Hotel & Spa 4* Serge Blanco
4-star hotel - Aquitaine - Hendaye
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Average price range€€€ (€150 - €300)
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PromotionToday: 154 € instead of 180 €
- Booking
Top Hotel France presents the prestigious establishment that is the Hotel & Spa 4 * Serge Blanco, located in the magnificent region of Aquitaine in Hendaye. Nestled in the heart of the city, this 4-star hotel offers an idyllic setting for an unforgettable stay. With its privileged location on Boulevard de la Mer, the 4* Hotel & Spa Serge Blanco is the perfect place to relax and enjoy the beauty of the French Basque coast.
The Hotel & Spa 4* Serge Blanco is a prestigious establishment located in the city of Hendaye, in Aquitaine. It takes its name from its founder, Serge Blanco, a French rugby legend who won three French championship titles and two European Cups with Biarritz Olympique.
Serge Blanco opened this hotel in 1991, with the ambition of creating a top-of-the-range holiday resort, where guests could relax and enjoy the beauties of the Basque coast. Since then, the hotel has undergone numerous renovations and improvements, to provide its guests with ever greater comfort and luxury.
Today, the 4* Hotel & Spa Serge Blanco is an internationally renowned establishment, which attracts customers from all over the world. It is renowned for its impeccable service, its idyllic setting and its world-class spa, which offers a full range of treatments and treatments for body and soul. Whether you are looking for relaxation, sport or culture, the 4* Hotel & Spa Serge Blanco is the ideal place to spend an unforgettable holiday on the Basque coast.
Located in Hendaye, near the Spanish border, the 4-star Hotel Serge Blanco enjoys a privileged location on the Basque coast. Guests can enjoy the beach just a few steps from the hotel, as well as the many water sports activities offered in the area.
The 4-star Hotel Serge Blanco offers its guests a unique experience thanks to its free seawater swimming pool and marine spa. Customers can relax and rejuvenate in an exceptional setting, enjoying the benefits of seawater.
The rooms at the 4-star Hotel Serge Blanco are equipped with all modern comforts, with air conditioning, free Wi-Fi and a balcony offering a breathtaking view of the sea, the port or the terrace. Guests can rest peacefully in spacious and comfortable rooms.
The restaurant at the 4-star Hotel Serge Blanco offers traditional and gourmet cuisine, with a breathtaking view of the port and the Basque mountains. Customers can taste tasty dishes prepared with fresh and local products, for an unforgettable culinary experience.
The spa and wellness center at the 4-star Hotel Serge Blanco offers a wide range of treatments and services to relax and rejuvenate. Guests can take advantage of the seawater baths, saunas, steam room, gym, as well as massages and beauty treatments for a complete wellness experience.
The 4-star Hotel Serge Blanco is easily accessible from Biarritz airport just 25 km away, San Sebastián airport 7 km away and Hendaye train station 3 km away. Guests can enjoy a stress-free and hassle-free stay, with easy accessibility to all area attractions.
Top Hotel France strongly recommends the establishment: Hotel & Spa 4* Serge Blanco for the following 5 reasons which will make your stay an unforgettable experience:
1. Ideal location to discover the Basque coast
2. Free seawater swimming pool and marine spa for a unique experience
3. Comfortable and spacious rooms for a well-deserved rest
4. Restaurant offering traditional and gourmet cuisine with stunning views
5. Spa and wellness center offering a wide range of treatments to relax and rejuvenate.
and 2 single beds, Family Room with Spa Access - Mountain View - 1 large double bed and 2 single beds.
The Hotel & Spa 4* Serge Blanco offers a variety of rooms with access to the spa for a stay of relaxation and comfort. The double rooms with balcony offer stunning views of the surroundings, while the junior suites with balcony offer extra space to relax. The double rooms with sea or mountain view offer a magnificent view from the room, while the deluxe double rooms with side sea view offer additional comfort. Suites with sea views, pool views or duplexes offer additional space to relax and unwind. For families, rooms
125 boulevard de la Mer, 64705 Hendaye, France
The 4* Hotel & Spa Serge Blanco offers a wide range of services for a comfortable and relaxing stay. The rooms are equipped with free toiletries, shower, wardrobe or closet, alarm clock, outdoor furniture, sun terrace, balcony and balcony. a coffee machine. Guests can also rent bicycles for an additional fee.
The hotel restaurant offers themed dinners and menus for children and special diets on request. Guests can also enjoy in-room breakfast, bar, minibar and tea/coffee making facilities. Fruit, wine/champagne and cooking lessons are also available for an additional charge.
The hotel has indoor and wheelchair accessible parking, concierge service, luggage storage, express check-in/out, and a 24-hour front desk. Guests can also enjoy board games/puzzles, daily housekeeping, ironing service, dry cleaning, and laundry/laundry for a fee. Meeting/banquet facilities and fax/photocopying services are also available for a fee.
The hotel is equipped with smoke detectors, access cards, safe, common lounge/TV room, air conditioning, wake-up service, parquet floors, heating, soundproofing, elevator, family rooms, hair/beauty salon, disabled facilities and non-smoking rooms. Guests can also take advantage of wake-up/wake-up service, room service, and wheelchair access.
The hotel has a swimming pool with a view, a fence around the pool, sun loungers or beach and is open all year round. The pool is heated and salt water. Guests can also enjoy a personal sports trainer, fitness classes, yoga classes, fitness classes, body massages, hand massages, head massages, couples massages, foot massages, massages neck and back, spa/wellness packages, spa/relaxation corner, steam bath, spa, body wrap, body scrub, body treatments, hairdressing, coloring, haircuts, manicures, hair care, make-up, waxing, facials and beauty services. Guests can also enjoy an open-air bath, steam room, hot tub/jacuzzi, solarium, fitness center and sauna.
The staff speaks English, Spanish and French.
Top Hotel France had a wonderful stay at the 4* Hotel & Spa Serge Blanco. The staff was very friendly and made us feel very welcome. The room was very clean and comfortable, with an amazing view of the sea and the harbour. We enjoyed the complimentary saltwater pool and marine spa, which allowed us to relax and rejuvenate. The restaurant was excellent, with traditional and gourmet cuisine, and we also enjoyed the spa and wellness services for an unforgettable experience. Finally, access to the airport and train station was easy and we had no problem getting around the area.
1. Take advantage of the hotel's facilities: indoor heated swimming pool, sauna, hammam, fitness room, tennis court, etc.
2. Discover the city of Hendaye and its surroundings: take a walk on the beach, visit the Château d'Abbadia, hike in the Basque mountains, etc.
3. Go on an excursion to Saint-Jean-de-Luz, Biarritz or San Sebastian, neighboring towns that are worth a visit.
4. Try water sports: surfing, paddleboarding, kayaking, etc. Hendaye is a renowned spot for board sports enthusiasts.
5. Taste Basque gastronomy: pintxos, axoa, piperade, cheeses, wines, etc. The hotel also offers a gourmet restaurant.
6. Treat yourself to a massage or treatment at the hotel spa to relax and rejuvenate.
7. Attend a Basque pelota show, a traditional sport of the region.
8. Visit the Maritime Museum in Biarritz to learn more about the region's maritime history.
9. Go shopping in local souvenir and craft shops.
10. Enjoy Hendaye's nightlife by going to the town's bars and nightclubs.
The surroundings of the Serge Blanco 4* Hotel & Spa offer a multitude of activities for travelers looking for relaxation and entertainment. Here is a non-exhaustive list of activities near the hotel, with their respective distances:
In short, the surroundings of the Serge Blanco 4* Hotel & Spa offer a multitude of activities for all tastes and all ages. Whether you are looking for relaxation, sport or entertainment, you will inevitably find what you are looking for near the hotel.
The surroundings of the Serge Blanco 4* Hotel & Spa offer a multitude of dining options. Here is a selection of nearby restaurants:
Whether you are looking for local or international cuisine, you will certainly find what you are looking for in the surroundings of the Serge Blanco 4* Hotel & Spa. Enjoy your food !
The surroundings of the 4* Hotel & Spa Serge Blanco offer many transport options for travelers. Here is an overview of the airports and public transport available in the region:
In short, the surroundings of the 4* Hotel & Spa Serge Blanco offer a wide variety of transport options for travelers, whether by plane, train, bus or taxi. The nearest airports are those of Biarritz and San Sebastian, while the nearest train stations are those of Hendaye and Saint-Jean-de-Luz. Travelers can also use the Chronoplus bus network to get around the region.
Montell Fish - Hotel
montell fish - hotel (sped up)
1. Ideal location to discover the Basque coast
2. Free seawater swimming pool and marine spa for a unique experience
3. Comfortable and spacious rooms for a well-deserved rest
4. Restaurant offering traditional and gourmet cuisine with stunning views
5. Spa and wellness center offering a wide range of treatments to relax and rejuvenate.
Olivier
November 6, 2020 at 1:01 pmI am delighted with my stay at the 4* Hôtel & Spa Serge Blanco. Everything was absolutely perfect! The marine spa was a real moment of relaxation, the staff was very welcoming and the room was beautiful and well equipped. The bedding was just super comfortable, with a ++++ point for the pillows. Besides, if it's possible to know what they are made of, I'm interested!
The marine spa was one of the highlights of my stay. I really appreciated the quality facilities and the treatments offered were excellent. It was a real moment of relaxation and well-being, which allowed me to recharge my batteries completely.
The hotel staff were also very welcoming and helpful. They listened to all my requests and did everything to make my stay as pleasant as possible. It really helped make my stay an unforgettable experience.
As for my room, it was just beautiful. It was spacious, well equipped and tastefully decorated. I particularly appreciated the bedding, which was of exceptional quality. The pillows were also very comfortable, which helped me get a restful night's sleep.
In summary, I highly recommend the 4* Hotel & Spa Serge Blanco. Everything is perfect, from the marine spa to the room and the welcoming staff. It is the ideal place to recharge your batteries and relax in an exceptional setting.
Nathalie
December 2, 2020 at 4:26 amI am absolutely delighted with my stay at the 4* Hôtel & Spa Serge Blanco. One of the most notable features of this property is its proximity to the beach. This means that guests can easily get to the beach to enjoy the sun and the sea in just a few minutes. This is a huge plus for those looking to relax and enjoy their free time.
The hotel's spa is also a major highlight. It offers a wide range of treatments and massages to help clients relax and rejuvenate. The facilities are modern and well maintained, which adds to the overall experience of relaxation and well-being.
Another advantage of the 4* Hôtel & Spa Serge Blanco is its car park. Guests can park their car safely during their stay, allowing them to easily move around the area without having to worry about finding a parking space.
The breakfast served at the hotel is also excellent. It offers a variety of tasty dishes to satisfy all tastes. Guests can enjoy a hearty breakfast before heading out for a day of sightseeing or relaxation.
Finally, the view from the hotel is simply spectacular. Guests can enjoy panoramic sea views from their rooms or from the property's common areas. It is a real treat for the eyes and adds to the overall experience of staying at this quality hotel.
In summary, the 4* Hotel & Spa Serge Blanco is a superior quality establishment that offers an unforgettable stay experience. The proximity to the beach, the quality spa, the parking, the breakfast and the view are all assets that make this hotel an ideal choice for anyone looking to relax and rejuvenate.
Michel
November 19, 2021 at 11:41 amI recently stayed at the 4* Hôtel & Spa Serge Blanco and I must say that I was impressed with the quality of the accommodation and the service. First, the location of the hotel is excellent. It is located in a quiet and peaceful area, yet close to many area sights and attractions.
The room I occupied was spacious and well equipped. I was pleasantly surprised by the quality of the facilities and equipment, all of which were in excellent condition. The cleanliness of the room was also exemplary, which helped to make my stay even more enjoyable.
The hotel staff was also outstanding. They were all very smiling and caring, which created a very warm and welcoming atmosphere. They were very attentive to my needs and went out of their way to make my stay comfortable and enjoyable.
All in all, I would definitely recommend the 4* Hotel & Spa Serge Blanco to anyone looking for quality accommodation in the area. The ideal location, spacious and well-equipped rooms, impeccable cleanliness and welcoming staff make it a perfect choice for discerning travellers.
Regine
October 7, 2022 at 7:49 amenchanted parenthesis
+exceptionally well placed beautiful beach beautiful port
-bedding not hard enough
Eric
October 12, 2022 at 5:29 amAll right
+The beds were very comfortable. The small terrace facing the sea, very pleasant.
The heated swimming pools are at the top: good temperature, different courses
-The pillows are average.
The automatic switching on of the light (very powerful) in the entrance corridor to the bedroom is very annoying, especially at night. A button to turn off would have been nice
The hotel restaurant is good but not very generous, especially the foie gras as a dish where there are no vegetables.
Aurelie
October 12, 2022 at 9:58 amVery pleasant.
+The balneotherapy area
-The meal not value for money it remains to be desired. We expect something else.
François
October 17, 2022 at 4:34 pmFabulous
+Very nice hotel with a beautiful view of Hendaye beach and direct access to the sea – Excellent breakfast – Very good Thalasso play area with many pools and jets + Hammam and Sauna –
Ideal hotel location with a small shuttle boat nearby that takes us to Spain in 5 minutes
Competent and professional staff
Possibility to charge electric cars
Good value for money
-It just lacks a real swimming pool where you can swim 25m…
Otherwise all great
drug
October 19, 2022 at 11:59 amTrès bien
+The place, the setting, the silence, the welcome
The SPA and its very professional team
-Payment for parking, aging thalassotherapy, poorly designed
Nathalie
October 20, 2022 at 2:46 pmperfect stay… to renew
+the welcome, very respectful and attentive staff
spacious and clean room
garage (paid damage)
hotel location
-nothing
Michel
October 26, 2022 at 5:25 amblah
+bedroom
-the noisy canteen-style restaurant
Brigitte
October 31, 2022 at 1:38 amexcellent stay we will be back
+the friendliness of the staff, its proximity to the ocean and its spa, its class and the à la carte services and those included in the price of the room. small chocolates every day after cleaning the room and small soap from the brand of cosmetics relay thalassocracies cosmetics
-the bed comfortable but not very elegant
Ali
November 4, 2022 at 3:33 pmFair
+The lady and the gentleman at the reception very pleasant
Hammam not cleaned…Men's Sauna broken down…Outdoor pool closed???
The lifeguards Very Nice Smiling Available Friendly…..Frankly it commands respect
The little lady with glasses (brunette at the spa counter on the right entering) does not respond to the polite hello
and not smiling at all... “Sorry” but in my opinion she has the wrong vocation….I am sincere
-Renovate the Thalasso facilities which are beginning to be dilapidated
Open the outdoor pool because you are the only ones to have such a beautiful view from this pool (on the sea and the mountains)
Lapuyade
November 5, 2022 at 12:58 amSuper
+Great hotel very beautiful place
-Toilet rooms at our arrive traces
Toggle
November 6, 2022 at 10:45 amDisappointing stay that we will not renew
+The evening meal and breakfast were very good, and the room staff very good.
-The thalassotherapy pools are dilapidated, the reception at the thalassotherapy level a bit cold, the radar in the entrance hallway in the bedroom which lights up all night, the bedding is not very comfortable, the fact of us even lowering the bathrobes down side thalasso whereas when we arrive they are in the room, it is not specified anywhere. Little general information on arrival. Obligation of the bathing cap and tap shoes not indicated so you have to buy them on site.
Simon
November 9, 2022 at 4:43 amTrès bien
+The geographic location
-restaurant
jmarc
November 9, 2022 at 10:57 pmnickel
+any
-the rain
Julien
November 12, 2022 at 9:25 amWe were very disappointed with this hotel with such a prestigious name
+The staff, the care and the meal
-Badly maintained building, rust on several metal parts, paint in poor condition
Dining room more resembling a canteen than a restaurant in an establishment of this category
Room without charm and aging, damaged paint
sde not very clean and few beauty kit offer
Push back to the spa because full…with outside visitors… At this price (weekend at €530 for 2), hotel guests could have priority!!!
Marina
November 18, 2022 at 5:39 pmGood overall not worth the price
+The room is spacious, the bedding is good, hearty breakfast, direct access to the beach which is the most positive point
-The spa will need a refresh, the water temperature is cold (even the jaccuzi) it's a shame
Following a bug with the cards, our front door remained open and accessible to everyone at several times during our stay, which was not reassuring (one person even entered our room while we were there)
The hotel surely lacks staff because the bar of this one was closed.
Helene
November 19, 2022 at 7:10 amAll right
+The very nice marine spa (especially the hammam), and the friendly and nicely organized New Year's festivities. Top location for the beach and surf. Popular Pariès chocolates.
-For the price, we didn't expect to have to pay extra, especially for parking and tap shoes and a hat. For a spa hotel, it's a shame not to offer these for free. The towels also got dirty very quickly in the spa.
Too bad we did not have a double bed, the situation two single beds put together is less comfortable.
In small detail, we would have appreciated more indications as to the temperature of the baths and saunas. It is not known how long the hourglass represents either. The automatic shower when entering the spa makes transporting towels and bathrobes a bit complicated as well. These are small details that could greatly improve the experience in the spa.
Alexis
November 20, 2022 at 10:23 amTrès bien
+options taken for double bed when there were 2 single beds pushed together which separated at the end of the night
-2 single beds
jacqueline
November 22, 2022 at 8:39 pmVery relaxing and enjoyable
+Excellent thalasso spa
Sea view balcony
Very comfortable large bed
Macarons offered in the room
-Towels not very big and not of good quality
No glasses in the room – paper cups!
Sliding bathroom door that did not slide!
Bruno
November 27, 2022 at 6:27 amIdeal location
+Ideal location to do everything on foot (restaurant, beach, shops, etc.)
-Nothing
Jeans
November 27, 2022 at 2:10 pmWe again had a pleasant stay
+Very nice location and very nice thalasso facility
Pleasant mountain view terrace.
-Very noisy air conditioning
Slight unpleasant smell in the toilets / baths.
friend
December 2, 2022 at 7:04 pmTrès bien
+The marine spa, bar, restaurant and swimming pool
-Room not made when we arrived
Perot
December 5, 2022 at 4:14 pm+All!!!
-rieeeen!!!!
Jean Philippe
December 10, 2022 at 8:56 pmTrès bien
+Thalassotherapy equipment. Direct access to the beach
-Aging room
Emmanuelle
December 16, 2022 at 8:25 amVery good hotel well located
+Very good bedding, clean and comfortable room. Very friendly staff, very complete breakfast
-Lack of jets in operation at the thalasso, no hammam either…
Christina
December 18, 2022 at 12:44 amNice
+Ideal location with a beautiful view of the beach.
Good breakfast buffet.
-Aging equipment in the spa and the room, the whole remains correct but not up to the level expected of a 4 star.
Lydia
December 22, 2022 at 7:14 pmFair
+Comfy bed and clean room
Very good breakfast
-For having paid 228euro, I find the room not very spacious.. no bathtub. The view was supposed to be on the sea… seen on hlm in the distance..
Megan
December 23, 2022 at 8:15 pmperfect and magical
+cleanliness, space and view of the room
-it was a bit hot in the room
Francis
December 24, 2022 at 2:55 amcorrect performance
+the Spa
-room location
Davancens
December 26, 2022 at 5:06 amTrès bien
+the place
-The price of breakfast
Yves
December 26, 2022 at 11:46 pmTrès bien
+Access to the spa is very valuable.
Breakfast is hearty
-Breed
Ghita
December 27, 2022 at 7:43 amVery good stay!
+The location
-The restaurant, very poor value for money..
Christophe
December 27, 2022 at 3:04 pmVery good, but...
+The bedding, the room, the breakfast buffet, the reception
-Hotel to renovate to guarantee the quality of a 4 star, carpet stained everywhere, indoor SPA pool too dilapidated (rust, uncleaned windows, broken tiles…)
Laurent
December 27, 2022 at 11:01 pmFabulous
+Very comfortable room. Double door for peace. rather than letting the doors slam.) The SPA very complete and very large. The situation, in front of the beach.
-Didn't have breakfast, really expensive.
Arnaud
December 31, 2022 at 7:19 pmoverpriced
+The geographic location
-breakfast not included, poorly maintained facilities
Marion
January 14, 2023 at 9:47 amTrès bien
+The room and the balcony
-Having to pass in front of the reception to go to the spa
Cedric
January 14, 2023 at 1:26 pmtoo expensive for if few services
+nothing
-tou
Anne Sophie
January 17, 2023 at 8:52 pmAll right
+the location
-value for money. very expensive for the quality of service.
Alain
January 21, 2023 at 5:20 pmExcellent!
+Thalsoo SPA
-Nothing found..
Véronique
January 26, 2023 at 12:09 amTrès bien
+The exceptional location in front of the beach
-My room facing the terrace and pipes
Jérôme
January 28, 2023 at 8:18 amaverage value for money
+location and spa access
the cleanliness of the rooms
-toll parking
at the price of the room we expect a little more
(a detail certainly but the spring of the defective magnifying mirror therefore unusable)
no bathrobe the size of my husband on the 1st day
poorly maintained bedroom terrace
Arnold
January 30, 2023 at 4:06 amvery very pleasant stay between spa and beach
+wonderful location. good value for money
-aging equipment
cold and tasteless decoration
Francis
January 30, 2023 at 8:14 amEstablishment to beautify
+Concept, location, spa
-Establishment aging, furniture in the rooms having overcome, for the price for such an establishment be careful to rejuvenate the rooms
Gisele
February 2, 2023 at 8:20 pmVery professional catering staff
+The reception of the rooms late 15 p.m. not possible to arrive before, lack of a facelift to the woodwork, paint traces of rust in the basins..
-The space in the rooms, the silence in the relaxation areas.
patault
February 3, 2023 at 6:29 pmVery good but don't eat there
+The really great aquatic area to relax, the very friendly staff, the location, the comfortable room, the hearty breakfast
-Dinner, neither rich nor gourmet, with a very limited choice and very high prices. The year of the wine served did not correspond to that indicated on the card.
Christine
February 9, 2023 at 3:32 amWe recommend this establishment
+The room is spacious, very well equipped. There is a kettle and a coffee maker as well as tea and coffee as well as small homemade biscuits available.
The SPA is really nice
-the beds are a little soft for our tired backs and a large bed is two small beds put together…
Nicolas
February 10, 2023 at 8:05 pmVery good stay in this hotel
+The staff is welcoming and smiling. The location is top, on the beach with the possibility of parking in a private car park. Access to the spa is quick and the quality of care (massage) is top notch
-The pillows could have been a little firmer
Stephane
February 12, 2023 at 7:00 pmAll right
+room, sea course, reception
-radiators, swimming pool with pierced pipes and bottom of dirty tiles otherwise very polite and pleasant people
Andre
February 16, 2023 at 1:16 pmGood relaxation and a breath of fresh air
+Location, Comfort, calm, and sea view, all very good
-The staff does not seem to be from the area, not able to tell us about a bakery, not very informed of the opening hours of the spa, massage delivery by the students more improvised than professional. And unfortunately we did not have the opportunity to test the restaurant which operated with a reduced staff. But super restaurant the Vinotheque just next door
Laurent
February 18, 2023 at 4:46 amdisappointing
+few things
-Dirty Spa environment. clogged shower rutted floor used carpet toilet seat badly fixed stained sheets toilet brushes mounted upside down broken soap holder water leak in the tank toilet flush overpriced breakfast with low quality food. not at all up to a 4 star. we left the Helianthal in st jean de luz and for almost the same price the services, the environment and the spa were without comparison.
Claire
February 21, 2023 at 2:42 pmPleasant
+Only the air conditioning is a bit noisy.
-Indicate the elevator path a little more when you are in the car park
B
February 23, 2023 at 3:43 amSuperb relaxation
+Everything was perfect, we don't understand the low overall ratings for our stay.
Parking possible in this season, very comfortable rooms, access to the superb Thalasso pool, very decent restaurant and very decent breakfast, dream location near the bay and the port.
-3* type bath towels
Jeans
February 26, 2023 at 3:11 amSatisfied, ready to come back.
+Reception- cleanliness of the room and its exposure facing the sea- secure parking.
-Some traces of aging of the spa (rust on the ceiling, torn wall covering)
Patrick
February 27, 2023 at 7:47 pmAll right
+Location.
-The quality/price ratio down, compared to our visit 5 years ago.
angel mary
February 27, 2023 at 10:40 pmTrès bien
+the proximity to the beach, the spa accessible every day
-room with balcony overlooking a very noisy air vent, too bad because we couldn't hear the sea! and a hundred smell of old cigarettes in the room!
Roxane
February 28, 2023 at 8:39 amTrès bien
+Cleanliness and bedding
-that the car park is paying and the opening hours of the spa close too early I could not go there
Patrick
March 1, 2023 at 1:53 pmWe will surely come back.
+The staff is very professional and friendly. accommodation ideally located on the edge of a superb p
-I just allow myself a feeling. I find that the breakfast (maybe too copious?) is expensive as well as the rental of the parking space. Other establishments of a similar standard offer a less expensive continental breakfast and free parking
Michael
March 1, 2023 at 4:14 pma disaster
+the location 
-the bathroom disaster, the shower turns into a bathtub, but in the whole bathroom, suddenly it's not super comfortable to enjoy the bathroom to do your hair or even go to the toilet because the toilet is in the room bath we have 2 feet in the water and we bring it all back to the room a disaster .
 and also the ceilings are cracked
Elizabeth
March 3, 2023 at 7:09 amGood but things to review...
+Very nice location and staff
-Room that has lived and very different from the photos. Aging establishment that deserves a facelift. The cushions really need to be changed.
Clearly disappointed
David
March 4, 2023 at 12:49 amA very pleasant stay
+Ideally located by the sea, the hotel is very pleasant, quiet, clean… The breakfast was fabulous with fresh, quality products. The room was very comfortable with a very nice terrace.
-Provide for small supplements that are not always announced: bathing cap/ flip flops for the thalassotherapy, parking at 17 e per night, 18 e/d for a pet….
Emilie
March 5, 2023 at 9:31 pmTrès bien
+location and view. great breakfast.
-hotel a bit dated and super soft mattress.
Florent
March 9, 2023 at 3:55 amGood and little better
+The location is magnificent, ocean view (for those who take the option), the spa-talasso is very pleasant, relaxing and allows a real moment of relaxation. The suite is large, well equipped. The breakfast is good, you have the choice: salty, sweet, etc. The bedding is pleasant, firm and in the suite (I don't know elsewhere) they can be lifted electrically. The bathroom was also well equipped and large.
-On the cleanliness side, we have a mixed opinion: dust on the bedside tables, headboard, traces on the ground in the toilets.
Also on the general maintenance, the water chsses are worn (the chrome decor has jumped), the paint is peeling on the ceiling of the mezzanine, in the bathroom. On our suite in any case, a general maintenance would be useful.
Cecile
March 9, 2023 at 4:23 pmWe in love
+Access to the spa included in the price of the room.
To be able to enjoy it in the morning until noon
-Room with a somewhat personal design
Terrace could use a refresh: the paint was worn for a 4*
Towels a bit worn.
Jeans
March 11, 2023 at 11:09 amTrès bien
+ras
-for a four star the restaurant is shabby cuisine without any taste very below the usual services of a four star really the services of the restaurant spoils all the positive points of the stay.
We won't be back.
Sylvie
March 13, 2023 at 12:25 pmI always come back for the marine course
+The marine route, the largest and most complete of all those I know
-breakfast, expensive and of poor quality
Cindy
March 15, 2023 at 3:30 amquite disappointed
+The very attentive staff for telephone and physical reception,
Great sea view
-The thalassotherapy staff very unsmiling, no explanation of how the baths work, far too many people, impossible to move around,
No slippers provided by the establishment,
Quite dusty room,
Price parking nearby and very expensive hotel, as well as breakfast
Duarte
March 15, 2023 at 8:59 pmTo redo
+Very good. But very expensive
-Shower overflowing outside
Automatic light in the hallway disturbing the person sleeping on the sofa next door
Lack of sockets next to the bed.
There were 3 of us and there was only coffee and bottled water for 2.
Eric
March 19, 2023 at 1:32 amhave a good stay
+wellness area
-Nothing
Brigitte
March 23, 2023 at 1:17 ama bubble of happiness
+comfort, well-being, relaxation, pool area, cleanliness, staff
-nothing everything is perfect
Valerie
March 23, 2023 at 11:20 pmI will come back only for the aquatic area.
+We loved the location, the quality of the breakfast and the bedding.
Very pleasant staff.
-Very disappointed for the value for money. Especially since we did a stay in the establishment of the Ile de Ré shortly before. For the price, the establishment of the Ile de Ré met our expectations. Except the much larger and more pleasant aquatic center in Hendaye, especially with sea water.
On the other hand, no more shower liquid in the bathroom and broken soap dish. Although we quickly reported it to reception, nothing necessary was done.
We spent the weekend like this, too bad for the price!
Gauthier
March 28, 2023 at 10:24 pmpleasant stay at the beginning of June rooms a little below a 4 star to improve but good compensated by the location are
+the location by the beach
the thalasso center very well
-bedroom with non-blackout curtains
Celine
March 29, 2023 at 7:53 amPleasant hotel
+Kamal's welcome
The installations
The location
-The value for money massages … very average and very expensive
Céline
April 5, 2023 at 10:35 pmAll right
+The quality of the welcome, the friendliness of the staff
-The establishment is obsolete, the facilities aging which is a shame, it lacks maintenance
Katia
April 12, 2023 at 11:05 amPleasant stay
+Exceptional location overlooking the beautiful marina and the beach.
We had a great massage.
-Small maintenance work would be necessary to remain within the criteria of the high-end hotel industry: soap dish torn from the wall, broken toilet paper holder, torn shower curtain rings... paint on the foot of the outdoor table completely peeling off, paint ditto balcony… Too bad because it does not have a good effect.
Breakfast offered at 22 euros, no one told us about the one at 8 euros!!!!!
The spa area is a bit outdated and not very welcoming or fun. It feels more like a rehabilitation center than a wellness area.
Cyril
April 14, 2023 at 12:26 amFabulous
+A great romantic getaway, clean hotel, a wonderful welcome, a breathtaking view, wonderful well-being and relaxation.
we will come back !
Cyril & Virginia
-only one review! not enough choice for breakfast, too bad……
Priscilla
April 14, 2023 at 10:06 amTrès bien
+breakfast, the view, the thalasso
-a little dilapidated, moldy bathroom seal
Daniel
April 16, 2023 at 5:42 amLittle better for a 4 star
+The location of the establishment. Home . The comfort, cleanliness and size of the room
-I found the common areas a bit “cold”. The general state of the SPA, without being catastrophic, deserves a refresh.
Alexandre
April 17, 2023 at 3:15 pmTrès bien
+Magnificent view and landscape facing the sea
-The sauna floor is not very clean
Cécilia
April 18, 2023 at 1:52 pmNice
+The breakfast buffet
The bedding
-The obsolescence of equipment
Frozen breakfast pastries
Jeans
April 21, 2023 at 1:26 amTrès bien
+The setting
-Always the same average cleaning bathroom…!!
Jean Baptiste
April 22, 2023 at 7:08 pmFabulous
+Hotel clean to our expectations, except non-existent concierge.
-Receptionist with curly hair, a little too close to her checkout.
Phosera
April 22, 2023 at 11:58 pmPerfect ! We will come back !
+Second stay here. Ideal for resting and recharging one's batteries!!!! The room was very quiet and most comfortable.
-Perhaps the decoration could be more refined.
Dominique
April 26, 2023 at 10:05 amWe will come back with pleasure.
+direct access to the beach and the thalassotherapy centre. hospitality and comfort.
-the decor a little cold and impersonal.
Lambert
April 26, 2023 at 1:58 pmTrès bien
+Very nice sea view. Magnificent breakfast.
-Excessive value for money, bof shower curtain for 4 stars at this price, no hair care, only shampoo.
Robert
April 28, 2023 at 8:56 amFabulous
+The staff does not ask you for a 400€ deposit like in the radison blue
-Everything was perfect
Dominique
April 30, 2023 at 11:13 amvery good stay, hotel to recommend
+spa pool relaxation area, staff attentive and always smiling
-rooms a bit dated that deserves to be refreshed
Sonia
May 2, 2023 at 2:10 pmpleasant stay
+the location
-aging equipment
Nicolas
May 3, 2023 at 8:21 pmAll right
+Facing the ocean
-The state of the room which needs a refresh a shower to review and no air conditioning as well as the paying parking 17€/day
Guillemot
May 6, 2023 at 1:19 amGreat time
+The view of the beach, the very pleasant room, the room service for breakfast
-I found the price of breakfast quite excessive for what we asked for
Eric
May 6, 2023 at 9:17 pmvery helpful and caring staff for their customers
+the bedding
-we almost couldn't eat at the hotel in the evening
Buckskin
May 7, 2023 at 4:01 pmDream Thalasso
+Thanks to the team for their kindness. The spa is great and having access to it in bathrobes from the room is great.
The room on the mountain side is very pleasant with a large terrace.
-Breed
Denis
May 10, 2023 at 12:57 amDisappointing
+The spa is of good quality. Well managed
-Rooms and breakfasts are poor value for money. The rooms are small and aging, smells from the restaurant below…., the breakfasts are not worth their price, by far….
The products are basic for 22€
Patricia
May 10, 2023 at 7:33 pmDisappointed with the room overall.
+The SPA and its geographical location
--For a 4*, having toilets in the bathroom is not suitable. The room has been revamped but the materials and finishes are poor: traces on the door and coarse paint touch-ups. The chairs were dirty, we didn't even sit on them.
We had chosen a side sea view and had a direct view of the SPA heating pipe. Damage..
Elodie
May 11, 2023 at 10:59 amExceptional
+the suite was impressive, the bedding is comfortable
-a fairly strong smell of sewage after a storm
The city
May 11, 2023 at 11:06 amWe expected better given the standing it presents
+Its hospitality, the comfort of the bedding and the location of the hotel
-– furniture just passed through (door handle that remains in the hands, shower curtain rod that collapses)
– paid parking (not specified at the beginning)
Couple
May 16, 2023 at 10:42 amWe expected more...
+Good location, in front of the beach. Very clean room. Excellent thalasso center.
-The air conditioning was very weak, it was very hot in the room and it was impossible to regulate the temperature. The internet connection was not working properly.
Michael
May 18, 2023 at 11:35 pmExcellent
+Overall it was excellent.
-It takes me an hour to find the hotel, because there are two different names, and no signs.
Adrien
May 19, 2023 at 4:51 amNice
+The location the thermal baths the proximity to the beach
-The very unpleasant restaurant gentleman, the drop in quality compared to Serge Blanco, no longer having bathing caps and slippers provided, that the staff is only Spanish and speaks Spanish everywhere, the 18 euros for the romantic bed for petals in plastic…
Buckskin
May 23, 2023 at 4:07 pmgood but down
+emplacement
spa access
-degradation of services for several months and prices are rising!
no electricity in the corridor of the room.
faulty television.
crooked shower…
much less benefits than before: more cake
no more flip-flops, no more hats…..
old water bottles at the spa…
Lola
May 28, 2023 at 1:08 ammixed
+The location of the hotel
-Bathroom with questionable stains in the shower tray, walls and ceiling
Sandals and bathing cap not included in the price
(Suite at 315€ per night)
Luc
June 7, 2023 at 2:08 pmno
+nothing
no drop off minutes and a fine the time to go to the reception
-aging spa
Eric
June 17, 2023 at 8:29 amgood stay but hotel lacking maintenance
+The proximity of the thalasso beach
-The sliders do not lock one of the reading lights did not work
The card to open the door was capricious
Laluque
June 18, 2023 at 3:22 pmexcellent stay, perfect and available room service
+great pool and gym
sadly closed hamman
-not very warm welcome
Pascale
June 18, 2023 at 11:25 pmrelaxation up to expectations despite some problems that a 4 star did not leave possible.
+the location, the SPA, the quality of the room
-recurring problems with room opening badges.
uncontrollable air conditioning.