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Average price range€€€ (€150 - €300)
- Booking
Top Hotel France is proud to present Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition), a 4-star hotel located in the Rhône-Alpes region of Samoëns. Nestled on the Route de Taninges, this traditional hotel-chalet offers an idyllic setting for mountain and nature lovers. Discover a unique place where comfort and authenticity combine to offer you an unforgettable experience.
The Hôtel-Chalet Neige et Roc was founded in 1959 by the Cachat family, who knew how to pass on their passion for hospitality and the mountains from generation to generation. Located in the charming village of Samoëns, in Rhône-Alpes, the hotel was built respecting traditional Savoyard architecture, using local materials such as stone and wood. For over 60 years, the hotel has welcomed travelers from all over the world, providing a warm and comfortable refuge after a day of skiing or hiking in the surrounding mountains. Today, the Hôtel-Chalet Neige et Roc is a member of The Originals Relais, a network of independent hotels that share the same passion for authenticity and the French way of life.
The Chalet-Hotel Neige et Roc is the ideal place for a mountain getaway. Nestled on the outskirts of the village, this family-run hotel offers you an authentic experience of French village life while benefiting from all modern conveniences. Owners Françoise and Olivier Deffaugt will warmly welcome you to their charming family-run resort.
The Chalet-Hotel Neige et Roc combines authentic style with modern conveniences for a pleasant and relaxing stay. The comfortable rooms all have a balcony offering a breathtaking view of the valley and the mountains. You can relax in peaceful surroundings and enjoy the natural beauty of the area.
The Chalet-Hotel Neige et Roc offers refined traditional Savoyard cuisine as well as a complete leisure area for your relaxation. Guests can enjoy an indoor swimming pool, sauna, hammam, jacuzzi, gym, beauty treatments and massages. You can also entertain yourself in the games room with games such as table football, table tennis and pinball, or relax in the billiards room and cozy bar.
The Chalet-Hotel Neige et Roc also has a large landscaped garden with a heated swimming pool, tennis courts and a children's play area. You can enjoy moments of relaxation in the open air while admiring the natural beauty of the area. Whether you are with family, a couple or with friends, the Chalet-Hotel Neige et Roc is the ideal place for an authentic and relaxing mountain getaway.
Top Hotel France highly recommends the establishment: Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) for the following 5 reasons that will make your stay an unforgettable experience:
1. An authentic stay in a traditional chalet in the mountains
2. Comfortable rooms with breathtaking views of the valley and the mountains
3. Refined traditional Savoyard cuisine and a complete leisure area
4. A large landscaped garden with heated swimming pool, tennis courts and children's play area
5. A warm welcome and family management for a unique mountain experience.
The Chalet-Hotel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) offers several types of rooms to meet the needs of all travelers. The double rooms have a double bed, the triple rooms have an extra single bed, the annex double rooms have a double bed, and the annex twin rooms have a large double bed.
For more comfort, the hotel also offers superior double rooms with a very large double bed and a southern exposure to enjoy the sun. Suites are also available, with two single beds for the suite (2 adults) and a sofa bed for the family junior suite.
Families can opt for the studio with connecting rooms for 4
Route de Taninges, 74340 Samoens, France
The Chalet-Hotel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) is an establishment offering
Our stay at the Chalet-Hotel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) was very pleasant. As soon as we arrived, we were greeted by Françoise and Olivier Deffaugt who gave us an excellent overview of what to expect from our stay. Our rooms were comfortable and had stunning views of the valley and surrounding mountains. The traditional Savoyard cuisine was very refined and the leisure area was complete, offering everything you could need for your relaxation. The large landscaped garden with the heated swimming pool and children's play area was much appreciated and allowed us to fully enjoy the natural beauty of the surroundings. We had a wonderful stay at Chalet-Hotel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition).
1. Skiing and snowboarding: Samoëns is located in the Grand Massif ski area, which offers over 265 km of slopes for all levels. You can also take ski or snowboard lessons with professional instructors.
2. Snowshoeing: If you prefer a more leisurely activity, you can go snowshoeing in the surrounding mountains. It's a great way to experience the natural beauty of the area.
3. Spa and well-being: The Neige et Roc chalet-hotel has a spa with sauna, hammam and jacuzzi. You can also book massages and beauty treatments to relax after a day of skiing or hiking.
4. City tour: Samoens is a historic town with many old buildings and a charming market square. You can walk the streets and discover the history of the city.
5. Activities for children: If you are traveling with the family, there are many activities for children, such as sledding, ice skating, bowling and the cinema.
6. Local cuisine: The restaurant at the Neige et Roc chalet-hotel offers local and traditional cuisine, with Savoyard dishes such as fondue and raclette. You can also discover the local wines of the region.
7. Alternative winter sports: If you're looking for something different, you can try cross-country skiing, ski touring or paragliding. These activities offer a unique experience in the mountains.
The surroundings of the hotel Chalet-Hôtel Neige et Roc, The Originals Relais, located on the Route de Taninges in Samoëns, offer a multitude of activities for travelers looking for relaxation and leisure. Here is a non-exhaustive list of activities near the hotel, with their respective distances:
Whether you are sporty or simply looking for relaxation, the surroundings of the hotel Chalet-Hotel Neige et Roc, The Originals Relais, will seduce you with their diversity and beauty.
The surroundings of the hotel Chalet-Hotel Neige et Roc, The Originals Relais, are rich in quality restaurants. Here is a selection of some of them, with their distances from the hotel.
Whether you are looking for gourmet, traditional or specialty cuisine, the surroundings of the hotel Chalet-Hotel Neige et Roc, The Originals Relais, will satisfy all your culinary desires.
The surroundings of the hotel Chalet-Hotel Neige et Roc, The Originals Relais, are rich in transportation options for travelers. Here is an overview of the airports and public transport available in the region.
All in all, travelers staying at Hotel Chalet-Hotel Neige et Roc, The Originals Relais have easy access to airports and public transportation in the area. Whether for local trips or for longer trips, the transport options are numerous and practical.
Hotel Roc et Neige, Chateau-d'Oex, Switzerland
Hotel Neige et Roc Samoens
Neige et Roc hotel complex
Heavy snowfall at the Neige et Roc Samoëns hotel!
Discover our brand new spa!
Hotel Neige et Roc, Samoëns | SkiHorizon Video
1. An authentic stay in a traditional chalet in the mountains
2. Comfortable rooms with breathtaking views of the valley and the mountains
3. Refined traditional Savoyard cuisine and a complete leisure area
4. A large landscaped garden with heated swimming pool, tennis courts and children's play area
5. A warm welcome and family management for a unique mountain experience.
https://www.neigeetroc.com/fr/ [email protected] +33450344072 https://www.facebook.com/h%c3%b4tel-neige-et-roc-samo%c3%abns-286895267674/ https://www.instagram.com/hotelneigeetrocsamoens/ https://twitter.com/share?url=https://www.neigeetroc.com/fr/&text=⇒ neige et roc · hotel samoens · hotel spa haute-savoie · ® 4 étoiles
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The hoodlum Z
September 7, 2022 at 10:42 pmThe "Savoyard" fondue that I ate yesterday with my family was probably the worst of all!!!!! A ceps fondue without ceps!!!! Bland and tasteless and what about the charcuterie platter, sharing three 4 pieces of ham!!! And then finally it was way too expensive for what it was!!!!!
Mike
October 10, 2022 at 5:55 pmwe enjoyed the swimming pool more than skiing
+very clean indoor swimming pool
breakfast and the restaurant in the evening
the owner as well and all the staff really friendly.
-the location, nothing is doable on foot with children. rooms too small.
Mathieu
October 16, 2022 at 9:39 amExcellent stay at the Chalet-Hotel Neige et Roc
+Caring staff. The managers are always available and make you feel at home.
High quality services.
Hotel located in a quiet area while being a 5-minute walk from the center of Samoëns.
Comfortable and pleasant room.
Very varied breakfast with local products.
Many facilities (swimming pools, sauna, hammam, jacuzzi, …) and appreciable.
The hotel restaurant is excellent.
-Nothing to report.
Tania
October 16, 2022 at 10:38 amTrès bien
+The indoor swimming pool. The hamam which was probably not working because of the covid. Portions in the restaurant which were tiny even for me who eats like a sparrow. We made the remark at the end of the meal and we were told that it was enough to say so and that we would have been served more…good to know. We would have liked to know this at the start of the meal…
-The location. The rooms are well decorated
The spa, although small, is very nice.
Elise Rousselet
October 16, 2022 at 4:44 pmRestaurant Reviews
The worst Savoyard fondue in Haute Savoie.
To avoid …
Expensive and bad
Lucia
October 18, 2022 at 10:42 amTrès bien
+The location, the hotel facilities, the decoration
-The reception was not necessarily always very pleasant by all the employees.
Jean Paul
October 23, 2022 at 8:56 amExcellent
+The equipment of the hotel, the reception, listening to the customer
-Nothing
Benoît
November 12, 2022 at 12:25 pmVery pleasant and relaxing stay
+Very pleasant and relaxing stay
The welcome is warm and neat, the building and the decoration are very typical of the region, very harmonious and exotic, the spa area in the basement is more than pleasant, and the swimming pools very appreciable.
The breakfast is complete, there is something for everyone, and the restaurant is worth at least one visit.
-RAS
Alain
November 12, 2022 at 1:32 pmTo redo
+The availability of the whole team and the owners.
Very well stocked buffet, excellent fresh fruit and delicious homemade pastries!
Spotless restaurant
Peace and quiet of the environment
Well-organized COVID device
-Mattress too firm. Decoration a little kitsch (examples: dried bouquets, miniatures under window on the stairs)
Krystel
November 13, 2022 at 6:59 amjust perfect ! we will return with pleasure
+Very good stay (3 days / 2 nights) – friendly and very attentive staff! knowing perfectly how to anticipate the needs of its customers. Hotel: well located, clean and really warm, room at the top – Excellent restaurant, with good value for money – SPA, calm and conducive to relaxation – we will gladly return
-nothing
Marine
November 14, 2022 at 2:07 amVery pleasant stay as much by the welcome as by the environment
+Cleanliness of the establishment, the indoor and outdoor swimming pool
Calme
Restaurant quality
-Exorbitant price of breakfast
1 waitress not smiling at all
Sonia
November 16, 2022 at 10:42 amFabulous
+Mixed
-RAS
Sébastien
November 16, 2022 at 7:45 pmA family establishment where everyone is working to make your Christmas radiant
+The welcome of the owners invested in their establishment
The friendliness of the staff. Well-being and the services offered.
-RAS
Xavier de Bourqueney
November 19, 2022 at 7:15 amI stayed for 3 weeks in January 2023 and again for 3 weeks in March. The welcome is remarkable. A real sense of customer service. The owners go above and beyond to provide amazing service. The room was rather small but with absolute comfort. Large bathtub, storage, spacious bathroom and large west-facing balcony. I felt so good there that I have no hesitation in coming there in January and March.
In addition, a luxurious indoor swimming pool, spa and hammam and a cook who knows how to play with all the flavors.
Impeccable. I adore.
Richard
November 30, 2022 at 9:19 amTrès bien
+nothingness
-the sidewalks were icy, and full of holes….my wife twisted her ankle resulting from a visit to the Osteopath and rest for 2 days…..thanks to the community of the region….
Severine
December 6, 2022 at 11:44 amgood hotel and very nice staff
+the entrance to the hotel is magnificent and the restaurant not to be missed….
-I liked less because we had a family room but outside…. we weren't in the hotel so we had to put the coat back on to go to breakfast… restaurant…. spa…
Beatrice
December 10, 2022 at 5:40 pmGreat stay very pleasant staff
+Great lunch nothing is missing
-I prefer showers to bathtubs
Nicholas M.
December 27, 2022 at 1:56 amAn exceptional family experience. Welcomed by a family team in a place full of charm where everything is done to enhance your stay.
Very nice decoration in every nook and cranny of the hotel, very pleasant swimming pool with massage parlor and spa (not tried), fitness room, games room for children, billiards in the lounge. Delicious breakfast with a savory buffet and a sweet buffet filled with local specialties and homemade dishes (the incredible cakes). The half-board evening meal allows you to enjoy a great tasting discovery of regional specialties. The children are not forgotten either and the staff really cares and pampers us with kindness.
The only regret in the end is having to leave this place… Can't wait for next year!
Caroline
January 1, 2023 at 9:57 pmExceptional
+Wonderful
-Nothing
Josette
January 3, 2023 at 3:21 pmVery relaxing time in a beautiful setting
+Exceptional
-Everything was perfect
Thierry
January 18, 2023 at 5:23 pmApart from the comfort… the welcome and the smiles of the hosts delighted us.
+Very warm welcome, extremely pleasant and clean spa, perfect bedding, quiet room, fabulous breakfast, in short, a very pleasant stay, I will come back and recommend this establishment.
-the size of the rooms a little small, the location of the establishment at the start of the resort... nothing dramatic or prohibitive of course in view of the quality of the stay
Caroline
January 31, 2023 at 2:43 amExceptional
+Everything: warm welcome and atmosphere, exceptional cleanliness, hearty meal and breakfast, perfect bedding…
-Nothing
Celia
January 31, 2023 at 10:38 amTrès bien
+Very friendly and efficient staff.
Comfortable, warm, well equipped and clean room.
Very practical kitchenette.
Very good restaurant, exceptional breakfast
Super spa areas, jacuzzi, sauna and swimming pools
-Remote control with defective batteries, bathroom heating did not work, small problem with hot water but quickly resolved by the staff.
The meals in the restaurant are very good but expensive…
Stephanie
January 31, 2023 at 11:42 pmTrès bien
+We liked the billiards, the sauna, the spa, the jacuzzi and the slide in the swimming pool…
-The only concern was a weak wifi connection.
Sophie Guyot
February 5, 2023 at 3:58 pmA great stay in this very pleasant hotel.
Very warm welcome from the owners, who are also attentive and helpful.
Spacious room, pleasant spa and pool area, quality restaurant!
We highly recommend.
Christine Pierrard
February 9, 2023 at 6:20 pmIncredible stay, magnificent hotel, with exceptional charm. The half-board meals are simply excellent and the staff so kind. The owners and the staff are incredibly kind, super friendly and at your disposal for the slightest problem.
We had to shorten our stay following a family concern, the owners were more than understanding and very human. Thanks again.
We highly recommend this hotel.
Christine and Dominique HARLAUX
Aude
February 15, 2023 at 12:07 pmTB stay
+Quiet resort, space, not too many buildings
-Single beds that are too narrow, duvets that make you sweat at night, rooms that are too hot even with the radiators turned off;
a free piano would have been a plus!
Yannick
February 16, 2023 at 3:29 amFabulous
+The welcome, the facilities, the restaurant.
-Breed
Guillaume63
March 1, 2023 at 11:38 pmGood but too expensive.
+Jakuzzi and sauna very pleasant and discreet. Caring staff. Large and comfortable room.
-Decoration and equipment of the room a bit outdated. Price a bit expensive for everything.
Fabian
March 4, 2023 at 9:01 amdelicious
+the quality of the establishment and the welcome of the owners, a very friendly atmosphere
-ras
Lydie
March 5, 2023 at 11:49 pmFabulous
+The decoration of the hotel is superb. The equipment offered and made available, swimming pool, jacuzzi… the very rich and varied continental breakfast. The reception of the absolutely adorable staff. I recommend
-Everything was absolutely perfect, apart from the slightly high prices at the hotel restaurant.
Paul
March 6, 2023 at 8:41 amEverything was perfect for a relaxing stay!
+a really beautiful hotel, the spa & sauna included, the breakfast buffet… the friendliness of the staff, everything was perfect!
-The kitchenette area in the bedroom deserves a bit of a refresh
Joel
March 8, 2023 at 1:13 pmFabulous
+Kindness of the owners and staff, excellent advice on hikes and the region. People who obviously love their exceptional breakfast jobs as well as the evening menu.
-The noise of the holiday village in the evening
PASCAL DUSEYAU
March 15, 2023 at 4:02 amTonight I only went to the restaurant. A little throwback of nearly 40 years. The son has replaced the father and nothing has changed. Always so wonderful, an excellent table, I highly recommend. Definitely the next destination for our winter vacation.
What a joy to see Clément again
Ludo Dorini
March 15, 2023 at 1:08 pmGreat stay in this magnificent hotel where everything is provided for skiing! Super charming staff, top food and spotless water. Located 10 minutes from the slopes. To discover without hesitation.
Christian SPACH
March 17, 2023 at 7:22 amWe had a great stay at this property. All the staff is very caring, perhaps thanks to Françoise and Olivier. Beautiful decorations await you, an irreproachable inventory, everything is in perfect order... We spent an excellent week of skiing there, whether on the slopes, at the table for the excellent meals, as well as in the relaxation area. You feel at home there, the hotel offers a beautiful view of the mountains and is located a few steps from the center of Samoëns, which is a very pretty village.
Thank you again for this warm welcome and for the sympathy of your entire team.
We can only strongly recommend this establishment.
Julien
March 28, 2023 at 7:29 amExceptional
+Very good stay in this hotel. Renovated rooms with very nice bathroom. Excellent amenities (sauna, swimming pool, etc.). A particular point for the restaurant which offers very good dishes. And especially the staff who are friendly but professional. We will return.
-Nothing
Maryse
April 1, 2023 at 9:48 pmExceptional
+The swimming pool, the spa
-Nothing
Portillo
April 8, 2023 at 3:49 pmFabulous
+very good establishment.
we really enjoyed the establishment, the games for the children, the restaurant, the swimming pool and the playground
-very comfortable and clean. The staff is very welcoming
Monique
April 26, 2023 at 3:25 pmVery good very pleasant stay, we will not hesitate to come back
+The warm welcome of the owners, the comfort of the super well heated room, the breakfasts, the beauty of the house decorated with great taste.
-nothing
Andre
April 27, 2023 at 9:56 pmFabulous
+Excellent welcome, perfect room, very nice site, very nice hotel. Good restaurant.
-Nothing.
Alexia
April 30, 2023 at 12:36 amTrès bien
+The location, the setting, the very friendly and attentive owners as well as the restaurant servers. The restaurant is also excellent.
The comfort of the room, the cleanliness, the swimming pool with the deckchairs with the comfort mattress.
The rooms are spacious with a balcony with a pleasant view of the mountain.
The bed is very large and comfortable.
The breakfast is the big positive point, regional products of quality and plentiful.
-The spa the product inside burned the eyes without putting the head inside, as well as the nose and the skin, it must have been overdosed
The receptionist, a little too oppressive with these barrier gestures, runs after us so that we don't take our own pool bag.
Philippe
May 2, 2023 at 10:57 pmJust a small downside
+The copious and complete breakfasts, the advice of the person at reception, the swimming pool, spa and sauna infrastructures.
-We were surprised at the dog supplement of €15 per day, i.e. €60 for the stay, especially since the cleaning, in agreement with the management, was only done very briefly 2 days out of 4, so no extra work for staff.
Carole
May 6, 2023 at 4:32 amvery good except the bedding
+Perfect welcome. ideal location.
-the bedding
Katia
May 13, 2023 at 12:57 pmVery nice and well located hotel!
+– The pleasant location, especially for walking in the heart of Samoens, but also there are plenty of hikes/walks nearby which are very good
– breakfast with local products
– Quiet studio with large bathroom and large balcony overlooking the pool and the mountains
– Access to all the hotel's activities: spa, tennis pool which are very valuable. The hot tub is large.
– Very pleasant outdoor and indoor swimming pool with mountain views
– Welcoming staff
-– The bedding and the comfort of the pillows which we did not like for a 4 star
– Breakfast although good a bit expensive in our opinion (17€/person)
Thierry
May 18, 2023 at 6:29 pmFabulous
+The welcome, the setting, the facilities, the breakfast
-No air conditioning
Laurent
May 27, 2023 at 4:24 amVery nice establishment, well located, and perfectly maintained.
+Cleanliness, breakfast, upgrade and friendliness of staff
-RAS
Jeans
June 2, 2023 at 9:44 pmI will return to this establishment on my next visit.
+everything was perfect, from the reception at the hotel, the catering, the very professional owners, the staff at the top, attentive and professional.
the swimming pool, the spa … nothing to complain about
I recommend this establishment for both professionals and families.
-RAS
Caroline
June 5, 2023 at 2:50 amTrès bien
+Very warm welcome, excellent Savoyard fondue, excellent breakfast, massages on request at the top very clean room
-Did not have the room in the annex as reserved at the base, too close to the road, so in the morning waking up by cars because we left the window open because no air conditioning.
But it does not matter because very good stay anyway
Louis
June 6, 2023 at 2:31 pmExceptional
+Everything, no complaints
-Nothing
Julie Lietar
June 11, 2023 at 2:12 amBack from a short week in the mountains, spent in the good hands and company of Françoise and Olivier, the best hosts you could wish for!
We've been spending our ski holidays at this charming little hotel for several years now and each time we feel right at home. Even if the weather conditions are not always as expected, we know that this is not the only thing that makes our holidays in the mountains a success. It is also and above all the superb welcome we receive each time from Françoise and Olivier, and their entire team!
Every day a gourmet breakfast at the TOP, an ideal location very close to the village of Samoëns with a free shuttle that takes us directly to the Grand Massif gondola, after the effort on the slopes a good dose of comfort in the space wellness with sauna, jacuzzi and hammam. Finally, we end the day with a cozy aperitif with homemade crisps and a delicious 3-course menu or even 4 for those who still want to taste a good selection of cheeses! There, it goes by itself!
After all these years, Neige et Roc has never let us down. On the contrary, we become increasingly attached to this place and to the people who welcome us there. ❤️
1000 thanks for these superb holidays and look forward to next year!
Geraldine
June 14, 2023 at 10:01 pmClean and well located hotel. Covid standards well respected. Good good breakfast
+Access to the very pleasant spa after the hike.
-Air conditioning would have been the icing on the cake