Hôtel & Spa Jules César Arles - MGallery Hotel Collection
5-star hotel - Provence-Alpes-Côte d'Azur - Arles
-
Average price range€€€€ (300€ and more)
- Booking
Top Hotel France presents the prestigious establishment, Hôtel & Spa Jules César Arles - MGallery Hotel Collection. This 5-star hotel located in Provence-Alpes-Côte d'Azur in Arles, offers an exceptional setting for an unforgettable stay. Nestled in the heart of the city, the Hotel & Spa Jules César Arles - MGallery Hotel Collection invites you to discover its historic architecture and refined decoration, for a unique and luxurious experience.
Hôtel & Spa Jules César Arles - MGallery Hotel Collection is a luxury establishment located in the historic city of Arles, in Provence-Alpes-Côte d'Azur. The hotel owes its name to Julius Caesar, who founded the city of Arles in 46 BC.
The hotel was created in 1928 by a local entrepreneur, who transformed an old mansion into a charming hotel. Over the years the hotel has been extended and refurbished to provide modern facilities while retaining its old world charm.
In 2014, the hotel was acquired by the hotel chain MGallery Hotel Collection, which undertook a complete renovation of the establishment. The design of the hotel was entrusted to the French architect and designer Christian Lacroix, who created an elegant and contemporary decor while preserving the history and heritage of the hotel.
Today, the Hotel & Spa Jules César Arles - MGallery Hotel Collection is a popular place to stay for travelers in search of luxury and authenticity. The hotel has 52 rooms and suites, a gourmet restaurant, a bar, a spa and an outdoor swimming pool.
Located in the historic heart of Arles, the Hotel Jules César Arles MGallery Collection is a sumptuous former Carmelite convent that offers a peaceful and cultural stay. Soak up the city's history while staying at this unique hotel.
Enjoy a moment of absolute relaxation in the hotel's luxury Cinq Mondes spa. Equipped with a hot tub, sauna and massage cabins, this spa is the ideal place to recharge your batteries. You can also relax by the seasonal heated outdoor swimming pool and in the flower gardens.
The Hotel Jules César Arles MGallery Collection has been renovated and decorated by the famous designer Christian Lacroix. The 3 colorful local styles offer a harmonious blend between the elegance of antique furniture and contemporary furniture. The spacious lobby, bedrooms, suites and dining room are fully air-conditioned for your comfort.
The hotel's gourmet restaurant Lou Marquès offers refined Provençal cuisine based on fresh, local products for a true culinary journey. Discover the flavors of the region in an elegant and friendly setting.
Top Hotel France highly recommends the Hôtel & Spa Jules César Arles - MGallery Hotel Collection for the following 5 reasons that will make your stay an unforgettable experience:
1. Ideal location in the historic heart of Arles for cultural immersion.
2. Cinq Mondes luxury spa for a moment of absolute relaxation.
3. Decoration by Christian Lacroix offering a harmonious blend of old and contemporary.
4. Free Wi-Fi, valet parking and parking available for your convenience.
5. Lou Marquès gourmet restaurant offering refined Provençal cuisine using fresh, local produce.
There are different types of accommodation to suit everyone's needs and preferences. Hotel & Spa Jules César Arles - MGallery Hotel Collection offers several options for its guests.
The classic double room is equipped with a large double bed and offers comfortable space for two people. The Superior Double Room also offers a large double bed, but with additional amenities for a more luxurious stay.
Suites are more spacious options for families or groups of friends. The suite can accommodate up to four people with a sofa bed and a large double bed. The junior suite offers the same amenities for up to four people.
The deluxe room is a more flexible option with a sofa bed, a large double bed or a single bed to meet individual guest needs.
Finally, the Classic Single Room is an economical option for solo travelers or couples looking for a comfortable space to rest.
Each type of accommodation offers different amenities and services to meet customer needs. Whether for a family vacation, a romantic getaway or a business trip, the Hotel & Spa Jules César Arles - MGallery Hotel Collection offers a variety of options to meet all needs.
9 boulevard Des Lices, 13200 Arles, France
The Hotel & Spa Jules César Arles - MGallery Hotel Collection offers a wide range of services for a comfortable and relaxing stay. The rooms are equipped with toilet paper, towels, bath or shower, slippers, private bathroom, toilet, free toiletries, bathrobe, hair dryer, wardrobe or closet, alarm clock, outdoor furniture, sun terrace, terrace, garden , coffee machine, electric kettle, socket near the bed and bike rental at an additional cost.
For lovers of local culture, the hotel offers tours or lessons at an additional cost, as well as bike tours and off-site cycling. The rooms are also equipped with a desk, an iPod docking station, a flat-screen television, cable channels, satellite channels, a radio, a telephone, a television and wine/champagne at an additional cost.
The hotel restaurant offers children's menus at an additional cost, special diet menus on request, breakfast in the room, a bar and a minibar. Concierge service, Luggage storage, 24-hour front desk, Babysitting (surcharge), Daily housekeeping, Ironing service (surcharge), Dry cleaning (surcharge), Laundry/laundry service (surcharge), fax/photocopying and meeting/reception rooms at an additional cost are also available.
For the safety of guests, the hotel has fire extinguishers, surveillance cameras outside the establishment, surveillance cameras in common areas, smoke detectors, security alarm, maps access, 24-hour security and a safe. Pets are welcome and pet bowls and baskets are available.
The rooms are equipped with air conditioning, mosquito nets, wake-up service, heating, carpeted floors, soundproof rooms, elevator, family rooms, ironing facilities, facilities for the disabled, non-smoking rooms. -smoking, ironing facilities, room service, raised toilets, toilets with grab rails, wheelchair access, upper floors accessible by elevator and accommodation entirely on the ground floor -of the road.
The hotel spa offers spa/wellness packages, spa/relaxation corner, steam bath, spa, body wrap, body scrub, body treatments, pedicure, manicure, waxing, facials, beauty services, parasols, beach or sun loungers, hammam at an additional cost, hot tub/jacuzzi at an additional cost, massages at an additional cost, spa and wellness center at an additional cost.
The hotel staff speaks English, Spanish, French and Italian to meet the needs of international guests.
Top Hotel France had the privilege of staying at the Hotel & Spa Jules César Arles - MGallery Hotel Collection and was pleasantly surprised by the luxurious and elegant atmosphere of this historic hotel.
We were warmly welcomed by the professional and friendly hotel staff and soon felt comfortable and safe. Our room was beautifully decorated with bright colors and contemporary furnishings while retaining the warmth and atmosphere of its historical heritage.
The food was delicious and the cocktails tasty accompanied by attentive service. We appreciated the quality and variety of services offered by the hotel. The Cinq Mondes spa was a great addition to our stay and we were able to take full advantage of the seasonal heated outdoor pool.
We had a relaxing and unforgettable stay at the Hotel & Spa Jules César Arles - MGallery Hotel Collection. We highly recommend this property to anyone looking for a luxurious atmosphere and personalized service.
1. Enjoy a relaxing massage at the hotel spa to unwind and rejuvenate.
2. Visit the historical sites of Arles, such as the Roman arenas, the ancient theater and the house of Van Gogh.
3. Discover Provençal cuisine by tasting local dishes in the restaurants of the city.
4. Take a trip to the Alpilles to admire the natural landscapes of the region.
5. Go hiking or cycling to explore the surroundings of Arles.
6. Attend a dance or music performance at one of the many festivals held in the city.
7. Shop at local craft shops for unique souvenirs.
8. Relax by the hotel pool and soak up the Provence sun.
9. Visit the local markets to discover the fresh products and specialties of the region.
10. Take the time to stroll through the streets of Arles to discover its charm and unique atmosphere.
The surroundings of the Hotel & Spa Jules César Arles - MGallery Hotel Collection offer a multitude of activities for travelers in search of discovery and entertainment. Here is a non-exhaustive list of activities near the hotel:
In short, the surroundings of the Hotel & Spa Jules César Arles - MGallery Hotel Collection offer a multitude of activities for all tastes and all ages. Whether you are looking for culture, nature or entertainment, you will inevitably find what you are looking for near the hotel.
The surroundings of the Hotel & Spa Jules César Arles - MGallery Hotel Collection are full of quality restaurants to satisfy all tastes. Here is a selection of some of the best restaurants in the area, with their respective distances from the hotel.
Whether you are looking for traditional or gourmet cuisine, the surroundings of the Hotel & Spa Jules César Arles - MGallery Hotel Collection offer a variety of choices to satisfy all palates.
The surroundings of the Hotel & Spa Jules César Arles - MGallery Hotel Collection offer many options for travelers looking to explore the city and its surroundings. Here is an overview of the main transportation options available:
In summary, travelers who stay at the Hôtel & Spa Jules César Arles - MGallery Hotel Collection have several options for getting around the city and its surroundings, whether by car, train, bus or taxi. The nearest airports are Marseille-Provence and Nîmes-Alès-Camargue-Cévennes, while Arles train station is located near the hotel. The city's bus network is also a convenient option for exploring the area's sights.
Purer Luxus - 17.000€ pro Nacht in einer der teuersten Suiten Deutschlands!
1. Ideal location in the historic heart of Arles for cultural immersion.
2. Cinq Mondes luxury spa for a moment of absolute relaxation.
3. Decoration by Christian Lacroix offering a harmonious blend of old and contemporary.
4. Free Wi-Fi, valet parking and parking available for your convenience.
5. Lou Marquès gourmet restaurant offering refined Provençal cuisine using fresh, local produce.
Have you ever stayed at `Hôtel & Spa Jules César Arles - MGallery Hotel Collection`? We would love to hear your experience. Leave a opinion on Google to help other travelers make their choice.
If you are looking for more reviews of the `Hôtel & Spa Jules César Arles - MGallery Hotel Collection`, do not hesitate to consult his opinions on Google. If there are not enough Top Hotel France reviews, these additional reviews can give you a more complete perspective. Share your experience and help the travel community make informed choices.
C.
May 3, 2022 at 7:56 amVery warm welcome and staff, magnificent hotel, room with very nice space and decor, nice bar, very good Lou Marquès restaurant, everything is good in this establishment.
Kangoo Saure
May 21, 2022 at 1:43 amHotel discovered this weekend during the casino evening, the rooms are spacious and full of local character in this former convent, the staff is attentive and very pleasant, as for the prices of the bar and the restaurant they are very affordable for a establishment of this standard.
Catherine DESESTRE
June 1, 2022 at 6:26 pmIdeal central geographical location, very involved and responsive staff (change of room despite the crowds), perfect 5 worlds spa, very pleasant bar and restaurant. Why 3 stars then? Because it would be a very good Mercure, but it's not an MGallery. It was without a doubt. But we fell asleep quietly on the label. And not on prices. And in the absence of an Accor satisfaction survey, a public notice is posted. Once again, a pity for the staff as a whole which deserves a 5 star. Good continuation to all
Patrice Bailly
June 17, 2022 at 5:59 pmThe hotel is very well located close to the old town and the main monuments.
In terms of service and quality, the standard of the hotel is consistent with its category.
I particularly appreciated the friendliness of all the staff.
On the other hand, opinions differ on the decoration of the rooms, signed C Lacroix: my wife loved it, I am more reserved.
Unquestionably, an establishment to recommend for a stopover in Arles.
maeva fertier
July 17, 2022 at 11:35 pmA Special Casino afterwork at Jules was just great.
A really top organization, a staff with little care, a friendly atmosphere with great encounters at the key. The concept is great!
Thank you for this pleasant evening.
Mehdi
October 1, 2022 at 10:27 pmFabulous
+the rooms, the place, the swimming pool
-the gym studio is small and poor in equipment
Corinne
October 3, 2022 at 2:06 pmNice stop in the city center
+The friendliness of the staff, the location
-Evacuation odors… Equipment that is a bit aging for the standard of the hotel…
Nicolas
October 8, 2022 at 5:43 amLuxury, well-being and quality services, a grandiose hotel that lives up to the name it bears
+The spa, the room upgrade (thank you) and the common areas decorated with taste and finesse
-The situation of the room: preference for more light. The extra payment for the spa which, given the price of the room, should be included in the same reservation
Gérard
October 9, 2022 at 9:27 pmExcellent stay in a beautifully decorated luxury hotel.
+The charm of the place. Comfort. The exceptional quality of the breakfast, served under a splendid glass roof.
-The glass shower door did not close properly; as a result, the bathroom was half flooded with every shower.
Capilem Meze
October 13, 2022 at 1:14 amExtraordinary hotel with a team that is just perfect, caring, eager to satisfy you and make your time at their place a real delight.
Zero false note, a meticulous organization for our seminar, more than delicious gourmet breaks and the kindness and professionalism of the staff at each station.
Congratulations to the entire team at the Hotel Jules César and thank you, thanks to you our seminar was a real success.
Pierre Laboisse, President and CEO of Aledia, a leader in nanowire-based MicroLED technologies for the displays of tomorrow
October 16, 2022 at 5:49 amAll right
+The location, the comfort and calm of the room, the breakfast buffet, the very attentive staff.
-The decor is outdated and outdated.
The organization is failing in 2 points:
– for breakfast, hot water is not freely available and the room number is not requested at the entrance, which takes up too much of the staff's time, which is overwhelmed,
– the pool area, although very well designed with a bar and tables sheltered under tall trees, is not manned by a member of staff at the end of the afternoon when it is busy, hence a lack of towels and atmosphere around the bar and tables.
Little things that would make a difference.
Fabian
October 17, 2022 at 9:30 pmPretty mediocre
+Ideal location and swimming pool
-Used mask found in the room!
Car scratched by the valet service and refusal to take charge of the management of the ho: just shameful!!
Agnes Mas
October 23, 2022 at 9:41 pmBeautiful Hotel, heterogeneous but successful decor, spa, breakfast, we hesitate between salty and sweet, everything is tempting, dinner was also up to our expectations, in short, a bubble of well-being in a city full of charm.
Alexandra
October 27, 2022 at 2:39 amTrès bien
+The decoration
-Bed a bit small
Anonymous
October 30, 2022 at 5:41 pmAll right
+Good location
-Aging equipment
Stephanie
October 30, 2022 at 11:55 pmvery nice and different from other equally luxurious hotels
+exceptional decor in both rooms and common areas
perfect geographical location
correct price
-a little noise at night
no parking
good breakfast but can be improved
Edwige
October 31, 2022 at 9:54 amexcellent address for a stay in Arles
+The decoration, the welcome and the quality of the furniture
-I liked the breakfast buffet less. rather ordinary for a price of 25€
jeromephuket
November 10, 2022 at 12:17 pmVERY GOOD VALUE FOR MONEY
+– Top location
– comfortable bedroom
– very good quality linen
– hearty breakfast, too bad no fresh squeezed juice
– friendly staff
– little touches: chocolate in the evening, water for the return journey
-– no place at the spa for a massage, it's a shame
– unpleasant sewage smells in the evening in the hotel and a little in the room
– shower screen not suitable so water goes everywhere
Anonymous
November 10, 2022 at 10:53 pmAll right
+emplacement
-room too small for a 5 star
Florence
November 20, 2022 at 3:20 pmPleasant stay near the main centers of interest in Arles
+The location and the charm of the building
The decor (which however deserves a little refreshment)
Great breakfast
-Home not quite worthy of a 5 star
Bedrooms of -1 a bit dark
Lack of staff at breakfast: waiting for croissants
Spa pleasant but undersized compared to the number of customers admitted
Stephanie
November 21, 2022 at 4:07 pmRestful
+central hotel
Lovely and caring staff
Original decorated room, very exotic!
-The light in the room. Either the very aggressive ceiling light or the bedside lamps not bright enough to read for example. Aspect to review
The unavailability of massage slots but you can't do anything about it.
Agnes
November 22, 2022 at 8:50 amNot at five star level.
+Christian Lacroix decoration
-No Mini-bar except 2 tiny bottles of water.
Only cardboard glasses, no glass glasses … for a very limited 5 stars.
No individual hygiene products in the bathroom. No bath, only shower.
Deluxe room with a view of a very ugly building. No possibility of upgrade or change
Nov.
November 23, 2022 at 7:24 amWe stayed there two nights.
The welcome was pleasant, the decor is nice but may not please everyone!
The very clean room (very friendly cleaning staff), small flat for the too narrow bathtub, difficult to move. Personally I prefer the showers.
We had booked a spa on Sunday. It was very good.
On Saturday at 18 p.m. I wanted to go do some sport but the devices were glued to the spa and it was excruciatingly hot. I had to stop because of the very strong smell of the spa + heat = ringing ears, dizziness. Too bad, badly placed for the coup, finally for the hour. In the morning when nothing is still on the way, it must be possible.
Very quiet hotel, and perfect breakfast
Elsa
November 27, 2022 at 12:30 amgood atmosphere and very good location
+the atmosphere of the place
-the location
Fabienne
November 28, 2022 at 6:02 pmTop service – perfect location
+Original decoration which gives a unique style to this building mixing old and modern
Very refined breakfast with a huge choice
Spacious room
Very comfortable bedding
-Small pool compared to the number of rooms
Anonymous
December 1, 2022 at 11:35 pmdisappointing
+the colors of the inner courtyard
-lack of heat, too much station hall the toilets are too low small and poorly fixed seat, shower lacks space in width, recurrent odors in the bathroom
Carole
December 4, 2022 at 1:53 pmVery nice hotel
+The vegetable garden in the cloister
The decoration
Restaurant
-Our suite (110) is not up to 5* in terms of decoration.
Poorly soundproofed
Anonymous
December 6, 2022 at 12:37 pmA warm establishment for an authentic Provençal stopover
+The comfort the equipment (hot water swimming pool) the decor by Christian Lacroix the welcome and also the excellent catering
-Regarding the decor, you should think about changing the carpet in the hallways or the restaurant, which is too worn and sometimes stained.
Jérôme
December 8, 2022 at 6:30 amTrès bien
+The proximity of the city center and Luma, the very pleasant and available staff, the calm of the rooms.
-The arrival during the market, which obstruct access to the hotel. An unpleasant smell in the room. The general lack of warmth of the whole.
Morocco75
December 9, 2022 at 11:41 pmyou said work was in progress
+the breakfast meal was very good
-I want to file a complaint with booking because you did not tell me that work was in progress and the restaurant closed at noon.
Pauline Deltour
December 13, 2022 at 6:53 amFamily stay with very pleasant toddler! Hotel ideally located, the staff is welcoming and available. The rooms are spacious and clean. The room service and the restaurant are of high quality, as is the spa! I recommend
Jeans
December 19, 2022 at 8:10 amFabulous
+The location and the good value for money out of season.
-The decoration by Christian Lacroix is quite disappointing and the upkeep leaves something to be desired (paint touch-ups or carpet repairs, for example, unworthy of a five-star hotel).
Michèle
December 19, 2022 at 7:59 pmto do again quickly it was fabulous
+the location the decor and the welcome +++
-the spa system 30 minutes in places without really making sense we jostle a little until we find ourselves with 4 adults in the jacuzzi bof
Didier
December 20, 2022 at 9:07 pmFabulous
+Bright colors in all rooms!!!
-Very strong smell of chemicals (which mask the smell of sewage?), Immediately after complaint we were offered another room of the same standard without smell.
Cm999
December 27, 2022 at 4:05 amAccessible luxury
+Hotel in a superb building with a very successful decoration.
Quality welcome, free upgrade.
Exceptional breakfast in quantity and quality: a buffet with a large choice, homemade.
Room without noise, very comfortable bed, very nice decoration. Many courtesy products. Small souvenirs offered; bag of lavender, chocolate…
Hotel well located, walking distance from the train station, many restaurants and monuments in the center of Arles
Accessible luxury
-nothing
Laurent
December 27, 2022 at 7:20 amWell located and quiet
+Superb location in a spacious hotel. Very good spa and swimming pool. Very professional reception and checking staff, room service
-cost of the spa and inability to access a single service.
Jacques
December 27, 2022 at 11:48 amjust a stopover in Arles
+nice decoration, ideal location, charming staff, excellent restaurant
-nothing
Emmanuel
December 28, 2022 at 9:42 amTrès bien
+Pool ; calme ; perfect location
-Suite with a view of a 60s building; no renewal of toiletries; kf capsule already used; missing a bathrobe… restaurant service is not at the level of a 5 *
Clement
December 29, 2022 at 9:35 pmTrès bien
+Location / comfort
-Cold coffee for breakfast
Emmanuelle
December 31, 2022 at 5:49 amdeserves a little rejuvenation but well placed
+close to the center, decent breakfast
-the rooms were overheated, the spa is mediocre at this price, the decoration
Emmanuel
January 2, 2023 at 12:11 amComfortable hotel with great staff
+The staff is very available and very friendly.
-The price is a bit high.
Marianne
January 11, 2023 at 8:26 pmTrès bien
+pleasant welcome, spacious hotel, well-equipped room, hearty breakfast
-nothing to report
Sandra
January 15, 2023 at 12:12 amPleasant stay
+The decoration of the whole hotel. The availability and attentiveness of the staff.
-the shower cubicle, guaranteed flooding
Francois
January 16, 2023 at 3:27 amvery good stay
+very well placed perfect breakfast spacious room
otherwise all ok
-bathroom to review in shower room
bath with shower difficult to adjust
it would be better to put a single shower in the majority of rooms
otherwise all ok
Anonymous
January 17, 2023 at 11:17 amVery well
+The staff / the location
-I was with a person who needed to be accompanied to the bathroom and it was very small
Marie helene
January 20, 2023 at 6:29 pmVery cramped bathroom
+The decoration of the bar and restaurant
-small beds
Bathroom which is only a toilet
Nathalie
January 21, 2023 at 3:21 amwe had a "different idea" of it considering the classification. obviously it remains a beautiful establishment but
+the comfort of the bedding, the friendliness of the staff, the architectural beauty, the little touches.
-the breakfast is disappointing, we discover at the time of departure that the parking is paying, (even if it would be specified on the site, a reminder at the time of the assumption of responsibility would have been welcome), details in maintenance which challenge on an establishment of this standing (broken handles, etc.)
Anonymous
January 21, 2023 at 5:40 amHotel not at the level of a five star, not recommended.
+the location
-We were very disappointed with the quality and comfort of the hotel given its 5 stars.
No professionalism, the rooms were not very clean and the paintings and carpentry were very degraded.
The breakfast is not up to the standards of a 5 star hotel, and the room is very disappointing.
As for the spa, there too not a lot of professionalism, and moreover not very clean either, it deserves a good facelift.
care is in their image, dear.
We will not return, and we do not advise you if however you are used to booking in 5 stars, I would say that it is worth 3.
Franck
January 21, 2023 at 4:01 pmnice
+Comfortable and cozy room, hearty but expensive breakfast ….
-Hotel upgraded rather 4 stars than 5
Ingrid
January 25, 2023 at 6:48 pmVery nice establishment ideally located and conducive to relaxation thanks to its spa
+The location of the hotel is really very good. With the exception of one person, the hotel staff was very dedicated and friendly. Nice size room with pretty decoration, the quality of the bedding is very good.
The pool area is very good and the spa impeccable, thanks in particular to Paola with a very nice relaxation area.
Restaurant quality
-the establishment really needs to impose rules on the use of deckchairs by the pool. Seeing deckchairs "reserved" and unused for hours is not acceptable.
Anonymous
January 26, 2023 at 1:29 amperfectly met expectations We will be back
+location and service
-nothing to report
Buckskin
February 2, 2023 at 6:31 amPleasant stay nonetheless
+Comfort and decoration.
The central location of the hotel.
-I had booked a triple room: a large bed and a single bed (or sofa bed).
The single bed was an extra bed.
Anonymous
February 5, 2023 at 7:46 pmTrès bien
+The location, the place, the decor, the pool area.
-Toilets in the bathroom
Swimming pool overheated
Services too expensive (bar)
Christian
February 5, 2023 at 11:21 pmTrès bien
+Its originality and location
-Value for money
Bernard
February 6, 2023 at 5:42 amTrès bien
+great breakfast
-bathroom sewage odors
Nathalie
February 7, 2023 at 6:05 amgood hotel
+The location is ideal, the historic building is pleasant and the decor very beautiful.
-A little uneven but serious service.
Catherine
February 13, 2023 at 7:18 amNice, well placed but not 5 stars
+Location very close to the city center, the colorful decor, the upgrade to a junior suite!
-The breakfast was good but there were not enough staff for a supposed 5-star service… Trolley in the room, just restocking, buffet full of crumbs and traces… Too bad
Bruno
February 20, 2023 at 2:35 amQuality service with very tasteful decoration. Attentive staff. Very nice quiet swimming pool.
+Hearty buffet breakfast
Nice swimming pool.
Ideal location.
-Too bad the bed is only 160cm especially since we sleep the rest of the year in a 200cm bed.
Unheard of in a 5 star hotel!
Cecilia
February 25, 2023 at 12:10 pmFabulous
+Location, building, decor and breakfast superb.
-The layout of the garden area could be improved. There is little space around the swimming pool and swimmers sit in the (very pleasant) shaded garden. The wrought iron garden chairs are not very comfortable when you are in a bathing suit.
Pauline
February 27, 2023 at 11:58 amquality family stay
+Very pleasant stay, the staff is welcoming and very available, the room spacious and clean. Restaurant very good as well as the spa! I recommend
-the only slightly negative point is the soundproofing of the rooms which leaves something to be desired.
David
March 9, 2023 at 12:55 amExceptional
+Not disappointed the first time I went there.
A real pleasure to return to this establishment,
Truly an establishment that deserves its five stars. The staff is really attentive, very smiling, very pleasant.
The establishment is ideally located to go to Arles and get lost in these magnificent streets.
It is with pleasure that I will return.
-It's hard not to like anything about the establishment. That's a small exhibition corner would be frankly welcome with Tournon artists. I'll be happy to comment on it.
Emmanuel
March 11, 2023 at 6:21 pmgreat hotel
+Very nice decor, the friendliness of the staff, the room and the breakfast
-The TV that does not work .. the forgotten bottles of water for the night. And unfortunately the complete spa.
Yves
March 13, 2023 at 6:29 amFabulous
+The breakfast, the calm, the swimming pool and the decoration
-RAS
Anonymous
March 17, 2023 at 3:00 pmA hotel not worthy of a 5 star…
+We liked the location.
The staff are pleasant.
-The decoration was really not to our liking.
The carpet left something to be desired.
The breakfast was very average.
Catherine
March 25, 2023 at 1:18 amideally located hotel, pleasant stay
+great location, welcoming and friendly staff
-problem of pressure and hot water in the evening.
Poorly stocked breakfast
Buckskin
March 25, 2023 at 3:18 amIdeally located hotel
+The hotel is ideally located. You can visit the city on foot.
The establishment is magnificent (a former convent). The room was very clean and a very decent size.
The bathroom, nothing to complain about.
Breakfast, a real treat. Everything is there!
-The restaurant of the hotel is not necessarily worthy of a 5 star. Damage.
Deco question, all this is a matter of taste. But at the level of the plate, the visual leaves something to be desired! But the taste was there!
Bernadette
April 8, 2023 at 10:24 pmTrès bien
+the calm, the proximity of the city center, the staff
-the reception area is a bit dull and cold for a five star!
Where is the reference to C. Lacroix who decorated the hotel?
Mathias
April 18, 2023 at 8:25 amTrès bien
+Nice establishment.
Competent staff.
At the gates of the old town.
-The price of breakfast a little too high.
Anonymous
April 20, 2023 at 2:09 amNice
+The restaurant: a meal, a cocktail, a breakfast: absolutely fantastic and a warm and cool welcome… without being stuffy, the staff is very pleasant
-Honestly the room was really limited, it has aged very badly despite a renovation in 2013… the funny thing is the particularly cramped bathroom: a flat shower tray which is not big enough for the place so when you take the shower the whole room takes on water and the joints of the tiles jump…. and the wooden floor which moves and creaks under "my featherweight" and which makes the wooden cupboard vibrate: in the middle of the night I burst out laughing!!! The worn carpet: everything is a bit miserable, it's a shame
Tomasini
April 24, 2023 at 6:54 amDisappointed for a 5*
+Decoration by Christian Lacroix. The place.
--damp smell in the room (122)
- Reception of the SPA leaves something to be desired… 30 minutes of waiting to see someone (because no answer by phone).
– Non-existent poolside service for a 5* hotel. Need to activate a
bell (several times!!!) and to wait 25 minutes for someone to deign to come and take an order without a consumption card…
Andree
April 25, 2023 at 12:14 amDisappointing
+The location very good
-Large room but cold impersonal atmosphere
No bathrobe in the room
Impossible to go to the spa and the restaurant of the hotel reservation to be made several days before
No reception staff
Not a 5 star level at all.
Very disapointed
Salaun
April 26, 2023 at 11:25 pmDoesn't deserve 5 stars at all
+The location and the calm
-The cleanliness to be reviewed, the service which is not up to a 5 star
Alexia Herman
April 28, 2023 at 9:32 amVery nice hotel, with very atypical decoration. The Spa is at the top and affordable in terms of price (not in terms of treatments). Very professional and lovely staff! Very rich and varied breakfast!
Valérie
May 5, 2023 at 12:48 pma dream holiday
+The place is legendary, the perfect bedding, the Spa is magnificent
the massages are excellent
the very nice valet
-There is no high table to settle down to work, it should be provided in the hallway.
The bar deserves an upgrade: real bar chairs and more interesting cocktails, too bad a place so magnificent but which stopped in the 90s…
Sebastien
May 9, 2023 at 9:09 pmBeautiful hotel ideally located
+hotel perfectly placed to enjoy Arles. Good bedding. Good breakfast with very pleasant terrace. Pool very good.
-room decoration a little tired, bathroom a little outdated with toilets in front of the door.
Coralie
May 14, 2023 at 12:00 am5 star hotel that just deserves 1 to avoid
+The breakfast and the spa
-Everything else is sold to us as dreams, the rooms are faded the carpets stained and smell of sewers no parking it was necessary to pay 20€ per day to be able to park obliged to leave the air conditioning on full for a semblance of freshness a mini bar containing 2 mini bottles of water, non-existent room service, towels and sheets not changed evening meal not good fish served raw and tasteless.
Philippe
May 18, 2023 at 11:58 pmAll right
+A central location
-Slow service for lunch
Chrystele
May 20, 2023 at 9:15 amdisappointed, not for the staff but for the framework
+Perfectly located, excellent breakfast, very attentive staff
-Coming for the Christian Lacroix decor and seeing so many peeling paints (what a pity). A smell of sewage in the hallway then in the bathroom, a practically clogged sink, a single tube of body milk as advertised toiletries, in short, disappointed...
Alexandre
May 22, 2023 at 8:48 pmGood overall
+Location
Very welcoming and pleasant staff
Restaurant Lou High quality brands
Pleasant stay overall
-Pool too hot
Air conditioning in the room not very effective
Disappointing breakfast in room
Estelle
June 2, 2023 at 7:43 amgood discovery overall despite a disappointing spa area and a lack of welcome from all points of view
+the bedding is perfect the size of the rooms also decor bedroom and reception room
-bathroom needs a facelift
spa leaves something to be desired no hot water sauna door broken faucet that barely holds and floor lack of cleanliness
Andre
June 5, 2023 at 6:24 pmDecoration to be completely redone.
+The staff, the restaurant very friendly
-The decoration which wants to be inventive and which only repeats all the clichés in the matter. Too bad in such a beautiful building.
Antonio
June 8, 2023 at 2:21 ama bit disappointing
+location and proximity to everything
-obsolescence
Agnès
June 11, 2023 at 8:35 amPleasant room
+spacious room with a clean design
-paper cup instead of cup for tea and coffee in the rooms: the covid has a good back!… and does not justify this (whatever the reception claimed… at breakfast the cups are not made of cardboard !!!).
very disappointing view: on the glass roof of the restaurant! for a “deluxe” room it’s a bit short…
Philippe
June 13, 2023 at 11:12 amcomfortable hotel, spacious room, royal breakfast
+very comfortable rooms
-odor consequence
from the spa…but it's unavoidable
Roman
June 18, 2023 at 4:02 pmnice property well located
+very nice establishment with a magnificent interior courtyard
very tasteful decoration
good location
-the fact that access to the spa is chargeable even if you are a hotel guest (continued)
Nagashinojo
June 21, 2023 at 7:48 amDisappointing
+perfect location for city tours & staff are available and helpful
-the bathrooms do not correspond to what is expected in this type of hotel