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Discover the Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt, a historic luxury establishment on the beach offering modern and high-end services for an unforgettable stay. Enjoy rooms and suites with views of the Atlantic Ocean, outdoor swimming pools, spa/gym, an exceptional dining experience and a children's playground. Book now to live a unique luxury experience in Biarritz.
Our hotel sheets present price ranges for 3, 4 and 5 star hotels in France, however these prices are indicative and may vary depending on many factors such as seasonality, location, room size, facilities and services offered. The price ranges are as follows: 3-star hotels: from €80 per night 4-star hotels: from €150 per night 5-star hotels: from €300 per night For more details and for information information on prices and availability, we invite you to click on the "Booking" button at the top of the page. You will be redirected to our online booking partner, who will give you the latest and up-to-date information on rates and availability for each hotel.
Our hotel sheets present price ranges for 3, 4 and 5 star hotels in France, however these prices are indicative and may vary depending on many factors such as seasonality, location, room size, facilities and services offered. The price ranges are as follows: 3-star hotels: from €80 per night 4-star hotels: from €150 per night 5-star hotels: from €300 per night For more details and for information information on prices and availability, we invite you to click on the "Booking" button at the top of the page. You will be redirected to our online booking partner, who will give you the latest and up-to-date information on rates and availability for each hotel.
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Presentation
Top Hotel France is proud to present one of the jewels of the luxury hotel industry in France: the Hotel du Palais Biarritz, in The Unbound Collection by Hyatt. Nestled in the heart of the Aquitaine region, this 5-star establishment is a true symbol of the French way of life. Located on the Avenue de l'Impératrice in Biarritz, it offers its customers an exceptional setting, between the ocean and the mountains, for an unforgettable holiday.
History
The Hôtel du Palais Biarritz is a prestigious establishment located on the Basque coast, in Biarritz. It was built in 1855 by Emperor Napoleon III for his wife, Empress Eugenie. Originally, the hotel was an imperial palace, but it was transformed into a luxury hotel in 1893. Since then, it has hosted many famous guests, such as Coco Chanel, Ernest Hemingway and Frank Sinatra. The hotel was renovated in 2016 and is now part of the Unbound by Hyatt collection. It offers breathtaking views of the Atlantic Ocean and has elegant rooms and suites, a spa, an indoor and outdoor swimming pool, as well as several gourmet restaurants. The Hôtel du Palais Biarritz is an emblematic place on the Basque coast, combining history, charm and luxury.
Hotel du Palais Biarritz: a historic luxury establishment on the beach
Built in the 19th century by Empress Eugénie, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is a 5-star luxury hotel offering a prime location on Biarritz beach. This historic hotel has retained its period charm while offering modern and top-of-the-range services for an unforgettable stay.
Wellness services to relax
Guests can relax in one of the two large outdoor swimming pools or in the spa/gym, which has a steam room, hot tub and massage service. To keep in shape during their stay, guests can also take advantage of an on-site fitness service.
Rooms and suites overlooking the Atlantic Ocean
The air-conditioned rooms and suites at the Hôtel du Palais are decorated with original period furniture and offer stunning views of the Atlantic Ocean. Each is equipped with a flat-screen TV with satellite TV and free Wi-Fi access. Some rooms have a separate living room for even more comfort.
An exceptional culinary experience
The Hôtel du Palais offers an exceptional culinary experience with its restaurant La Rotonde, where chef Aurélien Largeau and his team offer contemporary French cuisine inspired by the traditional flavors of the Basque Country. The Lounge is the perfect place to enjoy a drink or taste delicate pastries, while the terrace offers breathtaking views of the Atlantic Ocean. The Napoleon III bar invites you to discover a selection of cocktails in a calm and warm atmosphere to end your day in style. With varied gastronomic options, the Hotel du Palais offers a memorable dining experience for all tastes and occasions.
Activities for children
The Hôtel du Palais offers a children's play area to entertain the youngest.
An ideal location to discover Biarritz
Located in the historic center of Biarritz, the Hôtel du Palais is close to many points of interest such as the casino (2 minutes on foot), the city center (10 minutes on foot) and the golf course from Biarritz-Le-Phare (10 minutes by car). Biarritz-Pays Basque Airport is also just 3 km from the hotel. Enjoy a luxury stay in a unique historic setting at the Hôtel du Palais Biarritz.
5 good reasons to choose Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt for your next stay
Top Hotel France highly recommends Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt for the following 5 reasons that will make your stay an unforgettable experience:
1. Privileged location on the beach of Biarritz
2. Wellness services with two large outdoor swimming pools and a spa/gym
3. Rooms and suites with breathtaking views of the Atlantic Ocean
4. Exceptional culinary experience with a restaurant offering contemporary French cuisine and a bar offering a selection of cocktails
5. Activities for children and ideal location to discover Biarritz and its points of interest.
Accommodation nearby
Are you looking for accommodation near the Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt for your next stay, weekend or holiday in Aquitaine? Use our Booking map widget to find the best hotels and accommodations available in the area. Discover the most advantageous offers and availability for your period of stay. Whether you're looking for a luxurious hotel, a quaint guesthouse or a convenient apartment, this interactive map will help you find the perfect accommodation for your Aquitaine trip to Biarritz.
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Housing type
Hotel du Palais Biarritz, part of the Unbound by Hyatt collection, offers a variety of accommodation types to suit the needs and preferences of every traveler. Rooms offer stunning beach or ocean views, with king-size beds or twin beds for the ultimate in comfort. Deluxe rooms and suites offer more spacious spaces and additional amenities for an even more enjoyable stay. Family and Imperial suites are perfect for families or groups, offering king-size beds and twin beds to accommodate up to four people. The Junior Suites offer a separate living area for added privacy, while the Royal Suite offers the ultimate luxury experience with a large double bed and premium amenities. Whether you are looking for a single room or a luxury suite, the Hôtel du Palais Biarritz has everything you need for an unforgettable stay.
Location
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1, Avenue de l'Imperatrice, 64200 Biarritz, France
Ranking
Equipment and amenities
The Hotel du Palais Biarritz, part of the Unbound by Hyatt collection, offers a variety of facilities for guests. Outdoor furniture is available to enjoy the waterfront, sun terrace and garden. Guests can also rent bicycles to explore the surrounding area or take part in aerobics classes and attend concerts and shows at an additional cost. Themed dinners are also offered.
Off-property guests can enjoy walking tours, visit temporary art galleries, travel to the beach, kids' club, and on-site water sports facilities for an additional fee. Horse riding, cycling and hiking are also available nearby. Guests can also take advantage of the children's playground and the golf courses within 3 km at an additional cost.
The hotel restaurant offers a buffet with options for children, special diet menus on request, a snack bar, breakfast in the room, a bar and valet parking. The car park is accessible to people with reduced mobility and an invoice can be provided on request. Concierge, luggage storage, tour desk, currency exchange, and express check-in/check-out services are also available. Guests can enjoy children's outdoor games, board games/puzzles, and babysitting services for a fee. Daily maid service, ironing service, dry cleaning and laundry/laundry service are also available at an additional cost. Meeting/Banquet rooms are available at an additional cost.
The hotel has fire extinguishers, surveillance cameras outside the establishment, surveillance cameras in common areas, smoke detectors, security alarm and access cards to ensure safety. customer safety. Security is provided 24 hours a day and guests can use a safe. Bowls and a basket for pets are also available.
The rooms are equipped with air conditioning, are completely non-smoking and have heating. Guests can rent cars and soundproof rooms, elevators, family rooms, hair/beauty salon, facilities for the disabled, non-smoking rooms, room service, restrooms with bars Support and wheelchair access are also available.
The heated pool and saltwater pool are open year round and are available for all ages. Pool/beach towels, sun loungers or beach chairs and umbrellas are also available. The children's pool is also available. Gym/spa locker rooms, personal trainers, fitness classes, yoga classes, fitness, spa/wellness packages, foot bath, spa/relaxation corner, hot tub steam, spa, body wrap, body scrub, body care, hairdressing, coloring, haircut, pedicure, manicure, hair care, makeup, waxing, body care facial and beauty services are also available. Guests can also take advantage of the steam room, hot tub/jacuzzi, massages at an additional cost, spa and wellness center, solarium, fitness center and sauna.
Staff speak German, English, Spanish, French, Italian, Dutch, Portuguese and Russian to meet customer needs.
Reviews and Ratings
During our stay at the Hotel Palais Biarritz, we were impressed by the luxurious setting and the privileged location on the beach of Biarritz. The rooms were furnished with a mix of antiques and modern furniture, with stunning views of the Atlantic Ocean. The service was impeccable and the staff was courteous and attentive. We also enjoyed the spa/gym and wellness facilities, as well as the varied dining options. The activities for children and the ideal location to discover Biarritz allowed us to spend unforgettable moments. We loved our stay at Hotel du Palais Biarritz, in The Unbound Collection by Hyatt. For those looking for a luxury stay, we highly recommend this property for an unforgettable vacation.
Weekend stay ideas
1. Enjoy the beach: The Hotel du Palais is located on Biarritz beach, one of the most beautiful beaches on the Basque coast. Take advantage of the sun, the sea and the waves to relax and have fun.
2. Discover the city of Biarritz: Biarritz is a charming city with many tourist sites to visit, such as the Biarritz lighthouse, the Rock of the Virgin, the Museum of the Sea, the Casino of Biarritz, etc.
3. Go shopping: Biarritz is a shopping city with many shops selling fashion, jewelry, souvenirs, etc. You can also visit the local market to buy fresh and local products.
4. Take advantage of water activities: Biarritz is an ideal place to practice water sports such as surfing, paddleboarding, kayaking, sailing, etc. You can rent equipment or take lessons with professionals.
5. Relax at the spa: The Hotel du Palais has a luxury spa where you can enjoy massages, facials, hot tubs, saunas, and more.
6. Play golf: Biarritz is known for its world-class golf courses. You can play on one of the many golf courses in the area.
7. Taste Basque cuisine: Basque cuisine is famous for its tasty dishes and delicious wines. You can taste local specialties in the restaurants of Biarritz or in the tapas bars.
8. Visit the picturesque villages: The region of Biarritz is full of picturesque villages such as Saint-Jean-de-Luz, Bidart, Guéthary, etc. You can visit these villages to discover the Basque culture and admire the magnificent landscapes.
9. Attend cultural events: Biarritz is a lively city with many cultural events throughout the year, such as music festivals, art exhibitions, dance performances, etc.
10. Take a day trip: The Biarritz region is surrounded by beautiful natural landscapes such as the Pyrenees, the Spanish Basque coast, etc. You can take a day trip to discover these amazing places.
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Nearby activities
The surroundings of the Hotel du Palais Biarritz offer a multitude of activities for travelers in search of entertainment and discovery. Here is a non-exhaustive list of activities near the hotel, with their respective distances:
Grande Plage Beach
- Distance: 0,1 km
- Description: Grande Plage beach is one of the most famous in Biarritz. It offers breathtaking views of the Atlantic Ocean and is ideal for swimming, sunbathing or practicing water sports.
Museum of the Sea
- Distance: 0,5 km
- Description: The Musée de la Mer is a must-see place for marine life enthusiasts. It is home to a wide variety of marine species, from sharks to seals to sea turtles.
Biarritz Lighthouse
- Distance: 1,2 km
- Description: The Biarritz Lighthouse is an emblematic monument of the city. It offers a panoramic view of the Basque coast and the Pyrenees.
The Rock of the Virgin
- Distance: 0,8 km
- Description: The Rocher de la Vierge is a spectacular natural site located on the edge of the ocean. It is accessible by a pedestrian bridge and offers a breathtaking view of the Basque coast.
Biarritz Casino
- Distance: 0,5 km
- Description: The Casino de Biarritz is an essential entertainment venue for gambling enthusiasts. It also offers shows and concerts throughout the year.
Lighthouse Golf
- Distance: 1,5 km
- Description: The Golf du Phare is an internationally renowned golf course located near the hotel. It offers breathtaking views of the Atlantic Ocean and the Pyrenees.
In short, the surroundings of the Hôtel du Palais Biarritz are full of activities for all tastes and all ages. Whether you are looking for relaxation, discovery or entertainment, you will inevitably find what you are looking for near the hotel.
Nearby Restaurants
The surroundings of the Hotel du Palais Biarritz are full of quality restaurants, offering a variety of cuisines to satisfy all tastes. Here is a list of some of the best restaurants near the hotel:
Restaurant Le Bistro Gourmet
- Distance: 0,2 km
- French cuisine
- Specialties: foie gras, duck breast, crème brûlée
The Surfing Restaurant
- Distance: 0,3 km
- Cuisine: seafood
- Specialties: oysters, mussels, lobster
The Foie Gras Counter Restaurant
- Distance: 0,4 km
- French cuisine
- Specialties: foie gras, duck confit, tarte tatin
Restaurant Le Pim’pi
- Distance: 0,5 km
- Cuisine: Spanish
- Specialties: tapas, paella, sangria
Restaurant Le Clos Basque
- Distance: 0,6 km
- Cuisine: Basque
- Specialties: veal axoa, piperade, Basque cake
Whether you are looking for local or international cuisine, you will certainly find a restaurant to your liking near the Hôtel du Palais Biarritz. Enjoy your food !
Access and transport
The surroundings of the Hotel du Palais Biarritz, in The Unbound Collection by Hyatt, offer easy access to several airports and public transport. Here is an overview of what you can find in the vicinity of the hotel:
Airports
- Biarritz Pays Basque Airport is just 5 kilometers from the hotel, or around 15 minutes by car.
- San Sebastian airport is about 30 kilometers from the hotel, or about 40 minutes by car.
- Bordeaux-Mérignac airport is about 200 kilometers from the hotel, or about 2 hours by car.
Public transport
- Biarritz train station is about 2 kilometers from the hotel, about 5 minutes by car or 20 minutes on foot.
- Several bus lines serve the city of Biarritz and its surroundings, with stops near the hotel.
- Taxis are also available to take you wherever you want.
Whether you arrive by plane or train, or wish to explore the city using public transport, the surroundings of the Hotel du Palais Biarritz offer many options for getting around quickly and easily.
Weather
Top Hotel France provides you with updated weather forecasts to help you plan your stay at: Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt located in Aquitaine. Whether you want to explore the city in bright sunshine or warm up in your comfortable accommodation on a rainy day, you can make sure you're well prepared by checking the weather forecast here. Our easy-to-use weather tool lets you see current conditions and forecasts for the next few days, so you can plan accordingly and make the most of your stay.
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Videos (Beta)
Discover the establishment: Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt on video thanks to Top Hotel France on YouTube. You can find videos posted by Internet users to give you an authentic and complete overview of the hotel. If no Internet user has posted a video of the establishment, this means that there has not yet been a video customer experience.
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Authentic Review Statistics
On the platform Top Hotel France, the establishment: Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt collected 65 customer reviews.
These reviews, based on real experiences, contribute to the average rating of On 9 10 of the establishment.
Each review takes into account specific criteria: staff, comfort, free Wi-Fi connection, equipment, value for money, cleanliness and geographical location.
These factors combined provide an overview of the establishment, evaluated by the travelers themselves.
On Top Hotel France, each new opinion has the potential to influence the average rating of the establishment, and therefore to impact the ranking.
Therefore, your contribution is essential.
By adding your review, you enrich the existing statistics and help future travelers to obtain a more precise image of the establishment: Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt.
Your active participation is the key to the constant evolution of the data presented on Top Hotel France.
Contribute today and participate in the creation of a travel guide based on concrete and authentic data.
These reviews, based on real experiences, contribute to the average rating of On 9 10 of the establishment.
Each review takes into account specific criteria: staff, comfort, free Wi-Fi connection, equipment, value for money, cleanliness and geographical location.
These factors combined provide an overview of the establishment, evaluated by the travelers themselves.
On Top Hotel France, each new opinion has the potential to influence the average rating of the establishment, and therefore to impact the ranking.
Therefore, your contribution is essential.
By adding your review, you enrich the existing statistics and help future travelers to obtain a more precise image of the establishment: Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt.
Your active participation is the key to the constant evolution of the data presented on Top Hotel France.
Contribute today and participate in the creation of a travel guide based on concrete and authentic data.
To know
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CheckinFrom 15 noon
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The startFrom 7:00 am to 12:00 pm
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PetsPets are allowed (a supplement may apply).
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Means of payment acceptedMastercard, Visa, JCB, Diners Club, American Express, Cash
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Spoken languagesGerman, English, Spanish, French, Italian, Dutch, Portuguese, Russian
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Price of the day728 €
Faq
Where is Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt located?
The property: Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is located at the following address: 1, Avenue de l'Impératrice, 64200 Biarritz, France, 43.48540, -1.55637, in the Aquitaine region.
What are 5 good reasons to stay at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
The 5 good reasons to stay at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt are as follows:
1. Privileged location on the beach of Biarritz
2. Wellness services with two large outdoor swimming pools and a spa/gym
3. Rooms and suites with breathtaking views of the Atlantic Ocean
4. Exceptional culinary experience with a restaurant offering contemporary French cuisine and a bar offering a selection of cocktails
5. Activities for children and ideal location to discover Biarritz and its points of interest.
How do I book a room at: Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
To book a room, click on this link: book a room at: Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt.
What methods of payment are accepted at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
The methods of payment accepted at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt are as follows: Mastercard, Visa, JCB, Diners Club, American Express, Cash.
Which languages are spoken at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
Languages spoken at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt are: German, English, Spanish, French, Italian, Dutch, Portuguese, Russian.
Are pets allowed at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
The pet policy at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is as follows: Pets are allowed (surcharges may apply).
What are the check-in and check-out times at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
At Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt, check-in time is: "From 7:00 a.m. to 12:00 p.m." and check-out time is: "From 15:00 p.m.". If you require early check-in or late check-out, please contact reception to see if this is possible and if there are any additional charges associated.
How many stars does the hotel have: "Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt"?
The property: Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt has 5 stars. This ranking makes it one of the best hotels in France.
How does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt ensure cleanliness of rooms and common areas to ensure guest health safety?
Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt has implemented cleaning and safety measures to ensure that rooms and common areas are clean in accordance with current health standards. These measures may include regularly cleaning and disinfecting high-touch surfaces, washing linens and towels at a high temperature, using disinfectant products, and following ALLSAFE brand standard cleaning and disinfecting practices. (Accor Hotels) and/or practices of Bureau Veritas (third-party expert - worldwide). Please contact the reception for more information on the specific measures put in place at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt.
What social distancing measures are in place at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt to ensure guest health and safety?
Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt has implemented social distancing measures to ensure the health and safety of its guests. These measures may include contactless check-in and check-out, cashless payment methods, installation of protective acrylic panels in main contact areas, keeping rooms unoccupied for 24 hours between each stay, the implementation of contactless room service, as well as specific measures to guarantee social distancing in public spaces. Please contact the reception for more information on the specific measures put in place at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt.
How does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt keep its guests and staff safe with security measures?
Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt places great importance on the safety of its guests and staff. Safety measures may include the wearing of personal protective equipment by staff, temperature screening of staff members, the availability of mouth masks for customers, the requirement to wear mouth masks in public areas of the hotel, the supply of hydroalcoholic gel, reinforced hygiene measures for the catering service, as well as the provision of individually wrapped food. Please contact the reception for more information on the specific measures put in place at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt.
What services and highlights does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offer?
Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offers a variety of services to meet the needs of its guests. Some of the property's highlights include knowledgeable and attentive staff, modern and comfortable facilities, quality amenities and a range of conveniences to ensure an enjoyable stay. The establishment is also concerned about the satisfaction of its customers and strives to provide personalized service to meet their specific needs. Plus, it's conveniently located, providing easy access to local attractions and essential amenities. Don't wait any longer to book your stay at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt and take advantage of all the advantages it has to offer!
Contact information
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Website:https://www.hyatt.com/fr-FR/hotel/france/hotel-du-palais-biarritz/biqub
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External links
Google Hotel Guide
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David Nante
April 22, 2022 at 2:32 pmIncredible experience. Unplanned stop, we decided to stay there for one night after visiting 2 rooms. The staff is incredibly nice at all levels. You feel at home there. The rooms are largely up to par. You will necessarily have a good stay and an excellent night. Essential breakfast far above our expectations.
Chloe ML
May 5, 2022 at 8:56 amWe went one evening for a drink at Napoleon III. The staff is warm and attentive (special mention to Mohamed and the bartenders). We will come back with great pleasure!
Christeo Collet
August 28, 2022 at 11:21 amExceptional place, steeped in history. The rooms are very comfortable. The restaurant, with a fabulous view of the sea, serves refined and exquisite cuisine. The spa is very nice, special mention to the very cozy rest room. It is a palace worthy of the name, thanks also, beyond the magic of the place, to the exceptional quality of the staff who will make your stay unique!
Paquita
September 10, 2022 at 8:51 amThis exceptional place has lost its prestige.
The staff does its best but does not offer the service and benefits expected of a 5-star palace.
It's hard to find a member of staff who knows how to speak English, as for the quality of the dishes presented, the cuisine is much better in the restaurants of the city!
If this mythical place does not quickly raise the bar, it risks losing all its loyal and demanding clientele.
Sylvie COUTAN
September 13, 2022 at 3:12 pmSuperb place
Congratulations to the staff for their kindness and professionalism.
I had lunch at the restaurant, very good and refined cuisine, it was a professional lunch.
I will come back with pleasure.
Anne-Laure Verouil
October 7, 2022 at 6:02 amThe place is fabulous, we had a great time.
A little disappointed with the spa experience (the aquagym equipment on the edge of the pool gives the impression of not being in a luxury place, the massage jets were not working, no shampoo and no minimum beauty in the locker room).
A few years ago the quality was more satisfactory for me. Maybe my level of requirement has increased…
For lunch in the splendid rest room/bar, it would be nice to present the drinks and salad menu.
The service did not know how to tell us about the wine, we do not ask much for such an establishment.
The message must be constructive and I am certain that the spa teams will improve the experience of its customers.
Available to discuss with management.
Marine Gourlay
October 8, 2022 at 4:04 pmI discovered this hotel last week and I was amazed by the professionalism of the teams. The sea view room is magnificent, waking up to the sound of the waves is a real luxury. The beach, accessible in a few seconds, calls us for a morning stroll as soon as we wake up.. as for the restaurant, breakfast and dinner were perfect in every way, I really enjoyed myself! The history of the place also won me over... a stay out of time! Can't wait to go back!
Albert
October 9, 2022 at 5:43 pmwe will return
+the class. the number and the attention of the staff
breakfast
-the repetitive card to the point of not coming more than twice
Philippe
October 14, 2022 at 10:37 pmExceptional and historic hotel!
+Luxury is felt everywhere. Numerous and attentive staff. The best!
-Maybe the hair dryer to change...
Roman
October 21, 2022 at 9:36 pmyou want to dream and let go? It's the perfect place
+I appreciated the setting, the service and the welcome, the charm of the place and the authenticity.
the kitchen and the services in the rooms.
the spa is incredible, only small point the gym to revisit for regular people but very good all the same!
-nothing everything is perfectly orchestrated
Florence
October 23, 2022 at 2:26 pmAlright . Unavoidable
+Home.
emplacement
architecture
-classic bedroom bathroom
the dining room in the evening not warm
Nicolas
October 30, 2022 at 5:46 pmpast time class
+Building, location, terrace, renovated room
service
-price a bit high
Thierry
November 1, 2022 at 3:11 amExceptional
+Very high quality establishment
-Breakfast service a little slow but … Covid obliges! That said exceptional setting
veronica mounet
November 7, 2022 at 11:01 pmWe spent a weekend my children and myself, wonderful, both by the place, in a magnificent suite with a view of the ocean. The staff is always available, attentive.
To redo…
billvol
November 16, 2022 at 9:35 am5 days at the Palace of Biarritz
+The location of the hotel and the majestic setting of the interior and exterior building
-A bit run down. The wooden floors creak under the carpet which is very unpleasant for a 5 star.
At breakfast there is always an ingredient that is missing to accompany the 50 euro omelet (bacon, potatoes, etc.) it is not acceptable for a hotel of this level, moreover, the buffet is more of the common type and unchanged at the course of the week
Gregoire
December 1, 2022 at 7:56 amFabulous
+Superb hotel very well renovated
-Still some small adjustments of operation and finishes
Philippe
December 6, 2022 at 12:13 pmSuperb destination.
+All-you-can-eat breakfast with sea view. Staff always available even at the pool.
-TV reception quality
Philippe
December 8, 2022 at 2:18 amVery good, but still not perfect...
+The location in the heart of the city.
Guerlain hygiene products.
The beauty of the details (flowers, furniture, carpets, etc.) and the cozy atmosphere.
-The bathroom a bit small. The bath mat does not fit under the shower door.
There is no door between that of the bedroom and the sleeping area, so that noise from the hallway is more attenuated.
The double bed has two single mattresses pushed together, which is very uncomfortable… the mattresses move apart during the night…
There are no welcome touches in the room.
Parking at 30€… it's out of place!!
Alain
December 11, 2022 at 3:36 pmExceptional
+A place of dreams. Exceptional staff.
-Everything was perfect
Thomas
December 18, 2022 at 10:41 pmVery nice establishment!
+Excellent breakfast. Very clean room and beautiful bathroom. Staff at the top. Comfort.
-Check-in length.
Etienne
December 26, 2022 at 11:37 amExceptional
+very nice suite with sea view! super friendly staff and perfect service!
-nothing to report
Soca2
December 30, 2022 at 4:52 amFabulous
+The welcome upon arrival, the kindness and professionalism of the whole team
The excellent breakfast
the spa
-The excessive price of a glass of champagne or a glass of wine for a really minimal quantity
I have frequented many hotels of this style and I do not remember this fact
It's a shame it does not encourage recommending
.it would be enough just a little more not to have the impression of being trapped.
Anne
January 3, 2023 at 2:29 pmmagic
+the service is exceptional
-staff uniforms, too thick uniforms
Sandrine
January 5, 2023 at 12:51 amperfect
+Decoration combining, with charm and taste, the historic and the modern; perfect bedding, attentive and impeccable service. The most beautiful view of Biarritz both from the hotel and from the swimming pool. The gastronomic restaurant of La Rotonde combines the inventiveness of the cuisine, the quality of the service and a breathtaking view
Excellent room service
-difficulty of service in the lounge probably due to the proximity of the post covid reopening
Anonymous
January 7, 2023 at 2:02 amExceptional
+Home
View
The geographic location
Top notch staff and service
Dishes and cocktails
-Everything was perfect
Martine
January 15, 2023 at 11:01 amExceptional
+All!
The location facing the ocean, the beauty of the place, the discretion but the efficiency of the staff.
-Nothing
Marc
January 22, 2023 at 8:49 amPalais Royal
+Sublime Palace
Very good restaurant
Nice wine list
perfect service
Everything is beautiful and magical
-Everything was perfect
Nicolas
January 30, 2023 at 8:07 amGood 5* but too light for a palace
+Geographical location, exhibitions
-Disappointing for a palace
Edge
February 2, 2023 at 5:32 pmSuperb hotel renovated and well located
+Everything was perfect, food, service, pool
-No terrace
Jean Paul
February 4, 2023 at 7:00 pmAn unforgettable memory
+The view, respect for the soul of the hotel, dinner in the evening
-Squeezed oranges for breakfast tasted bad
Virginia
February 4, 2023 at 8:53 pmStop and take the time to discover the chef and his pastry chef. a moment of pure happiness awaits you.
+The palace is splendid with a prime location, the dining room faces the sea, a beautiful indoor and outdoor swimming pool, spa, sauna and hammam: everything is there to spend a wonderful day. And when the evening comes, it's time for gastro, the chef and the pastry chef are extraordinary… congratulations what a talent: you are in my top three: p.pairet, g.savoy and you 2! Thank you for this beautiful moment, I will come back.
-the rooms, although renovated, lack charm and class. the golden frame around the TV, completely has-been and moreover poorly made - visible cables, the bedside lamps are outdated and the small table seems straight out of IKEA => not worthy of the brand and the luxury French of which they should be the ambassadors.
Sophie
February 7, 2023 at 7:34 pmunforgettable stay, we will come back
+magnificent renovation, extraordinary view, unique hotel, comfort and luxury
-the bar and restaurant service is not up to par, we waited a lot / the trainees were charming but not yet experienced at the start of the season – otherwise everything is very good
Aurelie
February 15, 2023 at 10:40 amNice establishment. Splendid environment
+Location, friendliness of staff
-Slightly narrow bathroom with a small shower. The toilets separated simply by a sandblasted glass door. The sink didn't drain well
Nicolas
February 22, 2023 at 10:22 amAn unforgettable parenthesis
+Everything was magical at the Hotel du Palais. unfortunately we didn't have much access to the brasserie and the restaurant of La Coupole but it was our fault, we had a doggie and that is understandable. we were also told when booking. but our little Wonder had a personalized welcome and lots of little gifts
The valet parking service is impeccable, the staff calm and charming, the upkeep of the rooms and common areas perfect.
See you soon ❤️❤️❤️
-A few unimportant details. Poor TV reception. The handles of the bathroom and bathtub helmets are difficult to grip and turn once your hands are wet. A little too many sources of light in the room at night (master switches in the room among others). But these are remarks to achieve excellence, nothing more
Pascal
March 4, 2023 at 1:59 pmgreat stay
+location and quality of facilities
-ras
Alexandre
March 5, 2023 at 6:50 amThe maximum
+All
Upscale
-Prstztions level palace so nothing to say
Aurelie
March 5, 2023 at 7:39 pman unforgettable memory in an exceptional place!
+a superb experience in a magnificent palace, with caring and very welcoming staff. Exteriors and swimming pool very well maintained. Extraordinary La Rotonde restaurant with top-of-the-range service and dishes that delight the taste buds. Simple and clean room.
-really a very small point…the sea view was not really facing the sea, you had to lean out of the window to see the ocean; given the price of the rooms for us, non-VIP, it was a bit of a shame.
Corinne
March 6, 2023 at 10:44 pmVERY PLEASANT STAY in this establishment!
+Everything: the hotel, the Spa, the Bar, the Restaurant and the Room…
-parking price
Chris
March 7, 2023 at 3:57 amFabulous location
+Services
-Uneven breakfast service
Anonymous
March 12, 2023 at 3:47 pmFabulous
+The high level of restaurants
-Nothing
Herve
March 19, 2023 at 5:34 pmDream weekend in a prestigious hotel!
+Exceptional setting, prestigious hotel, remarkable welcome.
High class room.
Breakfast.
Delicate attention to the reception: champagne offered for wedding anniversary.
-A little disappointed by the dishes offered in the restaurant on the house side with, on the other hand, impeccable service.
Florence
March 19, 2023 at 7:35 pmFabulous
+Emblematic location, the completely renovated Hôtel du Palais knows how to meet the expectations of a demanding clientele.
-A slight downside, the price of breakfast despite its high quality.
Parsifal123
March 25, 2023 at 10:37 ammagnificent
+Magical place and caring staff. Our suite was sublime and the sea view was magical. To do and redo.
-Everything was perfect.
Francoise
March 26, 2023 at 12:36 pmI like this place and as soon as I can I stop there even for one night
+Welcome, exceptional decor, historic sites etc etc
-everything would have been perfect except lack of staff to pick up our car and our luggage the manager had to do everything!!
Catherine
March 31, 2023 at 11:10 pmLuxurious disconnection.
+The friendliness and attention of the staff. The quality of the facilities (swimming pool, spa, etc.) and the breakfast buffet.
-The narrowness of the bathroom and especially that of the shower.
Roger
April 1, 2023 at 1:33 pmVery nice renovation
+Very nice renovation for this palace set on the sand of the beach in Biarritz. Impeccable service, sublime sea view rooms, heated seawater swimming pool… Magnificent!
-RAS
Cécile
April 4, 2023 at 2:26 pmA Palace that deserves its name
+Exceptional location, charming and impeccable service, dream pool, perfect Spa and massages, good food. Stay to reschedule.
-Long lunch service
Steve Steve
April 9, 2023 at 5:47 pmAvoid completely! Reservation made for 14 p.m. we arrived at 30 p.m., I drove 14 hours to come and eat at this place.
They tell me the kitchens are closed! Then we install me difficult in the living room we wait 25 minutes before someone decides to come see us to take our order. Then for the restoration we are invited to go on the terrace and the 45 minute wait for a vulgar "imperial sandwich and tartare"!!
Sincerely value for money I invite you to go to the hotel which has a restaurant at REGINA!
Jean Philippe
April 11, 2023 at 5:57 amExceptional
+The location. A remarkable site. The beauty of the hotel. The staff very attentive and friendly.
-The swimming pool hours should be longer, especially in the morning.
Jeans
April 13, 2023 at 5:46 amTrès bien
+Very nice home
-Restaurant/bar service running in
Catherine Bevillard
April 16, 2023 at 5:18 amWhat can I say other than this taste step was worth more than the trip. At least once in his life to taste the pleasures of excellence and beauty. The place, the setting, the welcome and the permanent discretion of all the staff members.
Treat yourself to an exceptional dream moment.
Matthew
April 19, 2023 at 2:29 pmfabulous
+any
-seasonal staff without much experience
Laurent
April 20, 2023 at 11:40 amMagical stay at the Hotel du Palzis Biarritz
+The location of this wonderful hotel. The attention of the staff the comfortable junior suite the restaurant with an exceptional terrace the swimming pool
-Nothing
Stephane
April 20, 2023 at 4:14 pmExceptional
+A prestigious hotel, a view of the ocean and magnificent Biarritz. Friendly staff.
-Nothing
Helene
April 28, 2023 at 8:46 pmFabulous
+Place
-Toll parking ! The price of the room is really exaggerated
Simone
May 7, 2023 at 5:18 amStunning hotel
+Everything was absolutely perfect.
-The spa should be renovated and is quite disappointing compared to the rest of the hotel
Piechaud
May 15, 2023 at 5:06 amExceptional
+The magic of the site.
The quality and taste of the decoration
But above all the excellence of the service
-The dinner was… random but we forgive the room for everything.
Mariesylvie
May 24, 2023 at 9:31 pmFabulous
+Very nice hotel perfectly renovated.
The welcome was very good, the room beautiful, the breakfast is excellent with quality products. The staff is attentive.
-Small flat: the drain of the bathtub did not work, this should have been checked before the occupation of the room.
Philippe
May 28, 2023 at 5:57 pmIdyllic
+From the welcome to the restaurant, everything was perfect: a big thank you.
-The coffee machine should be pre-filled… you have to find a negative point!
Stéphane
May 29, 2023 at 10:34 pmPerfect!
+Superb quality everywhere! Dinner at the gourmet restaurant. Wonderful breakfasts…
-Nothing.
Nelson
May 30, 2023 at 8:16 amvery good stay
+all about hotel, staff and location
nothing to say it deserves 10/10
-hotel clientele: the real downside
wealthy people who have forgotten what a child is in terms of noises, cries etc… a large part of the haughty clientele. ..
Mehdi
June 1, 2023 at 12:02 pmCould still do better given the price
+Perfect location, luxury and beauty of the historic building, especially the common areas. Kindness and perfect service from the staff. Excellent, hearty breakfast in a beautiful location.
-Considering the price, I seek perfection so the elements that I indicate here might not have been found in another establishment: – the room is a bit small, especially the bathroom, barely larger than at the hotel ibis without bathtub! What had not been specified to me. - The view of the ocean is quite limited without a balcony and not really a clear view. – -The water in the jacuzzi and imperial spa is much too cold, it's not pleasant. The hammam is closed without explanation. - On the day of departure, I am given a parking lot even though I don't have a car, I was reimbursed immediately but this is inappropriate given the standing.
Marie
June 7, 2023 at 4:09 pmTrès bien
+The place .. the staff .. the spa
-Nothing
Carpenter
June 12, 2023 at 9:25 pmGreat. We've been going there for 35 years
+Super
-Seen with the manager
Silvan
June 13, 2023 at 12:56 pmA Palace but to be reviewed
+Location, Spa, Beauty of the park,
-Quality of catering service (time
waiting times for all services, Room service
very poor quality, errors in the
preparation of dishes …)
Phlegm and casualness of part of the
personnel