tasty!
Gallas
March 27, 2023 at 5:20 pmsuperb stay
+everything was nice
sublime hotel, comfortable room, nice view, pleasant, helpful and smiling staff, relaxing spa ideal setting
-just a flat on the risotto of the stradivarius which has nothing to do with a risotto
Jeans
March 29, 2023 at 8:39 amromantic getaway
+The royal bedroom was perfect
The SPA was very nice
The breakfast buffet was plentiful and very good.
-The pool shower was cold
Philippe
April 2, 2023 at 1:21 amgood but very average food
+the framework
-the restaurants
Sarah
April 2, 2023 at 9:59 amvery relaxing
+the place is magical, the swimming pool very pleasant and the food is exceptional.
-the bedding and the equipment in the room are not worthy of a 5 * (mattress not very high, scratches on the desk and TV and telephone not up to date)
Heng
April 3, 2023 at 12:17 amGood plan for a quiet and romantic stay
+A very nice surprise to celebrate my darling's birthday in a magnificent setting. Very pleasant and attentive reception. Good moments of relaxation at the Spa, jacuzzi and swimming pool. Succulent dinner at the Opéra restaurant, with little attentions.
-Only downside on the breakfast, which does not really justify its price (35 euros with fruit juices made from concerned, and basic quality products)
Xavier CVT
April 7, 2023 at 1:47 amI made a one night reservation for my wife's birthday with dinner and treatment.
Overall, it must be emphasized, the service is of very good quality with friendly and available staff, very professional. We will keep a very good memory of it.
But, unfortunately, there is a "but", a few small details caught our attention during our "too short" stay.
– The forest view room was magnificent, but the presence of a technical room opposite the hotel and its incessant buzzing (even with the window closed) somewhat spoil the expected serenity.
– the welcome in the room included a bottle of champagne even though dietary restrictions had been specified when booking (no alcohol).
– the annoying flashing of the bedside lamp whose LED bulb was giving up the ghost.
And then, a little personal disappointment, I had made it clear that it was my wife's birthday, I would have appreciated, for example, that the welcome card include a mention on this subject or that the dessert at the restaurant be accompanied by a small candle…
Details you tell me, but you have to put yourself in the context, that of a 5-star hotel with a price in line with its status.
I repeat, excellent overall, staff, decoration, pool area, restaurant (dinner and breakfast) and ancillary services are perfect but for our first 5-star experience, I would have hoped for this little extra that we expect to find in these places.
Thank you to your entire team for their professionalism.
Laura
April 12, 2023 at 6:00 amvery pleasant exteriors
+the exteriors are beautiful. small deckchairs and very pleasant terraces
-the bedding is not comfortable enough.
one person to serve everyone at the terrace lunch spot. and many oversights on the part of the staff
Florence
April 16, 2023 at 4:32 amAn enchanted parenthesis
+Everything, the location, the charming staff, the restaurant, the magnificent Spa
-Nothing
Jerry
April 28, 2023 at 12:30 amWonderfully ROYAL!!!
+What can I say about this place… it's simply ROYAL, as its name suggests. We had a pleasant stay in this setting of autumnal greenery where this CHATEAU, built by the composer FERNAND HALPHEN for his wife, welcomed us majestically by all the very friendly and very helpful staff.
Having been upgraded, the room or I would rather say the very large room largely met our expectations.
Spacious, very comfortable and very well equipped with balcony and view of this magnificent forest as far as the eye can see and room service if you want. We were charmed by this place steeped in history where a single person, a couple, a family could have a good time and recharge their batteries. Of course the summer season and more conducive to all these wide easements offered by this CHATEAU,
but the fall season also has its charm and I highly recommend this establishment with pleasure.
-Everything was perfect!
Marc
May 4, 2023 at 7:24 amway
+kindness of service
near Paris
good atmosphere and Stradivarius dinner
near Chantilly
-– a huge insect on our bed when we arrived
– noisy room: heating room and nearby road
– loss of our car keys at reception
Laurie
May 9, 2023 at 11:01 amHotel and brunch yes, but not the Stradivarius restaurant
+We liked the setting, the view from the terrace of the bedroom
The staff is nice
Brunch the next day at noon great
Very clean and pleasant spa
Beautiful hotel and forest around gives a feeling of being away from it all
-The service time at the Stradivarius restaurant in the evening
Also the quality is mixed
Frozen fries that accompany the burger, the tomatoes are tasteless
Room service also long, an hour wait at 22 p.m. to have a dessert already prepared
Bed in the bedroom far too small
A 160 I think max
Christelle
May 10, 2023 at 9:58 pmDisappointing
+The breakfast was good
-Comfort, outdated facilities, musty smell, does not correspond to the standard of a 5 star
fredson
May 13, 2023 at 1:26 amMemorable stay
+The establishment itself, the wooded setting. CALM+++. The spa (without hammam). Restaurants, secure parking.
-The geographical location a little far from Chantilly (car required). No Hammam, The price of the brasserie too expensive compared to the services.
Mélanie
May 19, 2023 at 8:21 amFabulous
+Superb location, beautiful castle.
Very nice swimming pool and sauna
-Too hot in the room. Disappointing value for money for the burger (restaurant).
Hicham
May 22, 2023 at 4:36 pmA dark memory! To flee !
+The place is magnificent, however the rooms are not well maintained (water in the bathroom does not drain well, the temperature in the room was poorly adjusted despite numerous complaints, etc.). In view of the price paid and the mediocre room, it is only after complaining on numerous occasions that an upgrade was offered (despite the low season…). By reporting this dissatisfaction to the general manager … no kindness on his part was received but we were entitled to a re-tile because of having shown our dissatisfaction to the receptionist!
Despite the place which is pretty the service is to be desired. in a word, AVOID!
-The place is magnificent, however the rooms are not well maintained (water in the bathroom does not drain well, the temperature in the room was poorly adjusted despite numerous complaints, etc.). In view of the price paid and the mediocre room, it is only after complaining on numerous occasions that an upgrade was offered (despite the low season…). By reporting this dissatisfaction to the general manager … no kindness on his part was received but we were entitled to a re-tile because of having shown our dissatisfaction to the receptionist!
Despite the place which is pretty the service is to be desired. in a word, AVOID!
Julia
May 30, 2023 at 12:38 amTrès bien
+the spa
-We had to change rooms because the one reserved had a very small skylight. We were very disappointed with the photos. Finally we were changed rooms and the one given was very good!
Patrice
May 31, 2023 at 10:38 amPerfect, excellent room and meal service, the reception is perfect and at your service
+The pool and hot tub are immaculate and the pool area is beautiful.
-Maybe the bedding can be a little hard but.
Dominique ribeiro
June 1, 2023 at 7:21 pmWe went to Sunday Brunch after several years of not going back. It's still so disappointing. A brunch at 89 euros per person must be “generous”. And there, all the dishes were systematically empty and we had to ask constantly. The worst: we were a table of 8 and when we asked for foie gras, only 4 mini slices were brought back. What a shame for such an establishment. We are not about to go back there. Restaurants that are "stingy" are not for us. I put 2 stars only for the setting and the atmosphere.
Michel
June 8, 2023 at 7:15 amwe won't go anymore
+location in the forest
-bathroom not in good condition would need a restoration.
important we were challenged by the staff Di restaurant at breakfast by prohibiting us access to breakfast because we had a small dog. While we chose this establishment because it was advertised to accept dogs
very unpleasant to be challenged by various people
of the restaurant.
please stay consistent
Laurence
June 8, 2023 at 8:12 pmdisappointing
+location and very friendly staff
-Value for money is poor given the dilapidated state of the rooms: lamps that do not hold, window that is very difficult to close...
Thierry
June 14, 2023 at 2:59 amPleasant stay in the middle of the Chantilly forest
+Nice hotel that applies COVID rules and has the merit of being open. At the height of its 5 stars: very pleasant staff. Very decent breakfast. Pool a little small but quality spa.
-Check the holes in the pillowcases!
Chipped cup at breakfast!
Malika
June 16, 2023 at 7:08 pmeverything was perfect
+the decoration of the rooms
home
the food
-nothing
Isabelle
June 24, 2023 at 5:18 amNice
+Good
-No room for a massage at the spa when the hotel was not full
Magali
June 25, 2023 at 9:19 amAll right
+Very welcoming staff.
-Room delivered at 15:30 p.m. instead of 15 p.m.
Toilets located in the bathroom.
Room service: no more salt in the salt shaker, no knife suitable for a rib of beef. I had asked for an extra large bowl of salad and ended up with a very small portion.
Overpriced breakfast! Especially for an 8 year old!
Clémence
June 26, 2023 at 7:16 pmI hardly recommend.
+Very nice hotel.
Atmosphere:
– Old school bourgeois bias
– Placed in the forest, view of green everywhere he looks
Dinner:
– We took a black forest for dessert, delicious and allowed us to end on a very positive note
Wellness area :
– Excellent, clean and warm sauna
Continental breakfast :
– Squeezed juices, fresh fruits, superb almond milk
– Pancakes and Viennese pastries surely frozen and mature cheeses not matured at all
Bedroom :
– Very clean, very neat
Reception and service:
– Mostly attentive staff
I paid €700 for a double room, breakfast, dinner, an aperitif on the terrace.
-The standard of the cuisine is absolutely not worthy of a 5 star – a bistro would have done better.
Atmosphere:
– Loud fan noise once my window is open, on the forest side (the building’s heat pumps are hidden by trees, but make a lot of noise)
Dinner:
– Warm red wine (served at room temperature > reminder a wine should be served at 14 to 18 degrees).
– Aperitif: humus, homemade iced tea and non-alcoholic mojito; the humus tasted too strong of taini and was a bit floury
– Meal: extremely disappointing, disgusting chicken and salmon club sandwich (too much mayonnaise); turmeric asparagus risotto, the turmeric masks the delicate taste of the asparagus.
– After sharing negative food feedback, no commercial gesture was made or offered
Wellness area :
– Warm Jacuzzi, however uninteresting
– No hammam
– Would be nice to put an infusion (water, lemon, mint for example) in self-service — instead of water
Continental breakfast :
– Pancakes and Viennese pastries surely frozen and mature cheeses not matured at all
Bedroom :
– Difficult temperature settings, because there is no mixer, but a double hot / cold tap; the bathtub is leaking so the water runs out in 30 mins
Reception and service:
– Not proactive on the terrace, I had to go see the waiters