Chalet-Hôtel La Marmotte, La Tapiaz & SPA, The Originals Relais (Hotel-Chalet de Tradition)
4-star hotel - Rhône-Alpes - Les Gets
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Average price range€€€ (€150 - €300)
- Booking
Top Hotel France is proud to present the renowned establishment Chalet-Hôtel La Marmotte, La Tapiaz & SPA, The Originals Relais (Hotel-Chalet de Tradition). Located in the magnificent Rhône-Alpes region, Les Gets, this 4-star hotel offers a unique mountain experience combining luxury and authenticity. Nestled at 61, Rue du Chêne, 74260 Les Gets, France, the Chalet-Hotel La Marmotte, La Tapiaz & SPA is the ideal place for lovers of nature and relaxation.
The Hotel-Chalet La Marmotte, La Tapiaz & SPA was founded in 1947 by the Cachat family, who have passed on their love for the mountains and hospitality through the generations. Located in the charming village of Les Gets, in the heart of the French Alps, the hotel has been extended and renovated over the years to offer modern comfort while preserving its authentic and warm character. Today, the hotel is run by the third generation of the Cachat family and continues to welcome travelers from around the world with the same passion and dedication as when it began. With its spa, gourmet restaurant and comfortable rooms, the Hotel-Chalet La Marmotte, La Tapiaz & SPA is the ideal place to recharge your batteries and discover the wonders of the mountains.
Located in the charming village of Les Gets, Chalet-Hotel La Marmotte, La Tapiaz & SPA, The Originals Relais is a luxurious mountain retreat offering a unique experience. With its proximity to the ski slopes and the Portes du Soleil ski lifts, this traditional hotel-chalet is the ideal place for winter sports enthusiasts.
Each room at the Chalet-Hôtel La Marmotte is equipped with a private bathroom, a TV and free Wi-Fi access. The rooms also offer a private balcony with stunning views of the snow-capped mountains. The Tapiaz rooms, located in the same building as the spa, offer direct access to the relaxation area for the ultimate relaxation experience.
The hotel spa is a real haven of peace with a heated indoor swimming pool, a jacuzzi and a sauna. It also has a hydro-relaxation area including a sauna, hammam, sensory shower and massage rooms for total relaxation. Hotel guests can access it free of charge for an unforgettable wellness experience.
Chalet-Hotel La Marmotte is just 10 km from Morzine-Avoriaz and 3 km from Les Gets Golf Club. During the ski season, all rooms include access to a secure ski locker for a carefree stay. It is therefore an ideal destination for ski and golf enthusiasts looking to combine sports and relaxation in an exceptional setting.
Top Hotel France highly recommends the establishment: Chalet-Hôtel La Marmotte, La Tapiaz & SPA, The Originals Relais (Hotel-Chalet de Tradition) for the following 5 reasons that will make your stay an unforgettable experience:
1. Proximity to the Portes du Soleil ski slopes and ski lifts
2. Comfortable rooms with panoramic views of the snow-capped mountains
3. High-end spa with indoor heated pool, jacuzzi and sauna
4. Ideal destination for ski and golf enthusiasts
5. Free access to the spa for an unforgettable wellness experience.
The Chalet-Hotel La Marmotte, La Tapiaz & SPA, The Originals Relais (Hotel-Chalet de Tradition) offers a variety of accommodation types to meet the needs of all travelers. Classic double rooms are equipped with a comfortable double bed, while superior double rooms offer a large double bed for more space and comfort.
For those looking for a luxury experience, the Tapiaz family suite is equipped with a double bed and two bunk beds to accommodate two adults and two children. The Tapiaz family suite can also accommodate up to three children with a single bed, a bunk bed and a large double bed.
The junior suites with balcony offer breathtaking views of the surrounding mountains and are equipped with an extra large double bed and a bunk bed to accommodate up to four people. The comfort and exception suites are perfect for families or groups of friends, with double beds and bunk beds to accommodate up to four people.
Finally, the double rooms and the deluxe double rooms offer comfortable accommodation for single travelers or couples. Regardless of the type of accommodation chosen, guests of Chalet-Hôtel La Marmotte, La Tapiaz & SPA, The Originals Relais (Hotel-Chalet de Tradition) can expect a comfortable and relaxing stay in a beautiful setting.
61, Rue du Chene, 74260 Les Gets, France
The Chalet-Hotel La Marmotte, La Tapiaz & SPA, The Originals Relais (Hotel-Chalet de Tradition) is a mountain establishment offering a warm and comfortable setting for holidaymakers. The rooms are equipped with all the necessary amenities for a pleasant stay, including toilet paper, towels, bath or shower, slippers, free toiletries, bathrobe, hair dryer, linens, a cupboard or a closet, a dressing room, a balcony and a terrace.
Guests can take advantage of ski-to-door access, ski pass sales, ski storage, cycling, hiking, table tennis, games room and skiing. Outside the property, a golf course is available within 3 km.
The Chalet-Hotel La Marmotte, La Tapiaz & SPA also offers additional services such as a desk, flat-screen TV, telephone, children's menus, menus for special diets (on request), breakfast in room, bar, restaurant, indoor parking, luggage storage, 24-hour front desk, board games/puzzles, babysitting (surcharge), daily maid service (surcharge), laundry/laundry (surcharge), fax/photocopying, safety deposit box, completely non-smoking establishment, wake-up service, heating, soundproofing, packed lunches, elevator, family rooms, guest rooms non-smoking, wake-up/wake-up service, room service, upper floors accessible by elevator, and open year-round.
Guests can also take advantage of the heated swimming pool, pool/beach towels, sun loungers or beach chairs, spa/wellness packages, foot bath, steam bath, spa, lounge chairs or beach, steam room, hot tub/jacuzzi, massages (surcharge), spa and wellness center and sauna.
The property staff speaks English, Spanish, and French to meet guest needs.
Top Hotel France had the opportunity to spend a stay in this establishment and we were particularly impressed by the attention paid to the smallest details and the quality of the services. We were particularly satisfied with our stay in the Chalet-Hotel La Marmotte, La Tapiaz & SPA, The Originals Relais (Hotel-Chalet de Tradition). The food was exquisite, the rooms comfortable and well equipped and the spa was a paradise. We also appreciated the proximity to the Portes du Soleil ski lifts and the Les Gets golf club.
In conclusion, we highly recommend Chalet-Hotel La Marmotte, La Tapiaz & SPA, The Originals Relais (Hotel-Chalet de Tradition) to those looking for a luxury and relaxing experience in the French Alps.
1. Skiing and Snowboarding: Les Gets is a popular ski resort with over 120km of pistes for all skill levels. Enjoy fresh snow and spectacular mountain views.
2. Snowshoeing: If you prefer a more leisurely activity, try snowshoeing. You can explore the snowy trails and admire the beauty of nature.
3. Spa and wellness: Unwind and enjoy a moment of relaxation at the hotel spa. You can enjoy a massage, hot tub or sauna to rejuvenate yourself.
4. Ice skating: The ice rink in Les Gets is a great place to have fun with family or friends. Rent skates and slide on the ice in music.
5. City tour: Les Gets is a charming town with cobbled streets and traditional houses. Stroll through the town and discover the shops, restaurants and cafes.
6. Cross-Country Skiing: If you're looking for a sporting activity, try cross-country skiing. Les Gets offers cross-country ski trails for all levels.
7. Paragliding: If you are looking for a unique experience, try paragliding. You can fly over the mountains and admire the spectacular views.
8. Mountain biking: In summer, Les Gets is an ideal place for mountain biking. You can rent a mountain bike and explore the mountain trails.
9. Golf: Les Gets has an 18 hole golf course with spectacular mountain views. Enjoy a day of golf with family or friends.
10. Climbing: If you are a climbing enthusiast, Les Gets offers climbing sites for all levels. Try cliff or indoor climbing for a unique experience.
The surroundings of the hotel Chalet-Hôtel La Marmotte, La Tapiaz & SPA, The Originals Relais are a true paradise for nature lovers and outdoor sports enthusiasts. Located in Les Gets, France, the hotel offers easy access to many exciting activities.
Hiking - Les Gets is surrounded by wonderful hiking trails. Hotel guests can enjoy the area's natural beauty by hiking the nearby hiking trails. Distance: 0,5 km.
Mountain biking - Les Gets is also an ideal place for mountain biking enthusiasts. Hotel guests can rent mountain bikes and explore the area's mountain bike trails. Distance: 0,5 km.
Golf - Les Gets has an 18-hole golf course. Hotel guests can enjoy a round of golf at this scenic golf course. Distance: 1,5 km.
Paragliding - Les Gets is a popular place for paragliding. Hotel guests can enjoy breathtaking views of the area while paragliding. Distance: 1 km.
Pool - The hotel has an indoor heated pool for guests to relax and cool off.
Spa - The hotel also has a spa where guests can pamper themselves with massages and beauty treatments.
In sum, the surroundings of the hotel Chalet-Hôtel La Marmotte, La Tapiaz & SPA, The Originals Relais offer a multitude of activities for guests wishing to explore the region and enjoy the natural beauty of Les Gets. With hiking trails, mountain biking trails, a golf course, paragliding, an indoor heated pool and a spa, hotel guests will find no shortage of exciting activities to do during their stay.
The surroundings of the hotel Chalet-Hôtel La Marmotte, La Tapiaz & SPA, The Originals Relais are rich in quality restaurants. Here is a selection of some of them, with their distances from the hotel.
In short, the surroundings of the hotel Chalet-Hôtel La Marmotte, La Tapiaz & SPA, The Originals Relais are full of quality restaurants, for all tastes and desires. Hotel guests will be spoiled for choice when it comes to feasting during their stay.
The surroundings of the hotel Chalet-Hôtel La Marmotte, La Tapiaz & SPA, The Originals Relais offer many transport options for travelers. Here is an overview of the airports and public transport available in the region.
In short, the surroundings of the hotel Chalet-Hôtel La Marmotte, La Tapiaz & SPA, The Originals Relais offer many transport options for travelers, whether by plane, train or car. Free shuttles and bike or car rentals also make getting around the area easy.
Tapiaz De La Ink - Desde que te Fuiste Prod By (Biggy On The Beat)
SIGLO XX CORRIDO DE LOS TAPIAZ
lúcete: tapiaz dela ink. (Biggy the prod by)
Hotel Spa Crychar, Les Gets, France
Welcome to the Chalet-Hôtel la Marmotte
OUR SHORT STAY AT THE HOTEL LA MARMOTTE **** - LES GETS
BIGGY - Mi Combo Ft Tapiaz de la ink x Sonyei (Video Oficial)
QUIERO TENERTE ❤ BIGGY FEAT TAPIAZ DE LA INK (OFFICIAL VIDEO) PROD BY (BIGGY ON THE BEAT)
1. Proximity to the Portes du Soleil ski slopes and ski lifts
2. Comfortable rooms with panoramic views of the snow-capped mountains
3. High-end spa with indoor heated pool, jacuzzi and sauna
4. Ideal destination for ski and golf enthusiasts
5. Free access to the spa for an unforgettable wellness experience.
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Diana Lambert
April 17, 2022 at 12:12 amA very nice hotel, the staff is really welcoming, it feels good, always with a smile. Thank you for this moment.
The spa is very good, beautiful swimming pool where children can swim and have fun, the jacuzzi is reserved for adults as well as the hammam and sauna part, which remains a bit complicated to manage if you want to take advantage of it when you have children . The games room (table football, table tennis, arcade games) is a real plus, quite large with lots of games.
Charlotte Devaux
July 3, 2022 at 9:11 amA charming resort hotel and very welcoming staff! Rooms are clean and pleasant; it feels like a real chalet!
The breakfast is plentiful, the fondue restaurant is very good and easy to access! Do not hesitate to test their SPA as well as their massages!
We had a great weekend and we will be back with pleasure!
Thanks again to the whole team and have a good season!
Lau Kar (“ALS.karrou”)
July 29, 2022 at 8:09 amWe stayed at this hotel for one night. Spacious room with a beautiful view of the slopes and a magnificent and generous breakfast buffet. Small flat the sheets of the bed were stained we think that the tasks were old not detached and that the sheets were still washed, but for a 4 star the minimum is to check the state of the sheets!!!
Thierry Velard
September 8, 2022 at 5:04 pmA 4-star hotel that charges a high price for a 3-star level service, the ideal location 50m from the ski lifts must be the reason.
Superior room of 24m2 which is superior only in name and price (507€/night). Bathroom with bathtub and furniture from another time and individual WC with half chipped bezel and ceiling light worthy of a building site.
The family suites on the 4th floor occupied by families with children make the lower floors very noisy late at night and early in the morning, average soundproofing.
The terrace and view of the start of the slopes is an asset, the street just in front may bother some.
The 800m2 spa has a very beautiful swimming pool, a jacuzzi with a view of the outside (be careful not to treat the water with chlorine just before opening, very unpleasant for the eyes and the nostrils), treatment areas, a large hamam and a beautiful sauna finish this clean and well-made space.
The staff is very friendly, welcoming and always courteous.
The breakfast is quite correct, everyone will find what they are looking for, especially the English! The vegetarian Piste Noire restaurant is very qualitative, the menu is original and the chef's creations are tasty.
La biskacha, the other restaurant is much more classic and much noisier, the English are particularly present in Les Gets and they speak really too loudly!!
Nice stay at the La Marmotte hotel in Les Gets, can do better to really be at the level of a 4 star. The potential is there, too bad.
Frank Baron
September 9, 2022 at 11:00 amWe stayed 6 nights in this hotel which, despite the standard it offers, really disappointed us. It is a standard 4 star but the expected service is not at the level of a 4 star. Despite a staff that has good intentions and does its best, we found that the lack of presence and therefore management of the Directorate is sorely lacking. This hotel does not offer any friendliness, the atmosphere is gloomy, the customer is only a room number … it's a shame because it is a beautiful building which is very well located and which offers facilities (swimming pool , spa) of good standard.
We occupied a “prestige” room on the 1st floor of the TAPIAZ chalet which is located opposite the main building. First negative point to reach our room at TAPIAZ, since there is no reception in the building, we have to take an underground corridor from the main reception of the hotel, this corridor is gloomy with semi-open doors which lead to either on the children's club, toilets, parking or on food reserves, in short as an introduction, you are very far from a 4-star standard... what a disappointment..
Then we take an elevator to go up to the rooms and there is an unpleasant smell of fuel that reigns in the elevator. This smell persists in the hallway and even in part of the room.. it's very unpleasant, you can imagine..
Management will explain to us that the fuel delivery man has overflowed 10 to 15 liters next to the tank and that they can't do anything about it! Except that we found that depending on the time of day the intensity of the smell varies. We deduced that it was certainly an insulation fault with the boiler room which supplies the spa which is located just below this part of the building. So it's a chronic problem in our view. It's just unacceptable for a hotel that charges you more than 500€ per room, isn't it?
The room is superb, spacious and very well equipped. But just to illustrate the mentality of the management if you want to obtain Nespresso capsules available to you in the room you will be charged 1€ per cartridge of coffee!
And yes it makes sense when you pay between 500 and 600€ per night.. Unbelievable but true!
The breakfast is correct, but nothing more, there is however a salty or sweet choice, the breakfast room is equipped with furniture that must be dated from the 90s :).. for a 4 star we could expect a slightly more up-to-date and designer furniture, that's part of the standard expected at this level of hotel business.
Double check your bill on departure as some bar notes might be given to you by default :)..
However, thanks to Arnaud at the reception for his kindness, I have the impression that he is an exception in this house.
Some 3 stars offer better service, hospitality and friendliness at much more reasonable rates.
Too bad the management is not more involved in the "customer journey" because this hotel offers great potential for a pleasant stay.
Olivier
October 8, 2022 at 2:25 pmvery pleasant stay
+its decoration, the family atmosphere of the place, its delicious cuisine,
-the noise of the ratracks on the snow front very very early in the morning
Raphael
October 17, 2022 at 7:44 pmTrès bien
+Accommodation and restaurant
-Swimming pool a little cold
Justine
October 19, 2022 at 1:40 pmDisappointed with our stay…poor value for money
+Ideal location in the resort. Small breakfast but we find the essentials and of good quality. Proximity to 3 restaurants. Very good bedding.
-We had booked a superior room when arriving, this one corresponded more to a classic room. After discussion with the management, he mentions a problem on the booking site which has bad photos… The management did not want to hear anything, not even a commercial gesture (attitude and non-commercial speech). For the same room we could have saved our money, really disappointed. In addition, we were not even able to take advantage of the wellness facilities, the water being cold, even that of the jacuzzi, as well as the hammam. The cold was present throughout the hotel, common and room.
Cécile
October 19, 2022 at 4:04 pmTrès bien
+The welcome and friendliness of the staff. The room very cozy. The location of the hotel
-Room much too heated, water not renewed for the 2nd night and no kettle. The spa is not open in the morning, it's a shame.
Franck
October 21, 2022 at 1:50 pmFabulous
+The central location
Staff availability
The equipment
-Bottle of water available not renewed during the stay (tap water)
Provide a small kettle for tea or instant coffee in the rooms
Elodie
October 26, 2022 at 11:44 pmExcellent, we will be back!
+Staff attentive to customers, spacious and very well soundproofed rooms. Large balcony. Hotel in the center. Dinner at the restaurant was also excellent. We asked for breakfast in the room to avoid imposing time slots due to Covid restrictions. This one was brought and was very filling.
-The swimming pool is missing a few degrees … Fortunately there is a jaccuzi to warm up
Gilles
October 27, 2022 at 5:48 amTrès bien
+the welcome, both at the reception and at the spa or restaurant. very nice room, location in the center of the resort. Very good spa and massage team. nice indoor pool. Good evening meal in the hotel restaurant. A place I recommend
-No real gluten-free offer at breakfast.
Richard
October 28, 2022 at 5:29 amAll right
+The friendliness of the staff, the restaurant, the breakfast.
Very clean.
-If the reception is superb, the room and especially the bathrooms are outdated…
No toilet seat, used taps...
Still very clean.
Brice
October 28, 2022 at 7:04 amExcellent weekend to redo with pleasure.
+The room with a view of the Les Gets area is very pleasant, as well as its comfort.
-The pool and jaccuzi area where it was a bit cold.
Licia87
October 28, 2022 at 4:20 pmNice but no more
+The restaurant: we ate very well!
-No water in the shower, cold pool and jacuzzi, rather dated bathroom
Ellebasi
October 29, 2022 at 6:13 pmWELL PLACED AND PLEASANT HOTEL
+nice swimming pool and jacuzzi. comfortable bed. location of the hotel.welcome pleasant.good breakfast.
-the decor a bit outdated. low-end furniture.lack of finishes on the interior fittings of the rooms.
Claude
November 3, 2022 at 12:29 amExceptional
+Everything was perfect and the staff was great!!
Extra restaurant and breakfast
-Nothing
Dufourg
November 6, 2022 at 3:40 amFair
+the perfect pool and spa area
-the service at the bar we had to uncork our bottle of champagne and served with nothing
and for the coffee a simple industrial biscuit
room and breakfast staff in casual clothes, too bad
Eric
November 8, 2022 at 2:13 amsuperb hotel
+the pool spa area, areas for children and young people
the location
the setting of the bars and restaurants of the hotel
-nothing
Christophe
November 12, 2022 at 9:28 pmpretty good
+comfortable bed, balcony in the room. the location in the center of the city.
-shower after the hammam which did not work, whirlpool bath which did not work…
Valerie
November 15, 2022 at 10:13 pmVery pleasant
+Our stay took place out of season and we were kindly upgraded by the hotel to a superior room. The value for money, being therefore very interesting 🙂 We took advantage of all the equipment available (swimming pool, sauna) but also of the games room (table football, table tennis and arcade games)
The hotel is located at the foot of the slopes and near the public car park.
-From our side RAS
Clemency
November 16, 2022 at 11:29 pmWeek end
+The spa, the room
-The noise of the elevator in the room.
Sonia
November 17, 2022 at 9:28 pm+The room was impeccably clean, breakfast at the top the spa also we will come back
-The pool water just a little cold but the body gets used to it quickly
Carole
November 18, 2022 at 1:27 amFabulous
+Everything, really great staff
It is always a pleasure to come to this hotel
-Nothing
Diane
November 21, 2022 at 2:31 pmGreat stay!
+Great rooms with fireplace! Very pleasant and attentive staff. It is very pleasant to have unlimited access to the hammam, sauna and free swimming pool. In addition, the breakfast is of high quality and the direct access to the hotel restaurant is very practical for evenings when it is very cold.
-Paid parking while the hotel is in the center of Les Gets
Vincent
November 26, 2022 at 2:53 ampleasant hotel and very well placed facing the snow front
+the location and the friendliness of the staff.
-the noise of the road in the rooms facing the snow front
N
December 1, 2022 at 7:01 amPleasant stay, we will be back!
+Very clean hotel, well located, nicely decorated
Smiling, helpful and very available staff! Great breakfast!
-The swimming pool is not heated .. too bad
Laurent
December 2, 2022 at 12:55 pmTrès bien
+Reception, room service, very good meals, cleanliness, calm, room size, breakfast included. Everything is perfect
-Too bad we were not notified of the closure of the jacuzzi, sauna and indoor swimming pool. We have already come in December in the same health context, and it was open.
Gilles
December 3, 2022 at 1:07 amAll right
+Location, friendly staff, breakfast
-The bathrooms probably not redone for 30 years and not at all up to standard
Swimming pool and jacuzzi (especially) not heated enough. In the mountains and at this price level, there are of course certain expectations…
Thierry
December 4, 2022 at 4:41 amFar too expensive
+the location and the hotel bar
Decent breakfast
-Very disappointing value for money.
Small and very outdated room Bathroom like the room
Window door in the bedroom very weakly insulated.
Raphael
December 9, 2022 at 4:46 pmNice hotel, restaurant not up to par
+The hammam is very nice. The hotel and rooms are clean and warm. The bedding is comfortable. We were upgraded.
-The restaurant is not up to a 4 star. The wine list is not exceptional and half of the dishes were no longer available. The breakfast is ok, nothing more. The jacuzzi is a bit cold. In short, the 4 stars are mainly for the presence of the spa. The hotel is nice, but I would recommend eating elsewhere.
Mathilde
December 16, 2022 at 5:11 amNice
+The friendliness of the staff. The cleanliness of the room
-The soundproofing was not good. Very uncomfortable bed
Christian
December 27, 2022 at 8:38 amAll right
+Super but the water of the super cold swimming pool and the jacuzzi also cold.
-Cold pool water and lack of choice of cocktails half of the cocktails not available.
Adrien
December 29, 2022 at 6:56 pmExceptional
+The location, the atmosphere of the hotel.
-Nothing!
Emma de Frescheville
December 30, 2022 at 5:55 amWe made a reservation at the biskatcha restaurant for 18:30 p.m., telling the hostess (who received us with her personal laptop in hand and in the middle of a conversation) that we wanted a table for 8 at the back of the restaurant for tapas and a aperitif.
She takes the name on the phone and tells us ok.
We arrive the next day, it turns out that this has not been done for months. 1st big disappointment.
We are invited to have a drink and not tapas in the hotel lounge.
No reception. A bowl of chips and peanuts as an accompaniment for 8 without small napkins.
2nd big disappointment.
Finally forced to get up twice to get the bill.
3rd big disappointment.
What should have been a pleasant, good, and atmospheric time turned into a long hour with a single, uninteresting drink and the most mediocre service.
This place which, at the time was fabulous and where we used to go is today very badly run by a staff clearly not up to the four stars in front.
Elodie
December 30, 2022 at 7:34 pmWe had a great weekend though.
+the staff is very friendly and smiling, we were very well received!
breakfast is extra! a lot of choices
the amazing SPA massage!
-the pool was unfortunately too cold for us in this season (27) we expected a heated pool as in SPAs
the rooms are not soundproofed (a baby in the next room, the night was difficult)
Laurent6945
January 9, 2023 at 4:00 amGreat stay as a couple
+The standing, the very warm welcome of the staff.
The copious breakfast.
The location of the hotel in the heart of Les Gets.
-RAS
Nathalie
January 9, 2023 at 8:18 amTrès bien
+the bar room is very friendly, the dining rooms are pleasant and the breakfasts are perfect.
Cleanliness of the establishment and good reception of the staff
-the room is very basic for a 4 star, no kettle or coffee maker, no fridge, just a bottle of water next to the radiator. The glasses and the bottle were not changed overnight. Uncomfortable bedding.
Bathroom dated for a 4 star establishment.
Daniel
January 10, 2023 at 5:30 pmTrès bien
+Very nice staff
Very nice home
Inviting and clean pool and spa
Hotel well located in the resort
-Furniture in the room a bit dated
Small bedroom and cramped bathroom
Dim curtains so early awakening
Elise
January 13, 2023 at 11:08 amgreat location! and superb swimming pool
+swimming pool, spa area, snow front location, pleasant staff
-the tv was working very badly
water jacuzzi and swimming pool a bit cold
access a bit tedious to go to the swimming pool
Francois
January 16, 2023 at 1:51 pmTrès bien
+Very good location, pleasant and available staff, extra breakfast, the 2 restaurants and the bar as well.
-The insulation leaves something to be desired: we felt an icy air coming from the emergency exit located near the bedroom door! The cold air passes through a "gap" of 2 to 3 cms above the emergency exit and infiltrates through the underside of the bedroom door. And near the window door of the bedroom and the 2 windows of the bathroom you can also feel the cold entering.
The reception of channels on the TV is very unstable and many channels are inaccessible.
Finally, we were surprised that the towels were changed every day even though we were very careful to hang them up: it's not very eco-friendly!
Montavon
January 25, 2023 at 12:47 amFabulous
+The location at the bottom of the slopes, the friendliness of the staff, the cleanliness
-A small coffee machine would be welcome
Laperrousaz
January 26, 2023 at 1:57 amAll right
+The view, the location of the hotel.
-WiFi was not working well.
The meal served is almost cold when it arrived in the dining room, not very elaborate and small in quantity.
The bathrooms are quite old and need updating.
Séverine
January 27, 2023 at 3:04 amexceptional stay
+from the reception, through the restaurant, the maintenance staff, the beauty salon, all are extremely kind
-nothing.
everything was perfect
mariie74
February 3, 2023 at 12:26 amTo flee!
+Go home !
-Spa: no towel / sauna HS / closed jacuzzi / cold pool
The hotel bar closed and impossible to drink something before 17:30 p.m.
Superior room 303: a 3m long heater and a frozen room, I called the watchman at 4 a.m. to get blankets (the guy took 20 min to come from his house without a mask without anything when we were headache with that) / zero bedding and 2 single beds joined / no kettle / only one poor welcome soap in the bathroom / large shower head HS and rotten hair dryer
The maid threw us 70 balls of CBD lying alone on the bedside table in the trash!
And the pompom they make us pay another 9 € tourist tax!
All that was missing was the Vaseline! I think the boss can send it to us from the Bahamas! Just the price of 4☆ I slammed 330 e for spa and comfort and we got none of that!
Céline
February 7, 2023 at 8:36 pmsuperb
+dog friendly
-a little warm in the room
Margaux
February 19, 2023 at 10:39 pmHotel well located in the city center but not exceptional
+The situation at the bottom of the slopes, the team listening to us. Hotel that pays attention to the environment and is eco-responsible.
Breakfast with a good choice of products.
Very comfortable bedding for sleeping. WC separated from the bathroom.
-Not exceptional either for a 4* although located truly at the bottom of the slopes.
Covid19 situation: We could not use the spa access at all (while other hotels have privatized time slots for their customers by reservation to allow them to access the sauna) and the menu card in the room leaves little choice.
Franck
February 21, 2023 at 4:57 amVery nice services, lack of professionalism with regard to closed facilities
+Meals in a private “living room”
-The spa and swimming pool closed during the covid…
The absence of discounts despite this is the eye-catching element of the hotel.
Too bad the hotel did not respond to my email asking if these facilities were open, in order to finalize the reservation or not because it was an essential point for me at that time..
Pauline
February 23, 2023 at 5:09 amFabulous
+I loved the swimming pool
-The jaccuzi that wasn't running
Alexis
March 1, 2023 at 8:42 pmGood experience but could do better.
+Great Spa,
huge swimming pool,
very nice staff,
quality restaurant with good musical entertainment.
-Bar closed, without service,
poorly soundproofed rooms, no coffee and tea machine, no mini fridge in the rooms
housekeeping staff who knock on doors at 9:15 a.m. to clean the room,
Staff behavior not up to 4 star standards
Marion
March 3, 2023 at 6:57 ama great time to come and unwind
+beautiful place, very kind and helpful staff, very clean, level of proximity we can not do better!
-a little noise with the road in front but nothing disturbing
Sophie
March 5, 2023 at 11:12 pmvery nice week in this hotel
+The very friendly staff, the breakfast with a lot of choice, the open fire in a cozy living room
-The bathroom a bit outdated
Nicolas
March 6, 2023 at 8:31 amFabulous
+The location, the chalet style and cocooning. The swimming pool and the spa.
-Breed
D
March 12, 2023 at 3:34 pmFabulous
+Mountain style. Very well located, great SPA and lovely staff. Good breakfast !
-Room a bit dated, slightly lacking in modernity
Nabil
March 13, 2023 at 1:19 pmGreat stay, we were with our 1 year old baby who enjoyed the games room and the swimming pool
+The swimming pool, the jacuzzi as well as the hammam are top and very clean.
-We heard everything in the adjoining rooms
Aurelie
March 16, 2023 at 1:01 amgreat hotel
+Well located, close to all amenities
Free underground parking available in summer
Offering a spa and pool area
Hearty breakfast respectful of sanitary measures
-We had no bad surprises
Heloise Deliry
March 16, 2023 at 7:14 amArnaud and Mélanie at the reception were exemplary in our check in and check out. Sound advice, very good recommendations. They bent over backwards to ensure that our stay went perfectly. Many thanks to them 4.
The hotel is warm, decorated with great taste. The rooms are comfortable. Small flat on the breakfast.
Matthew
March 18, 2023 at 2:20 amNice
+the swimming pool
-the old rooms
Anne Claire Costes
March 29, 2023 at 5:13 pmVery disappointing experience. A stay in the mountains to rest, and I slept very little. Cleaning ladies screaming in the hallways early in the morning, work in a room below mine, a request to park in the village car park when the hotel has a car park…. in short, do not go there in low season. And no gesture from the hotel to make up for it. In short, avoid.
Nathalie
March 30, 2023 at 8:31 amNice
+Breakfast and dinner were ok
-The hotel is not worthy of a 4 star example the tiles which are not glued but just placed under the bathtub, the staff at breakfast in jogging, the shower by the swimming pool HS Too bad all this lacks maintenance and a little refreshment will not be a luxury.
Davy
April 1, 2023 at 3:21 pmAll right
+The spa rather pleasant although small.
-Lack of staff, waiting times. Restaurant prices not justified.
Cmorin02
April 5, 2023 at 5:03 amExceptional
+The decoration, the SPA, the restaurant. The atmosphere of the place.
-The temperature in the room was a bit limited and no way to regulate the heating.
In the off season this can be understood.
Berangere
April 5, 2023 at 6:34 amExceptional
+Very nice place. Breakfast and give great.
-Having to leave the room at 10 a.m.
Clara Reverend
April 5, 2023 at 4:35 pmWe were cold the whole time…
– Very cold spa we did not manage to swim in the pool, even the jacuzzi was not hot at all
– Bedroom and bathroom: we were cold, not possible to increase the temperature
– Common areas: also very low temperature, difficult to remove the scarf.
Another negative point: the restaurant service. We had to wait 1 hour to have nothing but the drinks served!
In short and in general, the overall quality of the establishment corresponds more to a 3* than to a 4*.
Jean-Luc
April 6, 2023 at 3:37 amFabulous
+Very comfortable room in a cozy and chic chalet atmosphere. Nice swimming pool
To recommend.
-The hotel entrance is not so easy to find but it was raining a lot in August…
Coralie
April 6, 2023 at 4:53 amAll right
+Smiling staff
The rooms are perfectly clean
-For a 4 star, the rooms are not equipped enough, small bathrooms, little storage …
Daniel
April 10, 2023 at 2:49 pmto redo, just the fireplace in the room should work.
+the attention of the staff always with a smile.
-the rough ski, with a very warm room for tea or also the aperitif that we had several evenings.
Marie
April 12, 2023 at 6:33 amFabulous
+The suite was very spacious and comfortable, with an original and very harmonious decoration combining modernity and mountain classicism. The bedding is of very good quality. The services are of high quality. The suite also has a large balcony.
-The restaurant La Biskatcha left us with a very bad impression. During the same evening, the fish was sent back to the kitchen because it was served almost raw; the fondue set caught fire because the liquor reservoir had been overfilled. Despite this catastrophic dinner, no commercial gesture was made on the note. Prices are also high for poor quality.
Louise Henry
April 14, 2023 at 8:24 amSuperb hotel with impeccable 5 star service.
Another big thank you to Arnaud who stood out despite the great team it is.
Exceptional location in the village, close to everything and at the foot of the slopes.
Super varied breakfast, same for the 2 restaurants (many choices for all tastes: 100% vegetarian restaurant).
Very nice spa (too bad it was cold, the pool and jacuzzi were also cold).
Very pleasant room (the bed and the mattress not very comfortable).
Raab
April 15, 2023 at 1:30 pmSuper awesome
+the amenities, the great staff, the tranquility, the location, the view from the room, the calm, the meals in the living room next to the room
-nothing to say, given the COVID, everything was managed at the top
Christel
April 17, 2023 at 7:37 amPretty good but could be improved
+Cleanliness of the establishment and very nice decoration, satisfactory room with balcony. Competent staff.
-Bathroom unworthy of a 4 star and breakfast too light and not very varied, absence of organic products.
Chenevard
April 20, 2023 at 3:18 pmTrès bien
+The friendliness of the staff
The cozy setting of the place
-A swimming lesson at the same time as the access to the customers to the swimming pool.
The slowness of the drink service at the restaurant
Isamarg155
April 27, 2023 at 5:59 amVery nice hotel
+The welcome, the very pretty hotel, the cleanliness of the rooms, the breakfast and the swimming pool
-Nothing
Cedric
April 30, 2023 at 6:49 pmSnowy parenthesis
+Breakfast alone is a good reason to come and then get up every morning!!
The calm, the cleanliness, the availability of the staff.
-Only one thing could be possible to improve in my opinion. Access to the massage is not easy, in fact, you have to go directly through the spa center and not through the hotel reception, which means calling at the right time when the spa staff is available to answer on the phone… Obviously unlikely if attendance is high.
Maxim
May 1, 2023 at 7:16 pmA real relaxing stay from reception to breakfast!
+Quality of reception, “all-inclusive” price
-The hotel restaurant lacked a lot of things on the menu.
Marielle
May 3, 2023 at 4:17 pmAll right
+The location is fine. Comfortable bedding.
-Wellness area not heated enough. Water temperature not warm enough, too bad I couldn't swim,
Sara
May 5, 2023 at 4:29 amNice but…
+Hotel ideally located, the common rooms were very pleasant
-The rooms clearly lack a breath of fresh air, for a 4 star it is not worth it…
It was cold in the spa and the pool was cold too, too bad
We also found it unfortunate not to be able to have tea at 16 p.m. when some customers were served, still strange for a 4-star hotel
Jordan
May 5, 2023 at 2:48 pmgreat stay to relax
+breakfast
swimming pool and hot tub
forgiven
-bed a bit hard
Nathalie
May 5, 2023 at 11:31 pmTrès bien
+Always a pleasure to come to this hotel which is very well placed in the resort. The staff is very friendly, we really enjoyed it!
-The room overlooked the restaurant and the evening smells were not very pleasant.
Aubry
May 10, 2023 at 8:08 amSuper comfortable stay!
+Great welcome and attention
Excellent restaurant
Good soundproofing!
Excellent location
I would gladly go back during the winter and summer period.
Very cool swimming pool to end your days
-Sauna closed and I never found the Hammam 😉
Mathilde
May 13, 2023 at 1:12 amFabulous
+Hotel ideally located, very large swimming pool, very nice spa, friendly staff
-Lack of soundproofing in rooms
chabod
May 13, 2023 at 11:52 pmExcellent stay
+The welcome by the staff
We were upgraded, a suite, the class!
the SPA
The proximity to the slopes
The choice to eat in the restaurant without leaving the hotel… Just 3 restaurants offering different menus. There's something for everyone !
-The flush that was not very well fixed to the wall…
And a tub can be a bit small
Huy57
May 17, 2023 at 5:35 amNice establishment
+Beautiful establishment, typical and perfect location. Welcoming and very friendly staff, attentive to your requests. The outbuildings are tastefully decorated, it's warm, you feel good there. The breakfast is varied and sufficient (excellent croissants and pain au chocolat)
-As for the room, it's small (classic room) and for a 4-star hotel the services are lacking (courtesy tray, mini-bar, balcony with table and chair that have been used, a chair for two) The rooms need to be refreshed. The swimming pool is not highlighted at all, a pity because it has great potential with an outdoor terrace for resting.
Cedric
May 17, 2023 at 7:57 pmdisappointed with a 4 star
+very nice hotel, spacious and comfortable room
-poor soundproofing of the rooms (we were able to follow the antics of a couple from an adjoining room) very limited heating, cold swimming pool in which no one stayed for more than a few minutes for the bravest, work in progress in the hall and not reported, coffee machine that only works halfway
Marie
May 19, 2023 at 9:26 amTop staff
+Caring staff. Restaurant at the top and very good team. Very good quality bedding and the pool and spa area really great.
-The decoration of the room could have been more neat as in the advertised photos. Bed without plaid or small decorative cushion. Damage. No cotton swab in the bathroom. Unheated pool so when you get out of the jacuzzi too big temperature difference. Too bad too.
Pascal
May 21, 2023 at 4:11 pmTrès bien
+Very nice and large swimming pool, hamman sauna very good.
-I thought I was in La Tapiaz
Marion
May 22, 2023 at 1:19 pmFabulous
+The setting, the decoration, the reception, everything on site, the spa
-The maid who comes into the room like that at 9am.
Rebahi
May 23, 2023 at 6:14 amPleasant and relaxing
+The hotel is pretty and pleasant. The staff is friendly both in the hotel and in the restaurant. The breakfast is great!
-The bathroom is old and needs updating. No bathtub… Too bad.
Matthew
May 24, 2023 at 8:11 pmexcellent
+reception bar by the fireplace
spa
ski locker
the restaurants
proximity to the slopes
-disturb during the night by noise at his hotel
Isa
May 28, 2023 at 3:23 pmFabulous
+The Spa is exceptional and despite the closure of the café and restaurant due to covid, the hotel was very comfortable.
-In addition to the kettle in the room, tea and infusions would be appreciated.
Sarah
June 5, 2023 at 10:34 amAll right
+large swimming pool and wonderful breakfast. Nice setting, especially the bar room
-No parking space
Jean-Luc
June 6, 2023 at 12:09 amimpossible to summarize in a single sentence, there are so many things to say.
+lots of negatives.
The services are not up to a 4 star, many things to review. We were in an off-season period, perhaps which would explain why we were not considered.
The disappointing restaurant, moreover our reservation was not noted.
The breakfast, most of the time the pastries were reheated from the day before, on the other hand the buffet was very correct.
The cups available in the rooms, in order to take an infusion, were not replaced, I had to put them in the sink so that it was visible, and I am not talking about the tea bags, renewed at will staff, as well as the small soaps which are normally renewed every day.
One morning we left our room at 9 a.m. to return at 17 p.m., where we had the unpleasant surprise of finding the bay window wide open. I let you imagine the ambient temperature in the middle of December.
I saved the best for last: The swimming pool, Jacuzzi ……… Very clean, nothing to say, on the other hand, the toilets are closed until 15:30 p.m., if we want to go there, we have to take an elevator which also stops at the car park, so cold, cross a corridor that passes under the road, to finally arrive at the reception. I'll let you guess that some people won't bother to make that trek to get there.
Ah yes I forgot, we were asked a second time for the tourist tax, when it was already settled, seeing our dissatisfaction, the girl did not insist.
Last point: No parking
-impossible to go to the toilets before 15:30 p.m.
Bruel
June 14, 2023 at 6:13 amJacuzzi and cold hammam. Big disappointment when we had booked for the spa exclusively.
+Very good and plentiful breakfast.
Clean place.
Very welcoming and helpful staff.
-Room a bit dated
Hammam and cold jacuzzi
Bernard
June 15, 2023 at 1:52 pmThree days of relaxation!
+The situation in the village, at the foot of the slopes. The heated pedestrian tunnel between the two chalets "Marmotte" and "Tapiaz". The comfort of the bedroom. The quality of the restaurant. The size of the heated swimming pool.
-Nothing
Baller
June 19, 2023 at 4:49 amTo renew
+Very good but difficult to move between the different hot dish and cold dish coffee accesses as soon as there are people because the entrance and exit are in the passage too bad otherwise good service
-The display for the return from the swimming pool by a color code possibly on certain doors because it is a bit laborious
Ophelie
June 25, 2023 at 5:12 amTrès bien
+The well appointed rooms, the view, well heated and the ideal location.
-Noisy restaurant and price errors.
Benoit
June 25, 2023 at 6:14 pmVery nice hotel, nice room, recommendable spa and restaurant
+Remarkable welcome, very pleasant room and spa, quality catering
-some details from a personal point of view, irrelevant here
Nathalie
June 27, 2023 at 2:49 amOverall: Satisfactory
+Services (Hamman, sauna, swimming pool, restaurants)
-superior room which is not up to the standard of the establishment (cleanliness and general condition):
– presence of hair in the shower, bathtub, basin
– WC tile joints: dirty or missing
– stains on the sofa