Le Grand Pavillon Chantilly
4-star hotel - Picardy - Vineuil-Saint-Firmin
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Average price range€€€ (€150 - €300)
- Booking
Top Hotel France is proud to present Le Grand Pavillon Chantilly, a 4-star hotel located in the charming town of Vineuil-Saint-Firmin in Picardy. Nestled in the heart of a green setting, this prestigious hotel offers you an unforgettable stay in an idyllic setting. With its prestigious address on the Route de Senlis, Le Grand Pavillon Chantilly is the ideal place for travelers looking for luxury and comfort. Discover this exceptional establishment now and let yourself be seduced by its timeless charm.
The hotel Le Grand Pavillon Chantilly was founded in 1927 by the Rothschild family. Located in the Chantilly estate, it was built in an architectural style typical of the region, with noble materials such as stone and wood. Over the years, the hotel has hosted many prestigious guests, such as members of the British royal family and personalities from the world of arts and culture. In 2018, the hotel was completely renovated to offer modern comfort while preserving its charm of yesteryear. Today, Le Grand Pavillon Chantilly is an ideal place to stay for travelers in search of authenticity and refinement.
The Grand Pavillon Chantilly is a luxury hotel located just 40 km from Paris and 3,8 km from Chantilly. With its air-conditioned rooms, its indoor swimming pool, its hammam, its gourmet restaurant, its bar and its shared lounge, this establishment offers comfortable and luxurious accommodation for an unforgettable relaxing stay. Plus, free Wi-Fi throughout the hotel will keep you connected at all times.
The rooms of the Grand Pavillon Chantilly are equipped with all the necessary comfort for a restful sleep. Each room has a wardrobe, kettle, minibar, safe, flat-screen TV and private bathroom with shower. Some rooms even have a balcony to enjoy the fresh air and garden view. Bed linen and towels are provided for your comfort.
The Grand Pavillon Chantilly restaurant offers gourmet cuisine for tasty meals. In the morning, a continental breakfast is served to start your day in style. You can also enjoy a drink at the bar to relax at the end of the day.
The hotel has a gym for sports enthusiasts, as well as a wellness area including a sauna to relax. You can also relax in the garden or explore the surroundings with the bicycle rental service. A kids' club is also available for younger guests.
The Grand Pavillon Chantilly is ideally located to discover the region. In addition, Paris-Charles-de-Gaulle airport is only 21 km from the hotel, and an airport shuttle service can be provided at an additional cost. Free parking is also available on site for hotel guests.
Top Hotel France strongly recommends the establishment: Le Grand Pavillon Chantilly for the following 5 reasons which will make your stay an unforgettable experience:
1. Comfortable and luxurious accommodation for an unforgettable relaxing stay.
2. Spacious and comfortable bedrooms for restful sleep.
3. A gourmet kitchen and a continental breakfast for tasty meals.
4. Wellness and sports facilities for total relaxation.
5. Convenient location and airport shuttle service for a stress-free stay.
The Grand Pavillon Chantilly offers a variety of accommodation types to meet the needs and preferences of each client. Classic double rooms come with either one large double bed or two single beds, while executive suites offer one extra large double bed for ultimate comfort.
For those looking to enjoy the outdoors, the double rooms with terrace offer stunning views of the surroundings. Duplex rooms offer extra space to relax and unwind.
Superior double rooms are equipped with two single beds or a large double bed for more flexibility. Junior suites and suites offer additional living space with a sofa bed for added comfort.
The Presidential Suite is the most luxurious of them all, with an extra large double bed for restful sleep. Finally, the superior suite offers a spacious living area with a sofa bed for added comfort.
Whether you are traveling alone, as a couple or with your family, Le Grand Pavillon Chantilly has the perfect type of accommodation for you.
4 Route de Senlis, 60500 Vineuil-Saint-Firmin, France
The Grand Pavillon Chantilly is a luxury establishment that offers a wide range of services to make your stay pleasant and comfortable. The rooms are equipped with everything you need to feel at home, including toilet paper, towels, slippers, private bathroom with free toiletries, bathrobe, hair dryer, shower, linens, wardrobe or closet, alarm clock, outdoor furniture, sun terrace, garden, coffee machine, electric kettle, socket near the bed and clothes rack.
At an additional cost, the property offers themed dinners, bike tours, walking tours, horse riding lessons, cycling and golf courses (within 3 km). Children can enjoy the kids' club and indoor playground.
The hotel restaurant offers menus to suit all tastes, including special diet options, children's menus and a snack bar. You can also enjoy breakfast in the room, a bar and a minibar.
The property also offers convenient services such as an electric vehicle charging station, concierge service, luggage storage, 24-hour front desk, board games/puzzles, daily housekeeping, room service. ironing, dry cleaning, fax/photocopying and meeting/banquet facilities.
Security is a priority at the hotel, with fire extinguishers, surveillance cameras outside the property and in common areas, smoke detectors, security alarm, access cards, keys access, 24-hour security and a safe.
The rooms are equipped with air conditioning, tile/marble floor, heating, soundproofing, soundproof rooms, elevator, family rooms, ironing facilities, disabled facilities , iron, wake up/wake up service, room service, low handicap accessible sink, raised toilet, toilet with grab rails and are wheelchair accessible.
The establishment is open all year round and welcomes all ages. Pool/beach towels, sun loungers or beach chairs and gym/spa locker rooms are also available. You can enjoy yoga classes, fitness classes, body massages, couples massages, back massages, spa/wellness packages, spa/relaxation corner, spa, sunbeds or beach, hammam, massages, spa and wellness center.
The staff speak English and French to help you make the most of your stay.
We had the chance to stay at the Grand Pavillon Chantilly and are delighted to be able to share our experience with you. The room we selected was spacious and comfortable with a neat decoration. The hotel offers great comfort with free high-speed Wi-Fi and modern facilities.
The staff were extremely helpful and attentive, and always made time to answer our questions and give us tips on things to see and do in the area. The hotel offers plenty of entertainment activities to keep kids happy, including a kids' club, indoor play area, and yoga classes for adults.
The breakfast was delicious and varied, with a selection of sweet and savory dishes to suit all tastes. The gourmet restaurant was one of the highlights of our stay: we enjoyed the delicious dishes offered and the impeccable service.
We took advantage of the indoor swimming pool to end our stay in a relaxed way. Finally, the location of the hotel is perfect for those who wish to take advantage of the surroundings, just 40 km from the French capital.
In short, Le Grand Pavillon Chantilly is an ideal place for those looking for a luxurious and unforgettable stay in a green and charming setting. We highly recommend it and are sure you will enjoy it!
1. Visit the Chateau de Chantilly: This XNUMXth century chateau is famous for its art collection and formal gardens. You can admire works by Raphaël, Watteau, Delacroix and many others.
2. Go horseback riding: The Grand Parc de Chantilly is an ideal place for a horseback ride. You can discover the landscapes of the Chantilly forest and the park of the castle.
3. Discover the Horse Museum: This one-of-a-kind museum is dedicated to equestrian history and culture. You can admire art objects, costumes, saddles and harnesses.
4. Play golf: The Golf de Chantilly is one of the most beautiful golf courses in France. It offers spectacular views of the castle and the gardens.
5. Take a boat trip: The Grand Canal of Chantilly is a romantic place for a boat trip. You can admire the landscapes of the park and the castle from the water.
6. Taste local specialities: The Chantilly region is famous for its cheeses, wines and desserts. Do not miss to taste the whipped cream, the sugar tart and the maroilles cheese.
7. Go shopping: The city of Chantilly offers many fashion, decoration and craft shops. Here you can find original souvenirs and gifts to take home.
The surroundings of the Grand Pavillon Chantilly hotel offer a multitude of activities for travelers in search of entertainment and discovery. Here is a non-exhaustive list of activities near the hotel, with their respective distances:
The surroundings of the Grand Pavillon Chantilly hotel are therefore conducive to discovering the local culture, practicing sports and relaxing with family or friends. Travelers will thus be able to take full advantage of their stay in this beautiful region of France.
The surroundings of the Grand Pavillon Chantilly hotel are full of quality restaurants to satisfy all tastes. Here is a selection of some of the best establishments located near the hotel:
Whether you are looking for a high-level gastronomic experience or a simple and tasty meal, the surroundings of the Grand Pavillon Chantilly hotel offer a multitude of options to satisfy all palates.
The surroundings of the Hotel Grand Pavillon Chantilly offer many options for travelers looking to explore the area. Here is an overview of the airports and public transport available near the hotel.
In short, travelers who stay at the Grand Pavillon Chantilly hotel have easy access to the main airports in the region as well as public transport to explore the surrounding area. Whether traveling for business or leisure, the hotel's convenient location offers flexibility for travel.
White Picnic 2023
The Grand Pavilion Chantilly, Chantilly, France
Promotion Hotel Reel | Grand Pavilion Chantilly
Welcome to the Grand Pavillon Chantilly
Château de Chantilly Grove of the Grand Jet, XNUMXth century
Charming Chantilly
Chantilly, the cream of Picardy castles - Weather à la carte
The 5 good reasons to go to Chantilly
Chantilly, at the roots of the great Le Nôtre
1. Comfortable and luxurious accommodation for an unforgettable relaxing stay.
2. Spacious and comfortable bedrooms for restful sleep.
3. A gourmet kitchen and a continental breakfast for tasty meals.
4. Wellness and sports facilities for total relaxation.
5. Convenient location and airport shuttle service for a stress-free stay.
Anonymous
August 16, 2021 at 2:58 amThe Grand Pavillon Chantilly is a magnificent place that offers an experience of luxury and comfort. Located in a peaceful and green setting, this hotel is a real haven of peace for travelers looking for relaxation and tranquility.
The decoration of the hotel is simply sublime. The rooms are spacious and elegant, with high quality furniture and modern amenities. The bedding is comfortable and the view of the park is breathtaking. Everything is designed for the comfort and well-being of customers.
The service is also exceptional. The staff is attentive and professional, ready to meet all customer needs. The meals served in the restaurant are delicious and prepared with fresh, quality ingredients. The breakfast is particularly impressive, with a wide variety of sweet and savory dishes.
Finally, the location of the hotel is ideal for lovers of nature and culture. Chantilly Park is a short walk from the hotel, offering pleasant walks and outdoor activities. The region's castles and museums are also easily accessible, providing a unique cultural experience.
In summary, Le Grand Pavillon Chantilly is an exceptional luxury hotel that offers an unforgettable stay experience. The beauty of the place, the quality of the services and the ideal location make it a perfect choice for demanding travelers. Highly recommend to anyone looking for a place to relax and rejuvenate.
Anonymous
November 14, 2021 at 8:22 amI recently went to the Grand Pavillon Chantilly for a business event and was pleasantly surprised by the beauty and elegance of the place. The building itself is beautiful, with classic architecture and manicured gardens adding to the overall ambience. Inside, the function rooms are spacious and well equipped with everything we needed for our event.
The staff was also very professional and helpful throughout our stay. They responded to all of our requests quickly and efficiently, and made sure everything went smoothly. Also the food was delicious and well presented which added an extra touch to our experience.
All in all, I highly recommend the Grand Pavillon Chantilly for any professional or private event. It's a beautiful place, with professional and helpful staff, and a quality dining experience. If you are looking for an elegant and memorable venue for your next event, look no further than the Grand Pavillon Chantilly.
Anonymous
March 11, 2022 at 9:53 pmThe Grand Pavillon Chantilly is a magnificent place that offers an experience of luxury and comfort. Located in a peaceful and green setting, this hotel is a real haven of peace for travelers looking for relaxation and tranquility.
The decoration of the hotel is simply sublime. The rooms are spacious and elegant, with high quality furniture and modern amenities. The bedding is comfortable and the view of the park is breathtaking. Everything is designed for the comfort and well-being of customers.
The service is also exceptional. The staff is attentive and professional, ready to meet all customer needs. The meals served in the restaurant are delicious and prepared with fresh, quality ingredients. The breakfast is particularly impressive, with a wide variety of sweet and savory dishes.
Finally, the location of the hotel is ideal for lovers of nature and culture. Chantilly Park is a short walk from the hotel, offering pleasant walks and outdoor activities. The region's castles and museums are also easily accessible, providing a unique cultural experience.
In summary, Le Grand Pavillon Chantilly is an exceptional luxury hotel that offers an unforgettable stay experience. The beauty of the place, the quality of the services and the ideal location make it a perfect choice for demanding travelers. Highly recommend to anyone looking for a place to relax and rejuvenate.
Anais Andronico
May 19, 2022 at 11:20 pmArriving at a seminar at the hotel, I discovered a sublime setting, very competent and pleasant staff. A room dressed to the nines… in short, it was very good!!! Glad to have been able to enjoy a moment of calm in a small clearing sheltered from the noise….
I recommend !!
Mathilde Le Torriellec
June 6, 2022 at 5:23 pmExotic hotel, very beautiful.
An equally relaxing and spacious spa.
The suite booked was very nice.
Only downside, dusty places (be careful there are carpets)
Staff available and attentive!
Anaïs mrx
June 27, 2022 at 8:16 amA short romantic getaway, thanks to Cassandre at the reception who made sure we had a great time and who was extremely attentive to my request. The room was really perfect and impeccably clean. We are very well received, the smile and the sympathy of the receptionists make us know that we will spend a pleasant weekend. We will return with great pleasure.
Xavier CVT
August 31, 2022 at 8:52 pmHere is the typical example of the accumulation of small events that can lead to a very bad customer experience.
We booked this hotel to be near the Chateau de Chantilly. We had asked to be in a quiet room and we were spoiled… Arriving in the room, we discovered that we were placed in front of what seemed to be an air extractor with an incessant engine noise. We decided to go with it.
The pool, which works by slot reservation, had lockers that worked randomly, not locking or locking by overriding your code. Let's move on to the municipal swimming pool atmosphere even though minors weren't normally allowed in the slot we had reserved.
At the otherwise excellent meal, we waited in vain for the cheese platter…
Finally, back in the bedroom, we tried to sleep despite the air extraction outside and the presence of a buzzing electrical room adjoining our bedroom.
As we turned on the bedside lamp, the power went out in the bedroom. We had to call the reception with our mobile phone because the one in the room was not working properly.
It was the last straw and we decided to go home at 2:00 in the morning.
Note that the staff is very competent and attentive, we were offered an upgrade and help to move, but the damage was already done.
Lily Bird
September 14, 2022 at 10:43 amExtremely disappointed,
We booked a room with a double bed on arrival we are told that there are only single beds and that we have to pay a supplement…. nice surprise.
Room smelling badly of humidity, full ashtray on the terrace
Shower floor tile completely broken for 324€ it's starting to be excessive
Staff not at all friendly
Disappointing hotel charging prices for the location but not the height for the services.
The only positive point is the breakfast which is quite exceptional and fortunately given the pricing.
Manon
October 3, 2022 at 7:19 pmRelaxing weekend!
+The size of the bed, bathroom and bedroom.
The spa is very good and the treatments too.
Breakfast TB
Bar (Cocktail top)
-The Craft restaurant, disappointment compared to the other services offered.
Heating in the room.
Aurélien
October 6, 2022 at 2:35 amPerfect
+Nothing to say, everything was perfect, the reception of our dog in addition was attentive
-Nothing to complain about
Didier
October 8, 2022 at 2:32 amLovely place to rest after visiting Chantilly
+the hotel split into several buildings, the size of the room, the breakfast.
-Having to reserve a slot for the swimming pool and that these were already very full when we arrived.
Emilie
October 18, 2022 at 12:15 amExceptional
+The setting, the calm, the charm, the decor, the catering, the pool and spa area, the welcome and advice from Daphné at Craft
-The too high price of breakfast and the problem of the shower which worked badly
Carolane
October 19, 2022 at 6:04 amI do not recommend. Place too expensive for 2. I was not heard as wished at the spa.
+The breakfast is very good. Friendly staff.
-Very noisy swimming pool, the children are screaming and no one says anything, neither the staff nor the parents. The spa too noisy no staff to enforce zenitude.
Marc
October 20, 2022 at 8:39 amExcellent
+SPA area
-Kraft menu €52 (without drink) very expensive.
Hicham
October 22, 2022 at 4:29 amAll right
+The staff.
The bedding.
-The development in several spaces in winter.
Going to breakfast in the cold is a bit tricky.
Le
October 24, 2022 at 4:16 amAll right
+Everything was great! The suite was amazing!
-We encountered a problem during our one-night stay, my husband and I went to the spa and on returning to our suite we noticed a man in the room who told us he was a technician. We have not been warned of his arrival but we let him do his job without asking too many questions until we get home. My husband's wallet is currently missing €150. On the same evening when the technician came by, my husband received validation requests for transactions of €200 without him knowing where it came from. The only time we left the wallet unattended was when we went to the spa and that infamous technician was in the room.
I called you 4 hours ago when I came across the spa which took my contact details so that the reception could call me back, I am still waiting to hear from you.
Mathieu
October 25, 2022 at 6:12 amExceptional
+The comfort, the setting and the breakfast.
-Hard to say..
1000nc
October 27, 2022 at 11:35 pmTo flee, much too expensive for a very very poor service
+The setting, the spa very well
-1st room cleaning leaves something to be desired (dirt on the table and in the shower, black walls with traces and bare wires) and terrace in a pitiful state (dirty, cobwebs, moss, leaves...) so change for a cleaner room , but the walls of these two rooms are in a terrible state! Not to mention the unkempt exteriors, the smell of a wet dog in the entrance of the building, the cleaning lady who comes in without knocking at 10 a.m., the exorbitant prices of a restaurant whose service is provided by young people who are not there. that for 15 days and who have never done this job before… at 55th the menu you are welcomed in a canteen and no attention whatsoever at the hotel or at the restaurant when I had specified that it was a birthday… so I will definitely not recommend this hotel
RAIMBAULT Martine
October 30, 2022 at 1:05 amVery nice establishment, vast, pleasant, spacious rooms, non-separate toilets, bathrobes. Ironing board, comfortable King side bed. Very friendly and available staff. Cart to lead to the different buildings.
Very varied breakfast buffet, good quality.
Anonymous
November 1, 2022 at 11:41 pmBehind the scenery you fall from Charybdis to Scylla
+the place is superb the mill
-no information we took some time to find the reception we had to park our car in an outdoor car park and drag our suitcases on cobblestones no one to welcome us We arrived around 21:30 p.m. for room service forgot there is not much and no hot dish, if I have a bad tongue, a pizza Once you have made your choice, you have to see the reception is there, you no longer know the bar will do your room service for you because the kitchen is no longer there, in short, the friendly young man is dedicated and for the information the price of room service is not given but hey we know it is a service on the other hand if you want to eat in your room you have to add 15€ for it to be delivered to you. a small electric radiator on wheels is at the entrance to the bedroom the console of the air conditioning control box is behind the dressing room where you can not pass your hand In the bathroom the shower window does not close it is broken and huge pieces of glass are piled up in the corner of the latter And to finish, to make a coffee or use the kettle stuck in the dressing room, you have to use genius
Andrea
November 6, 2022 at 11:09 pmVery good stay but two or three things to review for a 4 star
+the breakfast, the setting
-lack of cleanliness
Karima
November 8, 2022 at 2:17 amA rural change of scenery less than an hour from Paris
+Very nice hotel, reception, setting, bedding, decoration, dinner and breakfast at the top
-Small heating problem
Dziuba
November 11, 2022 at 10:00 amNot for looking for luxury, no restaurant for us anyway, very low service corresponding to the mass hotel
+the hotel quite clean, the new design is nice, built at the base of the old mill (historical monument), the place quiet and pretty.
-We booked a suite (luxury), no valet parking, no restaurant available on weekends when they do weddings etc (we ate the chips and pizza at the bar) not terrible.. the guy at the bar was very nice ( in the rain in our case) (((. Mass hotel, service quite low for us.
Christopher
November 15, 2022 at 9:00 pma great moment of relaxation very close to Chantilly
+the sports facilities, the sauna, the Hamas, the swimming pool really top. the breakfast is amazing, good and generous
-the gourmet restaurant is not up to par. plain decor, average menu and high price
fernandes carlos
November 22, 2022 at 8:48 pmHorrible!!! You have to go out in the cold in the rain for breakfast and such!!! Everything is far from everything! You have to go out every time! Breakfast no place!!!! Served until 10 a.m. after this time we failed!!! Not terrible !! Non-existent service!!!! Lack of professionalism!!! The price is not in harmony with the hotel! Value for money we are not there at all!!! Very very very disappointed! I do not recommend this establishment at all !!!!!!!!!!
David
December 7, 2022 at 5:22 pmA PLEASANT STAY DESPITE A HIGH COST
+FABULOUS.THE VARIETY.THE CHOICE.BRIEFLY VERY EXCEPTIONAL
-DEPARTURE AT 11am. It's early; Why not noon like everywhere. My bill has increased by 15 euros. Probably an additional breakfast?
Anonymous
December 12, 2022 at 11:57 pmFabulous
+Everything was perfect, top staff, quality service and superb swimming pool, we will definitely be back
-only downside, for dinner one of the two restaurants was closed and the other was full, we did not know that we had to book. we ended up having dinner at the bar where half the menu was out of stock.
Fabian
December 14, 2022 at 7:23 amBeautiful area
+Superb location and hotel. Great spa.
-Breakfast until 10 a.m. BUT at 9:30 a.m. there was almost nothing left, for the price it's disappointing! It would be good, at the swimming pool, to have an automatic shutdown of the showers present in front of the swimming pool because several people forget to turn them off.
Morgan
December 19, 2022 at 5:33 amReally nice hotel and restaurants. But spa a bit disappointing
+We were traveling with my wife to enjoy a relaxing weekend
The proximity of the Château de Chantilly is exceptional. Plenty of parking space near the accommodation. Reception is efficient
The breakfast is great and very complete there are also very good gluten-free products and the possibility of lactose-free cappuccino and a lot of different products
Le Craft is a very good restaurant with original and seasonal cuisine
The dishes were very good, the wines too.
The carrousel when to him, gastronomic restaurant was excellent
The service was very nice and caring.
Our allergies (shellfish for me) and gluten-free for my wife were respected by calling us beforehand to offer us alternatives
The staff has always been pleasant
In the spa the pool is at a good temperature and rather large
It opens early (8am)
The bedding is good, the bed comfortable and the small pleasant terrace
The setting of the establishment is also very pleasant.
-The spa is below our expectations:
-of the two saunas one was out of order
-The hammam and the area next to it had an unpleasant smell close to sewer lifts which spoils your desire to stay there
- the 2-hour access slots (which I find short) are not respected, for example there are times for children and "adult only" times which allow you to be quiet. These times are absolutely not respected and the pool becomes deafening in the presence of children and this prevents you from swimming since they jump, dive, splash etc.
-the fridge in the room makes noise and woke us up at night
-The swimming pool closes early (20 p.m.)
And in terms of cleanliness, there were cobwebs all over the place: bedroom entrance door, under the sofas in the spa, in the entrance hall of the pavilion….
Sylvie
December 24, 2022 at 7:41 pmExceptional
+any
sun loungers in the garden
the decoration
the delicious cuisine
perfection
-nothing
Emeline
December 26, 2022 at 12:50 amexotic
+The location, friendliness of the staff, comfortable room, perfect breakfast
-Too bad to have such a beautiful decor but to have a garden that seems poorly maintained.
Jean Pierre
January 2, 2023 at 7:43 pmExceptional
+architecture
-lack of green space cleaning
Anonymous
January 4, 2023 at 2:32 pmExceptional
+very clean and quiet
-nothing to complain about this establishment
I will return
Alexis
January 4, 2023 at 4:04 pmVery comfortable even if a bit far from the center
+Very comfortable room, great hospitality. Terrace.
-a bit far from chantilly, too many people in the spa despite the reservation
Stephanie
January 5, 2023 at 1:16 amcharmless factory
+professional reception
-charmless factory
Creole
January 10, 2023 at 10:50 amA pleasant place
+The place itself very pretty and green appreciable
-The catering disappointed for the price and the quality of the products
Chan
January 11, 2023 at 9:52 pmGood facility, but communication could be better.
+The swimming pool was pleasant and well heated, the spacious rooms
-The communication of the staff, not consistent with the displays or information on the website.
The 2nd floor without elevator not easy to access with a stroller and we were not warned either …
Nathalie
January 13, 2023 at 11:03 am4 stars for ruining your weekend…
+The location near Chantilly
-Many negative points unfortunately, but in the most important:
– Cleaning of the rooms more than approximate, the same for the installations and exteriors
– Cruel lack of consideration of the customer
– Completely impersonal atmosphere and welcome
Imen Bouazouz
January 24, 2023 at 6:51 amExpedited welcome and not a smile from the gentleman at the reception. He explained to us where our room was in a brief way. We felt like we were disturbing.
The room was just clean, a smell of sewage rises in our face as soon as the door is opened. The terrace for which we are charged a supplement is not cleaned completely dusty and covered with cobwebs. In addition, the shower seals are completely moldy and the toilet brush was dripping with urine. The room neighbors were noisy it looked like an endless move was taking place! Unable to reach reception as the room phone was not working. I'm disappointed because it was a birthday surprise that was not given (800 € for two nights) for a laborious service. I told the reception and the lady kindly answered me you should have called the reception…. But of course Madame with a phone that doesn't work, it really makes sense as I didn't think of it before.
So a simple sorry won't be enough to bring me back, you just lost a client. I strongly advise against the establishment which is not warm, not clean, not at all up to its 4 stars. It's a shame !
Elise
February 6, 2023 at 5:53 pmdisappointing
+pleasant swimming pool
-- very poorly maintained exteriors
-little (if at all) charm
- works nearby
-Dear…
Florian
February 10, 2023 at 9:47 pmExceptional
+The place almost cut off from the world and yet a few steps from the gardens of the Château de Chantilly. the lovely staff and the offers: spa/bar…
-nothing
Anonymous
February 11, 2023 at 3:59 amPoor
+the setting, the location.
-Expedited welcome and not a smile from the gentleman at the reception. He explained to us where our room was in a brief way. We felt like we were disturbing.
The room was just clean, a smell of sewage rises in our face as soon as the door is opened. The terrace for which we are charged a supplement is not cleaned completely dusty and covered with cobwebs. In addition, the shower seals are completely moldy and the toilet brush was dripping with urine. The room neighbors were noisy it looked like an endless move was taking place! Unable to reach reception as the room phone was not working. I'm disappointed because it was a birthday surprise that was not given (800 € for two nights) for a laborious service. I told the reception and the lady kindly answered me you should have called the reception…. But of course Madame with a phone that doesn't work, it really makes sense as I didn't think of it before.
So a simple sorry won't be enough to bring me back, you just lost a client. I strongly advise against the establishment which is not warm, not clean, not at all up to its 4 stars. It's a shame !
Marcel
February 11, 2023 at 8:01 pmTrès bien
+Very good bedding and very good spa. The spa team did not hesitate to contact us to reserve our time slot in advance, which allowed us to make the most of the space.
The lunch buffet is also excellent.
The establishment is very pleasant as a whole and very relaxing a few minutes from the Château de Chantilly and Paris for a real change of scenery.
-The room lacked brightness and the decoration was a bit cold and the switches are not very practical.
More problematic, the water in the shower was not flowing fast enough, which forced us to reduce the flow of water to avoid flooding.
Benoit Biasino
February 12, 2023 at 5:20 pmContinuation of my previous review. After a bad start to the evening with too long a service (1h40 to get the entrance) the manager made up for it very well.
Thanks to him for his kindness, his availability and his professionalism.
On the other hand, the management must review its copy. Lack of server compared to the number of customers which leads to dissatisfaction.
Regarding the food, the dishes were delicious and well presented.
Daniela
February 17, 2023 at 11:55 amDespite the many faults found at this hotel, we still had a good stay.
+Very nice hotel in nature, a good place to disconnect.
-Breakfast at 25€ and restaurant menu from 56€, much too expensive for our taste!
Access to the spa limited to 2 hours per day
We tried restaurants that are 10 minutes from the hotel, cheaper and very good!
The balcony not clean, dirty chairs and tables
Broken accessories such as the holder for the shower gel, sliding door of the room which was difficult to close
Details but which stand out for this type of 4* hotel
Marine
February 23, 2023 at 1:49 ambeautiful spa
+the place, the nature
-broken tv
coffee or cream used…
Capucine
February 25, 2023 at 1:51 amvery pleasant and relaxing stay
+very professional welcome, tranquility of the place and the spa
-nothing except the bathroom which was a bit dirty
Marion
February 27, 2023 at 12:13 amgood, but can do better!
+very close to Paris, pleasant for a short getaway
the restaurants are very good and the staff very welcoming
-the value for money is not exceptional
prefer spring or summer because you have to go outside to get to the bar, restaurants, swimming pool & gym
Jeans
February 27, 2023 at 4:59 pmFabulous
+Everything was very good. The welcome, the decor, the cleanliness of the room and the dinner at the bar in the evening.
-The state of the gardens, a little shocking compared to the rest
Tiffany
March 5, 2023 at 4:18 pmTo flee
+The setting
-Unfriendly welcome
A reservation with a large bed that turns into 2 single beds (I was not warned and I was charged an extra 30 euros to have a room as I requested). The shower taps broken, the PQ door also, the cleaning ladies who make noise in the corridors when we sleep, the lack of cleanliness of the stairs, lawn not mowed... not to mention the spa supposed to be open until 21 p.m. which is until 20 p.m.. no more slots for the next morning..
For 200 euros per night, it might be necessary to think about reviewing the standard of the hotel.. the 4 stars are not deserved..
Lucas Grimond
March 21, 2023 at 4:04 pmA very beautiful place, however some elements leave something to be desired, especially for a 4* of this price.
No hot water the first day, blinds broken, shower too low to stand under (I'm 1m90).
However the staff was very nice, especially at the spa, the beautiful place, close to everything.
Small remark for the staff at the reception, engagement weekend, we do not announce loud and clear the price of the stay…
Also note that it is impossible to reach the reception by phone after 21 p.m., it is better not to have an emergency
Antoine
March 22, 2023 at 12:21 amExceptional
+very chic and simple at the same time
-the bedroom door that is half blocked
Thierry
March 22, 2023 at 9:52 amGreat but could do better
+Out of the ordinary with an extended hotel. A real friendly little village with quality service.
-But details that leave something to be desired. Rooms very well equipped but males soundproofed. The equipment is sometimes faulty (phone out of order, broken mirror, technician comes into our room barely 5 minutes after we have settled in, etc.). For the price, I expected it to be almost perfect….
Sarah
March 22, 2023 at 7:39 pmpoor for rooms and location and works good for lunch and dinner
+very nice bar
the two restaurants le kraft and le Nord are very good tables to recommend for lunch and dinner
-the cleanliness of the rooms leaves something to be desired
the doors were broken
peeling paint
the room look like a hospital room no sad personality
a lot of works everywhere no information on the works during the reservation misleading and disappointing
the spa was full of children a lot of cries no relaxation possible
Linda
April 3, 2023 at 2:29 amNice
+Comfortable and clean room
-Poor soundproofing, woke up at 8:45 a.m. on Sunday by the vacuum cleaner.
The swimming pool and the spa are outside the hotel which means that you have to take your things to go there, dry your hair….
Rooms are expensive for the quality
Philippe
April 5, 2023 at 11:35 amGood but deserves a little more attention for a 4 star
+The welcome, the service and the quality of the restaurant for lunch and breakfast
-The minimalist side of bathroom accessories
Empty shower gel tank
No body care available
The door opening card that does not work when your room is at the back of the domain
Vincent
April 7, 2023 at 4:40 pmvery good stay
+the framework
-lack of jacuzzi
Jonathan
April 10, 2023 at 12:31 pmStrongly disappointed regulars!
+We have stayed at this hotel 4 times. The setting is incredible (hotel grounds, small village around and forest), ideal for a rejuvenating weekend away from the city. The SPA and the restaurant are real pluses.
-Several faults present in our room:
– marks on some walls;
– lock torn off on the bedroom door;
– television not working;
– and sofa bed not made in the evening (we had to return to reception at 22 p.m. to report this).
Major element of disappointment compared to our previous stays: one of the bartenders who was not at all professional and not up to the standard of an establishment of this type: unfriendly, glass spilled on the table without excuse and without replacement, rather brutal clearing.
Finally, we had been given SPA slots "without children" and despite this promise, we found ourselves in the middle of a schoolyard.
Camille
April 10, 2023 at 12:56 pmTrès bien
+Very good breakfast
-a lot of people
Michèle
April 13, 2023 at 7:19 pmThe hotel is nice, but the friendliness of the managers & the cleanliness could be improved.
+Breakfast was great.
-The welcome from the receptionist when we arrived at the hotel and the welcome from the manager of the Craft restaurant the same evening could be better. The receptionist spoke too fast for a person whose native language is not. The restaurant manager didn't even bother to greet us as we entered and left. The cleanliness of the rooms and hallways could be better.
Emmanuel
April 15, 2023 at 2:08 amA real little paradise on earth!
+A magnificent environment especially in this season, just the walk in the park around the buildings is worth it!! A spacious and comfortable room, well prepared well arranged. A very pleasant spa and very good (dinner at the gourmet restaurant) and plentiful (breakfast) restaurants. In short, an enchanted parenthesis a few minutes from the Château de Chantilly.
-The spa is quite basic, a swimming pool, sauna, hamam. A few sensory showers without much interest. We would have appreciated a hot tub or more water jets. (We have not tested the treatments)
In the gastronomic restaurant, a few minor service errors (e.g., serving the wine to Monsieur before Madame, wine which was, moreover, a different one from that ordered) but which in no way call into question the friendliness of the waiters and their diligence as well as their knowledge of their card.
Constance
April 18, 2023 at 10:28 pma little disappointed because it could be great but we managed to enjoy the stay
+dinner at craft > very good, the cooks came up with suggestions for one of the foods that I didn't like on a dish
– breakfast > good value for money
-– dinner on the terrace refused because there was a privatization, while part of the terrace was available
– fungi in the spa showers
– passage to the bar in the evening after dinner but no staff at reception or at the bar at that time (it was 22 p.m.) we returned to our room
– musty smell in the room, a dirty teaspoon lying next to the coffee maker in the room.
– too many small red lights in the bedroom when you turn off to sleep (tv, light switch next to the bed, telephone, air conditioning unit…)
– a bedside lamp that did not work
– no bags in the bins
Michel
April 21, 2023 at 10:23 amrelaxation, style, top staff, I will be back!
+staff, infrastructure, product quality, location
-the soundproofing of the room but honestly I had a great stay
Emmanuella
April 30, 2023 at 12:31 amVery pleasant, in a setting conducive to rest
+Very nice establishment spread over several buildings, surrounded by nature. Nice volumes and attentive staff.
The breakfast was plentiful and offered various options, including healthy, which is a plus.
We also appreciated the calm that reigned in the place!
-Bad luck, there was apparently a problem with the boiler in our building during the two days of our stay (cold water). However, the staff were responsive and offered to move us.
Just note that the breakfast and the spa are located in different buildings, so in winter you have to brave the cold to get to one or the other.
Gina
May 8, 2023 at 7:00 pmnice quiet stay
+the location of the hotel: very quiet
breakfasts: plentiful
the spa pool area: very quiet
-nothing
Sophie
May 12, 2023 at 9:53 amnot worth those stars
+good breakfast. great location
-incompetent staff. really basic and small room for 200e.
Godfrey
May 20, 2023 at 11:23 ampleasant !
+the quality of the services and the setting is magnificent
-a bit of a wait in the restaurant in the evening
Aurélia
May 22, 2023 at 1:35 pmHotel very well located between senlis and chantilly
+Very good restaurant with a very pleasant terrace.
Room with comfortable terrace.
Pleasant spa but few outdoor spaces
-No cold water in the shower or conditioner
Gilles
May 24, 2023 at 8:22 amAll right
+Very nice place for children with a beautiful car-free area. The spa and pool are very nice.
-The service in the restaurant is friendly but lacks efficiency (overcooked meat, forgetting a dish, waiting too long)
Camille
May 31, 2023 at 7:09 pmTrès bien
+Very good location, the place is pretty, cut off from the world. The rooms are a good size, the bedding comfortable. The restaurant is very good. The decoration is sober, tasteful and the buildings are very well maintained.
-The disappointing breakfast, industrial brioche from the day before, the cakes offered are industrial, as are the cookies made available. Orange juice and grapefruit juice are also average quality industrial juices. It's a shame considering the price paid. We were offered to upgrade for 35 euros more: only change a mini balcony so when it is -4° outside it is of little interest. The second evening, we were told at the reception that the restaurant was full that we could not dine there, we went there anyway, there were still several empty tables.
Gontran
June 6, 2023 at 3:48 amTrès bien
+Very rich and delicious breakfast.
Very friendly staff.
-Artificial lighting in general is a bit dim, especially in the bathroom.
Pierre-Louis
June 7, 2023 at 9:35 pmthis hotel is not a hotel: it is a family holiday village where it is impossible to eat …
+the SPA and the room
-catering: impossible to eat on site, everything is complete; outside the hotel is isolated so no alternative nearby…
incompetent staff (except the SPA)
Christine
June 8, 2023 at 5:48 pmExcellent
+Amazing breakfast
Very nice staff
Very well organized for children
-Access to the indoor pool from the outside
Florence
June 20, 2023 at 10:57 pma very beautiful place, but there are many of us to appreciate it
+brand new buildings, very well equipped rooms, in the middle of nature, very nice spa, beautiful swimming pool.
-A little “holiday club” side with a lot of people, I wasn't expecting that. Big rush at breakfast in a large, noisy and overcrowded room. It lacks romance for a romantic getaway.
Bastien
June 26, 2023 at 3:17 pmAll right
+Room quality and space
-Exterior landscaping under construction, without charm
Haughty staff
Room cleaning to be reviewed.